Reviews of Hotel Waterfall 2 stars
160 Jalan Utama, 10450 George Town, Malaysia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious and new. Very clean. Water dispenser provided at lift lobby. Staff friendly and helpfull.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWe are extremely pleased with your front office staffs namely Rada,, Goh and Alif, They were extremely helpful and assisted us in many ways to make our stay a happy and memorable one. Despite the average conditions of the hotel they made us overlooked that and feel happy to be there.
A bit noisy due to the insufficient noise insulation as we can hear the sound of vehicle early in the morning disturbing our sleep to a certain extent.
Dear KIM, Thank you for your kind review and we are very delightful to welcome you back in the future. we will improve our facility and service for all of our guest to ensure they will have best stay experience with us! Regards Waterfall hotel management.
Dear KIM, Thank you for your kind review and we are very delightful to welcome you back in the future. we will improve our facility and service for all of our guest to ensure they will have best stay experience with us! Regards Waterfall h… Show more
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewStaff were helpful and courteous
Limited car park
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewRoom very and nice bed
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewAll good.
All good.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe water for toilet showers is small
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewFor this price the hotel should provide Mineral or Drick Water in bottle, just give 2 packet white coffee,We stay 2 days but the room services didn't clean the cup water we use..For this price other hotel provide tooth brush, tooth paste, bottle drink water
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewConvenient
None
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe front desk receptionist was very helpful and explained every details about the hotel accordingly.
Unfortunately, my stay at this hotel was far from satisfactory. There was a persistent unpleasant odour throughout the premises, which made the environment uncomfortable. The beds were in poor condition and did not provide a restful experience. The condition of the toilet was unacceptable, reflecting a serious lack of maintenance. Overall, the hygiene standards fell well below expectations. I hope management takes these issues seriously and works toward improving the guest experience.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGood location
Property need renovation
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewRoom and toilets are very spacious. Good location. Very near to Gurney Drive, Botanical garden and Thaneermalai Waterfalls Temple. A lot of restaurants around.
No wardrobe. Only one chair. Wardrobe and additional chairs and small tea table will enhance the facilities in the room. Limited car park.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewSorry i wrongly poated .It was ok place for a night
Reviewed: 26 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified review