Beautiful luxurious hotel

Stayed in August 2025

I requested for some additional amenities which did not arrive. I would also recommend that hotel guests are not charged any fees to the play area in kids club since we are already staying in the hotel.

The staff prepared a simple decoration in the room for my mom and son's birthday, along with 2 mini cakes which I am very grateful for. Stephanie, our butler was very attentive and friendly and she made us feel welcomed.

Stayed in August 2025

Perfect overall, breakfast kitchen is small when season and you need to wait little time.

Very clean, very helpful and nice staff, they don’t give you a reason to be upset, instead of late checking and long breakfast Q they offered me free breakfast for two days, I didn’t ask for it even.

Stayed in July 2025

NA

Hotel is totally luxurious

Stayed in July 2025

The location is in a busy road with less than ideal signpost for non Malaysian to find.

We choose this over two other 5 stars in KLCC and was not disappointed. The check in was smooth at 3 am and good room service menu at this time of the night. The staff was unobtrusive during breakfast, room service and dinner but attentive. The children were offered hot chocolate on arrival and the setup was amazing from sending the large screen tv to us in swimming pool to prompt cleaning of our room. This will be our hotel to stay in KL from now on.

Stayed in July 2025

Deposit

The property is super price worthy and highly recommended. Stayed for three days and it was extremely excellent. Went for my honeymoon and they provided cakes and balloons for free. The pool and screen on it is another story at another level. Free coffee, Tea, Ironing, and milk from the hotel served over 24H. The only one point I’d mention is the deposit, as the hotel asked for 1000 RM for the 3 days I’m staying. They said it’ll be on my account within one or two weeks anyway. Overall, very fancy stay with great services. Strongly recommended.

Stayed in June 2025

Clean and refreshing

Stayed in May 2025

Beautifully designed, rooms were spacious and well maintained, in a great location near Sentral and the Bangsar neighbourhood

Stayed in May 2025

It’s a bit overpriced

Everything the staff the breakfast the swimming pool

Stayed in May 2025

Breakfast is not fresh

Butler service

Stayed in April 2025

None

Stayed in March 2025

The pool side restaurant did not serve the best food. Too many processed food options.

The cleanliness, the quality of the furniture, pillows and space. The service was excellent.

Stayed in February 2025

Brasserie was excellent

Stayed in February 2025

Comfortable

Stayed in December 2024

reduce the waiting time for check-in at the counter/table. but check-in service was excellent.

dinner was excellent through the set menu. great ambience. Breakfast was superb. they had a menu as well as buffet for breakfast. couldnt get her name but one of the girls who was at the bread station toasted the bread for me which i dont find it in other hotels. Also the butler Hilman was superb.

Stayed in January 2025

The turndown service was only provided on the 1st night. I stayed for 2 nights. In my previous stay (solo for 4 nights), I did not receive any turndown service.

Last minute request for birthday deco was done immediately! Staff even offered to sing bday song. Perhaps deco in future can be more elaborate besides balloons... a small mini gift for birthday person will be much appreciated. The complimentary cake despite being small was reviewed as delicious! Thank u! Bkfast was the best! Perhaps could reduce some of processed meat (there were many variety of sausages) to real meat.

Stayed in December 2024

NA

The front desk at check in and check out were very, very efficient and welcoming.

Stayed in October 2024

nothing really , the hotel was perfect and had all what I needed and expected

The St. Regis Kuala Lumpur is nothing short of a luxurious masterpiece, from the moment you step into the hotel, you're enveloped by its opulent design, and an atmosphere of pure luxury. Our room was stunning, boasting spacious layouts, plush bedding, and expansive windows that offer breathtaking views of the Kuala Lumpur skyline. The bathrooms, with their deep soaking tubs and modern fixtures, feel like personal sanctuaries. Service is impeccable, ensuring that every need is met promptly and with genuine warmth. The dining experience is another highlight—whether you're enjoying a decadent breakfast spread or indulging in fine dining at one of their renowned restaurants, the culinary offerings are top-notch. The hotel's amenities further elevate the experience. The pool with stunning city views, and the spa and gym facilities The location is perfect for both business and leisure travelers, being conveniently located near Kuala Lumpur's most iconic landmarks.

Stayed in September 2024

Room 2107 toilet control is not working properly

Beef burgers

Stayed in September 2024

Nil

The beef burger

Stayed in September 2024

In room dining could’ve been better Housekeeping were lazy

Space of rooms and expense on the materials used in the furnishings. Location.

Stayed in September 2024

The location is a little far from KLCC but great for KL Sentral

Fabulous service and great amenities.

Stayed in September 2024

Only one issue room 1517 bath shower hot water not work.. Basin, bath dab all have hot water... But we Happy with room standard 👌🏼👌🏼👍🏼

My experience staying in hotel... The st. Regis hotel is more amazing and excellent service

Stayed in August 2024

The breakfast is still good but might be limited items

The reem was spacious and well decorated

Stayed in July 2024