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  5. Reviews of The Ooak Suites and Residence@ Kiara 163

Reviews of The Ooak Suites and Residence@ Kiara 163

Jalan Kiara 4 The Ooak Suites, 50480 Kuala Lumpur, Malaysia

#14 of 83 B&Bs and inns in Kuala Lumpur

Guests' Choice

Review Score

Based on 119 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.1

  • Value for money

    8.6

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: July 10, 2025

    9.0
    Great Stay
    • Business trip
    • Couple
    • Superior King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Great view and location

    Stayed in July 2025

  • Reviewed: May 19, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Suite
    • Stayed 3 nights

    surprise no exhausted fan in bathroom

    Stayed in April 2025

  • Reviewed: May 18, 2025

    8.0
    comfortable in shopping
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    need to clean more.

    located in Montkiara. and connected shopping mall is very comfortable.

    Stayed in May 2025

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    User manuals for appliances like washer, micro wave oven could be made available to guests

    A very well laid out suite, good location and very helpful staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    I had a very good stay for one night at the property.
    • Leisure trip
    • Solo traveler
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    At the time of my check in, on the way to building parking area, there were many supplies lorries and they caused congestion. The fabric for the sofa and chairs are not properly clean, there are stains mark. Shower in the bathtub that needs curtains so that water didn’t splash out to bathroom floor.

    Easy check in process, check in staff was very attentive. Location near to variety of restaurants, particularly connected to 163 Mall. The bedroom is quite spacious for two person and kitchenette has all the basic electrical appliances and tableware for simple meals cooking.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    i had a wonderful and enjoy time with my family. it was excellent view of the city and cosy room
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights

    nothing at the moment

    it was on the 39th floor and was given the best view on the City from our balcony and our master bedroom whether it was in the morning or night. B39.03. it has all the equipment and facilities that is needed such as kitchen, washing machine, ironing board. the suite was accessible to the mall - grocery, massage, varieties choices of foods and etc. Furthermore, we are given a parking lot for our rented car too.. lastly, the 1 studio apartment is spacious - for the Bathroom, masterroom and living room. it has nice lighting to brighten the living room. Excellent!

    Stayed in February 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels had black stains. No shower curtains.

    Convenient and good location.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Swimming pool

    Good location!

    Stayed in January 2024

  • Reviewed: April 29, 2023

    7.0
    high floor city view
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the water was very small, and the security system is not so good, anyone who can come to the lobby lift as there are two doors connected to the mall and residence lobby. the two doors are not lock all the times, even without access card can open.

    Big, spacious, and good location.

    Stayed in April 2023

  • Reviewed: April 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    kitchen ware was very limited bathroom should havd shower sreeen, floor get very wet after bath need more toilet paper

    spacious, clean

    Stayed in April 2023

  • Reviewed: March 15, 2023

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Might want to consider changing the mattress.

    Everyone is good

    Stayed in March 2023

  • Reviewed: March 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    For solo who want to be near from down town and nightlive you need at least 30 min. To go to bukit or twin tours But if it not problem for you the location very good

    Very good for family , Mr. Magdy in reception is very cooperation and smile man and give all advices about all transportation and locatikns All residened families

    Stayed in March 2023

  • Reviewed: February 27, 2023

    9.0
    Everything is great!
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    I wish the AC in the room is colder and there is better illustration for check in process and guidance to the parking lot (It could be very useful for people who drive alone to the apartment)

    Located just next to 163 retail park (even connected to the mall so that you don't have to go outdoor) as well as other buildings. The studio is nicely decorated with modern and chic design and it comes with a sofa bed in the living room. The big screen TV comes with Netflix as well. The room is very spacious despite it's just a studio. And here is bathtub too. Cooking is also allowed and I guess it would be very convenient as there are basic amenities. In short, a very good staying experience in this place :)

    Stayed in February 2023

  • Reviewed: January 19, 2023

    8.0
    everything is perfect except the bed is too hard to sleep.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    bed too hard

    got bathtub with hot water, jacuzzi, swimming pool, gym, playground. cafe downstairs

    Stayed in January 2023

  • Reviewed: December 11, 2022

    9.0
    If you looking for a modern good place, you can go for this. I would definitely come back
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night

    Frankly, there was no downside to the place.

    This is a very comfortable accommodation. Very modern and elegant. Decent food options nearby. I stayed for 4 weeks and my stay was very comfortable. The staff went out of the way to help through the check process ( i came very early), with my work ( printing stuff), and also organizing for cleaning the place at regular intervals. I had asked for some extra towels regular stuff and my needs were met.

    Stayed in December 2022

  • Reviewed: December 7, 2022

    8.0
    MYBE CAN GIVE DISCOUNT FOT NEXT BOOKING
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    CHECK OUT TIME NO STAFF AT CONCIERGE.

    CONVENIENT AND GOOD PLACE TO STAY

    Stayed in December 2022

  • Reviewed: December 6, 2022

    8.0
    world 🌎 class
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good and acceptable..

    The property name have two ..

    Stayed in December 2022

  • Reviewed: November 29, 2022

    8.0
    It is very comfortable and pleasant environment
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No proper kitchen utensils

    Stayed in November 2022

  • Reviewed: November 7, 2022

    9.0
    Comfy family getaway in Mont Kiara
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’ll be better if there are items such as a kettle, or pots to boil water.

    Very clean and new! Comfortable stay, great location. Kids loved the bathtub.

    Stayed in November 2022

  • Reviewed: October 21, 2022

    7.0
    Good potential, some improvements needed.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was not advised beforehand at time of booking that a cash deposit was required, guests should be informed of this at time of booking so that sufficient cash is available. Was given key to wrong room (that was already occupied) but was rectified when we went back to reception.

    Convenient location for travellers who have a car, clean and comfortable rooms, free car park facilities, reasonably priced

    Stayed in October 2022

  • Reviewed: October 15, 2022

    8.0
    Apart from areas on improvement that can be made, it was very relaxing and I'm excited to stay again
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    - We weren't able to use the kitchen, as there was no cookware and utensils provided in the unit. I was hoping to cook for my daughter and I as the restaurants in the area can be pricey. There's also a supermarket in the connected mall which would have made it easy for guests to buy ingredients to cook at home. (I hope the owners are able to provide cookware etc for the guests soon) They do provide plates, bowls and mugs, but no cutlery, we had to purchase plastic ones :'( - Upon arrival, we couldn't access the parking lot as you need an access card to enter. I asked the guard, and I got lucky as he saw me with a little one and allowed me to park in a spot at the main lobby for a few minutes so that I could check in and receive my access card and keys. If you're arriving by car, I imagine it's quite a hassle as the parking and check in process is unknown to first timers. - Another thing to note is that there is no floor guide/signages. We had to walk around and explore to figure out which floors the main lobby and pool etc were located.

    I stayed here with my 4 year old daughter. We loved the room, as it was spacious and comfy. The balcony and bathtub were a bonus :) The WiFi speed was decent, the Smart TV's awesome too, as we could enjoy Netflix on two TV's! The building is connected to 163 Retail where you can eat and shop. So convenient! The floor we got was very quiet, it felt like we were the only guests on that floor. The BED was super comfy, we slept like babies. The facilities enjoyable, there's also a jacuzzi/hot tub near the pool, we utilized it well as the pool water was freezing when we went swimming. I will definitely return to The Ooak Suites again for my next staycation :)

    Stayed in October 2022

  • Reviewed: October 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fletcher was very helpful.

    Stayed in October 2022

  • Reviewed: October 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fletcher is excellent

    Stayed in October 2022

  • Reviewed: June 29, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not very clean

    Condition of property was fair, semi clean. Overall good value for money.

    Stayed in June 2025

Showing 1 - 25

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