Easy access

Stayed in July 2025

Nothing in particular. Would recommend host include shower enclosures in the bathroom to avoid slipping hazards and fix the washing machine plug.

Really loved the unit - spacious, clean, comfortable, safe, well located (walking distance to Jelutong Night Market and 10 mins from Georgetown centre). Check-in/out process was convenient and seamless, host was very responsive over text / call (we accidentally locked ourselves inside the unit late at night and they sorted it with reception). Unit was very comfortable, clean and well furnished - sleeps 5 comfortably (in beds) and has extra mattress / sofa bed. We were very satisfied with our stay and will definitely come back here on our next trip to Penang.

Stayed in August 2025

Lighting….too bright.

Airy and clean

Stayed in August 2025

The pillows are hard. Should consider giving us softer pillows, to avoid neck pain in the morning 😀 Kitchen sink was blocked. Cleaner should check and clear the blockage before we came in. Only 4 desert plates available, not very helpful. With black tiles on the floor and walls, can't see but can feel the bathroom is not cleaned thoroughly.

The location of the apartment, which is in Jelutong is convenient for us. Easy to check in and check out, with detailed instructions. This is my second time staying at Urban Suites (different apartment). Just avoid the busy hour (just before 11 am) when checking out. Easy to communicate with the agent.

Stayed in June 2025

Lift very slow coz only have 4 lifts .

Affordable price. Easy to find food. Cozy house.

Stayed in April 2025

No glasses and shower curtain Crowdy hours at the swimming pool in the afternoon

Good value for money

Stayed in January 2025

Amazing city view

Stayed in December 2024

Nothing

View

Stayed in October 2024

Nothing

Completely facility

Stayed in October 2024

One little problem was the mosque that played its prayers all over georgetown at 6am which woke us all up

The view was amazing and it a very good stay especially for its price.

Stayed in August 2024

unfriendly security guards🙁

A comfortable place and many facilities worth trying😊

Stayed in August 2024

everything tq

Stayed in July 2024

The lifts are quite a nuisance as most of the time we need to wait quite long for it to reach us. And also will be great if the unit itself can add a make up mirror in the room as those in the bathrooms get foggy after shower and the lights were not bright enough.

The owner was very helpful and responsive. Overall the apartment was very pretty, tidy and clean.

Stayed in July 2024

Smart TV wasn't working and owner was contactable to try to fix it with us over the phone. When it didn't work, he came over to fix it for us.

Almost everything was perfect. It's on the top level and view was awesome. Facilities were in order and the place was clean and decorated with cute soft toys. There's everything we need - 2 bedrooms, one with a big bed and extra mattress, and private bathroom. The other room comes with 2 beds. Electricity extensions are underneath the bed. Washing machine and drying rack are available. No washing powder, but you can easily get your own. Parking is included. Did not manage to use the condo facilities. Very nice and friendly owner, super responsive. We stayed for 2 days. Really enjoyed the stay here.

Stayed in March 2024

The property did not meet basic cleanliness and comfort expectations. The unit was dusty, and the air-conditioning was not sufficiently cooling the space. Upon check-in, we noticed a urine stain on the toilet seat, which had not been cleaned. This was reported to the owner, who acknowledged the issue and promised to follow up, but no further action was taken. Additionally, the sleeping arrangements were poor. The bed mattress was badly sunken, and both the sofa bed and sofa were extremely uncomfortable — the metal base could be felt through the cushions, making it difficult to rest properly throughout the stay.

Stayed in July 2025

Should provide mirror in the room or living room Living room aircond no cold Waiting too long for the lift The pillow is too hard

Overall is good and feel warm, relax with the toys and the build up

Stayed in May 2025

i hope there’s at least 1 mirror added in one of the bedroom. i had to go into the bathroom just to look at the mirror

the view was reallyyyy good, the place was really clean and comforta too! and the owner is easy to deal with, and is a fast replier.

Stayed in February 2025

There are no comments available for this review

Stayed in July 2025

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Stayed in July 2025

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Stayed in June 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in January 2025