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Reviews of The Robertson Residence in bukit bintang 2 stars

Jalan Bukit Bintang Kuala Lumpur, 50150 Kuala Lumpur, Malaysia

#23 of 542 hotels in Kuala Lumpur

Guests' Choice

Review score

Based on 64 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    9.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with City View
    • Stayed 1 night
    • Submitted via mobile

    Everything is fine. Homestay is near to places of interest, mall, and easy access to restaurant. Checkin process is also fast. Bed is comfortable, and basic amenities are provided. Overall, I enjoy the stay.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Great views of KL
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I can think of!

    Great hotel and fabulous pool. Awesome view of KL skyline. Check in staff brilliant.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Thank you Mr. Khayer for everything ❤️🔥
    • Leisure trip
    • Family with young children
    • Apartment with City View
    • Stayed 19 nights
    • Submitted via mobile

    Mr. Khayer is the best host ever, he makes our stay very comfy, we would love to come back next year because of him! The location is very nice, my baby girl enjoys the swimming pool every morning, followed by a walk to GMBB. I feel like it’s our home away home. Highly recommend to families with little ones.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Great place - perfect for a stay to explore KL!
    • Leisure trip
    • Family with young children
    • Apartment with City View
    • Stayed 3 nights
    • Submitted via mobile

    It was all fab

    Great apartment and amenities for a family. Great location too with good places to eat/buy coffee nearby.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    9.0
    Great Location
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    The beds was hard and the unit was a little outdated.

    The location was fabulous! Easy walking to all the good food and pub street. The pool in the facility was great too with good views

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Excellent location department! All you need if you are some days in KL
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 4 nights
    • Submitted via mobile

    Amazing apartment with a view, excellent location

    Stayed in July 2025

  • Reviewed: 11 June 2025

    9.0
    I'll definitely stay here again. Infact I'll actively look for it. VALUE FOR MONEY.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 2 nights

    Only downside I found here is the Original unit was an one bedroom apartment. But they cut short the living room and made another bedroom there. They also put a partition in the main bedroom. But by doing so the unit lost its finesse. Although this is not a big issue.

    LOCATION is excellent. Well within walking distance from Bukit Bintang but without the hustle and bustle. FREE PARKING is very rare in a place like Bukit Bintang, specially at this price range. HOSPITALITY. The management lady was amazing. I checked-in late, almost midnight. But she kept in touch with me via whatsapp until I successfully checked-in. I ran into a problem after midnight and called her. Surprisingly she picked up my phone at that hour and tried to help me as best as she can. Truly amazing!!! Thank you mam. Thanks a lot. At 43RD FLOOR and with big windows you'll get an amazing bird's eye view of the KL city. The apartment is very CLEAN and COMFORTABLE. But don't expect a shiny new unit. The apartment complex is I think a bit old. So you will find a stain here and there. But they did their best to make the apartment clean and comfortable for you. There are few good RESTAURANTS and CONVENIENT STORES right outside of the main entrance. Very convenient.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Location, room was clean, easy to check in and check out, friendly staff and city view.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Very good, very clean, owner so friendly, so satisfied 💯

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    High Rise vacation apartment with views and pool
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with View
    • Stayed 2 nights
    • Submitted via mobile

    It is a vacation rental and it shows, some items have seen better days, the shower heads are a good example, things that need to be replaced. The TV is outdated, we could not make Netflix work. You get one card and you need it to do anything in the complex. Location is good but you probably still need to catch a Grab to go anywhere relevant.

    It's a tall twin building complex in the center of Kuala Lumpur. This means lots of elevator trips, a nice entrance and a wonderful swimming pool among other amenities. The views from the apartment in floor 33A are stupendous and the place is quite spacious. It's an apartment so everything is done via WhatsApp/Booking. Pricing is good. Stores and restaurants are located at the base of the building.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with View
    • Stayed 3 nights
    • Submitted via mobile

    Great location, accomodation and amenities. Would highly recommend.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Location and view.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    10
    Great value apartment in good location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Good value for money. Great location close to good food, night market. Staff very responsive and we were able to organise a late check out due to a late flight out of KL.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Very good but same time need to improve the bed.
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    The mattress spring (in extra room) give back pain or uncomfortable to sleep. Maybe have to change the mattress.

    Our second best place for short holiday. Interior and room display very cozy with the nice view. Easy process for check in and fast responds. The utensil and also provide a filter water , washing machine and microwave which is very good services for big family like us.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Nice apartment in a good location
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 4 nights
    • Submitted via mobile

    Nice apartment on the 34th floor it could do with a lick of paint to freshen up but had a great view. We had an issue with the digital lock meaning we were locked out for a few hours but the staff were excellent in their care and response sorting out the lock. The apartment owner should be aware that his staff's customer service was excellent and commend them on it. Would stay again no problem

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 3 nights
    • Submitted via mobile

    Staff were very friendly,great location,very clean apartment

    Stayed in March 2025

  • Reviewed: 20 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 2 nights
    • Submitted via mobile

    If check out time will be 1 pm then better

    City view of 43a floor is very nice and enjoying

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    Will recommend to friends and colleagues for work or leisure stay
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 3 nights
    • Submitted via mobile

    Location, lots of places to eat and shop within walking distance. 33rd floor offers excellent view of the surrounding

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Very good service and comfortable

    Stayed in February 2025

  • Reviewed: 28 January 2025

    10
    Comfortable and superb stay
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Non

    The property is very clean and comfortable.. Care taker Khayer doing a good job .. very help full and superb PR

    Stayed in January 2025

  • Reviewed: 24 January 2025

    8.0
    A comfortable apartment in a great location.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with View
    • Stayed 4 nights
    • Submitted via mobile

    Location was excellent. Apartment equipped for our needs.

    Stayed in January 2025

  • Reviewed: 24 December 2024

    8.0
    Great
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with View
    • Stayed 2 nights
    • Submitted via mobile

    Love the view, rooms are big

    Stayed in December 2024

  • Reviewed: 28 October 2024

    10
    Definitely will come back again. Near to Catholic church and nice swimming pool.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location strategic, easy to access to Petaling Street, Jalan Alor food street and Jalan Changkat bar street.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with View
    • Stayed 1 night
    • Submitted via mobile

    The staff is very helpful and responsive. The toilet is clog but the staff come to the rescue to ensure everything is okay. The room is cozy as well as the living room.

    Stayed in September 2024

Showing 1 – 25

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