7.4

Reviews of Vouk Hotel Suites, Penang 4 stars

57-G-3, Mansion One, Jalan Sultan Ahmad Shah, 10050 George Town, Malaysia

  • Dylan

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Good location Big room Big TV Doorman is very friendly

    Terrible sound proofing and is practically non-existent. You will not have a good night of sleep here. There were construction noises early in the morning and you can hear every conversations your neighbours are having, what they were doing, their doorbell, their morning alarm, their shower, and even their snoring! Staffs are not helpful when we complained about neighbours alarm going off for more than 1 hour since 6am while the neighbours were still asleep despite assuring that they will send someone to have them turn the alarm off.

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    2 September 2025
  • Syed

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location was comfortable. The sea side view is amazing. Cooperative staffs. Free parking.

    jacuzzi bath tub was not working properly.

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    2 September 2025
  • Firdaus

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Clean and convenienced

    Room not sound proof.. can hear other room talking..

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    2 September 2025
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  • Ken

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    👌🏻

    👌🏻

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    2 September 2025
  • Salmiah463

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Zul

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Pavithra

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The room was not in a ‘clean’ state. Even tissue was not topped up. The dressing table chair was not even put properly when we first entered the room. Any hotel has that cleanliness in room and things will be arranged properly before a new customer check in, but in this hotel the chair was all not put properly and felt so creepy staying there. We checked in around 3pm and had to check out night around 11pm as we were not comfortable staying there. Waste of money and our staycation.

    Property response:

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and provide a better stay. Warm regards, Vouk Hotel Suites

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and p… Show more

    Vouk Hotel Suites, Penang
    2 September 2025
  • Maruvarasi

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Jecilla

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location is okay, not too bad, walking distance to gurney walk and Northam Cafe.

    The bathroom was not clean, it was clogging

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    18 August 2025
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  • Mohammad

    Reviewed: 14 August 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Fridatun

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Long

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Location of the hotel. On premise parking

    Facilities closure. Room condition is old and unmanaged.

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    13 August 2025
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  • Mohamad

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Breakfast very good. A spread of varieties.

    I ask for 3 singles but was guven 1 king and 1 singles

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    12 August 2025
  • 7.0 Good
    Rozyla

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Hamsia

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Cheng

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Property was pretty good

    The swimming pool and the room especially on top along TV side not bright at all, should install downlighting.

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    6 August 2025
  • Jecilla

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    The room is comfortable

    The room is big and comfortable. Unfortunately the bathroom is a lil unkept and looks dirty

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    6 August 2025
  • Lalithambal

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The amenities were good. Staff were very friendly

    The Check in process took very long. My family arrived at 3pm and we had booked 8 rooms. However, not all rooms were ready. We had to wait till 6pm to ensure everyone got their room keycards

    Property response:

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and provide a better stay. Warm regards, Vouk Hotel Suites

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and p… Show more

    Vouk Hotel Suites, Penang
    5 August 2025
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  • Shamundheeswary

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Staff

    Everything, the room had mold smell, bed sheets had stain, bathroom had stains, even the bed had multiple patches of stain, we started feeling sick. We checked out same day

    Property response:

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and provide a better stay. Warm regards, Vouk Hotel Suites

    Thank you for your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced. We take your concerns seriously and are working to improve our services. We hope to welcome you back in the future and p… Show more

    Vouk Hotel Suites, Penang
    1 August 2025
  • 7.0 Good
    Zeera

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
  • Yee

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    room is spacious

    carpet in the corridor is dirty breakfast -- limited choice -- cutlery is limited

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    24 July 2025
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  • Mohd

    Reviewed: 15 July 2025 · Stayed in April 2025

    Verified review
  • K

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Make sure cleanness is very minimal.

    Cleanness

    Property response:

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improve and are committed to enhancing our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Vouk Hotel Suites

    Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that certain aspects of your stay met your expectations. We also acknowledge the areas where we can improv… Show more

    Vouk Hotel Suites, Penang
    14 July 2025
  • Maznizain

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Mahendran

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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