Reviews of The St. Regis Kuala Lumpur 5 stars
No 6, Jalan Stesen Sentral 2, KL Sentral Train Station, 50470 Kuala Lumpur, Malaysia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBeautiful luxurious hotel
Dear Grant, Thank you for your exceptional rating and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Grant, Thank you for your exceptional rating and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcoming you back for… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff prepared a simple decoration in the room for my mom and son's birthday, along with 2 mini cakes which I am very grateful for. Stephanie, our butler was very attentive and friendly and she made us feel welcomed.
I requested for some additional amenities which did not arrive. I would also recommend that hotel guests are not charged any fees to the play area in kids club since we are already staying in the hotel.
Dear Chia Li, Thank you for your positive feedback! We're thrilled that our staff could enhance your stay with their personal touch, your praise serves as motivation for us to continue improving. Meanwhile, we take your comments regarding the kids club seriously, and we appreciate you bringing them to our attention. We've noted your suggestions and are committed to working on areas of improvement to ensure we deliver the best experience to our guests. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Chia Li, Thank you for your positive feedback! We're thrilled that our staff could enhance your stay with their personal touch, your praise serves as motivation for us to continue improving. Meanwhile, we take your comments regardi… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewVery clean, very helpful and nice staff, they don’t give you a reason to be upset, instead of late checking and long breakfast Q they offered me free breakfast for two days, I didn’t ask for it even.
Perfect overall, breakfast kitchen is small when season and you need to wait little time.
Dear Iyad, Thank you for your exceptional rating and kind words! Providing the best experience for our guests is our top priority, we're thrilled that our staff could enhance your stay with their personal touch. Your praise serves as motivation for us to continue improving. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Iyad, Thank you for your exceptional rating and kind words! Providing the best experience for our guests is our top priority, we're thrilled that our staff could enhance your stay with their personal touch. Your praise serves as mo… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewHotel is totally luxurious
NA
Dear Thel Christoffer, Thank you for appreciating our facilities and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Thel Christoffer, Thank you for appreciating our facilities and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcomi… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewWe choose this over two other 5 stars in KLCC and was not disappointed. The check in was smooth at 3 am and good room service menu at this time of the night. The staff was unobtrusive during breakfast, room service and dinner but attentive. The children were offered hot chocolate on arrival and the setup was amazing from sending the large screen tv to us in swimming pool to prompt cleaning of our room. This will be our hotel to stay in KL from now on.
The location is in a busy road with less than ideal signpost for non Malaysian to find.
Dear Eric, Thank you for your exceptional rating and kind words! We're thrilled that our staff could enhance your stay with their personal touch. Your compliments mean a lot to us, and we'll be sure to share them with the team. We can't wait to welcome you back soon. Best Regards, The St. Regis Kuala Lumpur
Dear Eric, Thank you for your exceptional rating and kind words! We're thrilled that our staff could enhance your stay with their personal touch. Your compliments mean a lot to us, and we'll be sure to share them with the team. We c… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe property is super price worthy and highly recommended. Stayed for three days and it was extremely excellent. Went for my honeymoon and they provided cakes and balloons for free. The pool and screen on it is another story at another level. Free coffee, Tea, Ironing, and milk from the hotel served over 24H. The only one point I’d mention is the deposit, as the hotel asked for 1000 RM for the 3 days I’m staying. They said it’ll be on my account within one or two weeks anyway. Overall, very fancy stay with great services. Strongly recommended.
Deposit
Dear Humaid, Thank you for your exceptional rating and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. Your praise serves as motivation for us to continue improving. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Humaid, Thank you for your exceptional rating and kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. Your praise serves as motivation for us to continue i… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewClean and refreshing
Dear Cynthia, Thank you for your exceptional rating and kind words! We're thrilled that our staff could enhance your stay with their personal touch. Your compliments mean a lot to us, and we'll be sure to share them with the team. We look forward to hosting you again soon. Best Regards, The St. Regis Kuala Lumpur
Dear Cynthia, Thank you for your exceptional rating and kind words! We're thrilled that our staff could enhance your stay with their personal touch. Your compliments mean a lot to us, and we'll be sure to share them with the team. W… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewBeautifully designed, rooms were spacious and well maintained, in a great location near Sentral and the Bangsar neighbourhood
Dear Liane, Thank you for appreciating our facilities and your kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Best Regards, The St. Regis Kuala Lumpur
Dear Liane, Thank you for appreciating our facilities and your kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. We hope to have the pleasure of welcoming you… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewEverything the staff the breakfast the swimming pool
It’s a bit overpriced
Dear Mohammed, Thank you for appreciating our facilities and for your kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. Your praise serves as motivation for us to continue improving. We hope to have the pleasure of welcoming you back for another wonderful stay soon. Thank you! Best Regards, The St. Regis Kuala Lumpur
Dear Mohammed, Thank you for appreciating our facilities and for your kind words! Maintaining top-notch conditions for our guests is a priority for us, and we're glad to hear that you enjoyed them. Your praise serves as motivation for u… Show more