8.6

Reviews of WOLO Kuala Lumpur 4 stars

Corner of Jalan Bukit Bintang and Jalan Sultan Ismail, 55100 Kuala Lumpur, Malaysia

  • Amrooo

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • April

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Proximity, staff, cleanliness

    N/A

    Property response:

    Dear April, Thank you for taking the time to share your experience, we're thrilled you had a great experience at WOLO. Until next time! #LiveBold, WOLO Kuala Lumpur

    WOLO Kuala Lumpur
    3 September 2025
  • Keith

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location

    Very basiEuropean choices for breakfast.

    Property response:

    Dear Keith, Thank you for staying with us and for being candid about your breakfast experience. We completely understand that expectations around hotel breakfasts can vary, and our current format may not suit everyone’s preference. That said, your feedback helps us better understand the guest journey, and we’re grateful for it. We’re also delighted that our team’s friendly service and clean, spacious rooms made your stay comfortable and memorable. We hope to welcome you back again for another WOLO experience. #LiveBold, WOLO Kuala Lumpur

    Dear Keith, Thank you for staying with us and for being candid about your breakfast experience. We completely understand that expectations around hotel breakfasts can vary, and our current format may not suit everyone’s preference. That s… Show more

    WOLO Kuala Lumpur
    2 September 2025
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  • Pengchong

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Mansura

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    It’s very uplifting vibrant and user friendly.

    NA

    Property response:

    Dear Mansura, We’re truly grateful for your kind words and happy to know that your recent stay at WOLO Kuala Lumpur met your expectations. Your feedback encourages us to keep delivering the experience we’re proud of here at WOLO. Our team is passionate about providing the kind of stay that reflects our city’s character — bold, vibrant, and full of life. Looking forward to welcoming you back soon. #LiveBold, WOLO Kuala Lumpur

    Dear Mansura, We’re truly grateful for your kind words and happy to know that your recent stay at WOLO Kuala Lumpur met your expectations. Your feedback encourages us to keep delivering the experience we’re proud of here at WOLO. Our team… Show more

    WOLO Kuala Lumpur
    2 September 2025
  • Errico

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Really cool environment Modern, sleek and contemporary feeling Vibrant district Comfortable room and bathroom

    The breakfast service might be improved, with little options and breakfast served only in the room

    Property response:

    Dear Errico, Thank you for sharing your positive experience with us. We're delighted to know that you enjoyed your stay in our modern rooms. We completely understand that expectations around hotel breakfasts can vary, and our current format may not suit everyone’s preference. That said, your feedback helps us better understand the guest journey, and we’re grateful for it. We hope to welcome you back again for another WOLO experience. #LiveBold, WOLO Kuala Lumpur

    Dear Errico, Thank you for sharing your positive experience with us. We're delighted to know that you enjoyed your stay in our modern rooms. We completely understand that expectations around hotel breakfasts can vary, and our curren… Show more

    WOLO Kuala Lumpur
    2 September 2025
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  • Mohamad

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Worth the money nwith excellent location

    the traffic at filter lane to WOLO lobby. Nearly missed the bus coach to return home due to grab car coming late

    Property response:

    Dear Mohamad Pauzi, Thank you for sharing your experience with us. We’re thrilled to hear you found our location excellent and felt your stay was worth the value! We sincerely apologize for the inconvenience caused by the traffic near our lobby and the delay with your Grab car. We understand how stressful this must have been, especially when catching a coach. While traffic conditions are beyond our control, we’re exploring ways to better guide guests and drivers to our entrance for smoother arrivals and departures. We truly appreciate your patience and hope to welcome you back for a more seamless experience. #LiveBold, WOLO Kuala Lumpur

    Dear Mohamad Pauzi, Thank you for sharing your experience with us. We’re thrilled to hear you found our location excellent and felt your stay was worth the value! We sincerely apologize for the inconvenience caused by the traffic near our… Show more

    WOLO Kuala Lumpur
    28 August 2025
  • Steffi

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Wan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location very strategic and room so clean . All staff so kind and friendly especially Miss Hasni . 🥰❤️

    Property response:

    Dear WAN, Thank you so much for sharing your kind review. We are delighted to hear that you enjoyed the convenience of our prime location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We appreciate your complimentary remarks about the exceptional service delivered by Hasni. Providing excellent customer service is one of our top priorities, and we are glad that our team members made a positive impression on you. We can't wait to see you again soon! #LiveBold, WOLO Kuala Lumpur

    Dear WAN, Thank you so much for sharing your kind review. We are delighted to hear that you enjoyed the convenience of our prime location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang… Show more

    WOLO Kuala Lumpur
    28 August 2025
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  • Vignes

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Very nice and great day ☺️

    Nil

    Property response:

    Dear vignes, Thank you for sharing your positive review. We are pleased to hear that you enjoyed your stay with us and every aspect of the hotel met your expectations. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. We look forward to see you again soon! #LiveBold, WOLO Kuala Lumpur

    Dear vignes, Thank you for sharing your positive review. We are pleased to hear that you enjoyed your stay with us and every aspect of the hotel met your expectations. We appreciate your kind words about our staff's efforts to accommod… Show more

    WOLO Kuala Lumpur
    27 August 2025
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Breakfast were good during my 4 days 3 nights there. But i hope there is more variety of choices during my stay next time.

    Laundry service. You should hv basic laundry service for travellers to hv a hassle free stay. Something that has express service not something that need a minimum number of days as explained by your staff. Recommend me to use an outsource/outside vendor that unfortunately needs a minimum weight to provide laundry service.

    Property response:

    Dear Anonymous, Thank you for taking the time to share your detailed review. We’re delighted to hear that Miss Hasni provided accommodating and helpful service during your stay—we’ll be sure to share your kind words with her! We’re also glad you enjoyed our breakfast offerings over your 4-day stay, and we truly appreciate your suggestion to expand the variety of choices. We’re actively reviewing our menu to add more diversity for future guests. Regarding laundry services, we apologize for any inconvenience caused. As our laundry service is handled by a third-party provider, delivery typically requires additional time, which is why we often recommend it for guests staying longer than two nights. For shorter stays or express needs, there are several self-service laundry facilities nearby just a 3–5 minute walk from the hotel. These offer quick, flexible options without minimum weight requirements. We regret the confusion and appreciate you bringing this to our attention. Should your travels bring you back to Kuala Lumpur, we’d love to assist you in making the most of these convenient options. #LiveBold, WOLO Kuala Lumpur

    Dear Anonymous, Thank you for taking the time to share your detailed review. We’re delighted to hear that Miss Hasni provided accommodating and helpful service during your stay—we’ll be sure to share your kind words with her! We’re also gl… Show more

    WOLO Kuala Lumpur
    27 August 2025
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    clean and cozy

    Property response:

    Dear Anonymous, Thank you so much for sharing your positive review. We are thrilled to hear that you enjoyed your stay with us especially the cleanliness and the coziness. We take great pride in providing a beautiful and comfortable environment for our guests, and we are delighted that we met your expectations. We can't wait to see you again. #LiveBold, WOLO Kuala Lumpur

    Dear Anonymous, Thank you so much for sharing your positive review. We are thrilled to hear that you enjoyed your stay with us especially the cleanliness and the coziness. We take great pride in providing a beautiful and comfortable enviro… Show more

    WOLO Kuala Lumpur
    25 August 2025
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  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Baptiste

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Dominic

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Amelia

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review
  • Baha

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    location perfect place

    This is the first time I've seen a breakfast server like this,Booking.com gave me another room instead of the one I chose.and for the same price.

    Property response:

    Dear Baha, Thank you for choosing to stay with us and for sharing your experience. We’re glad you enjoyed our prime location, and we appreciate your feedback about your room and breakfast service. While we aim to meet every guest’s expectations, we regret any inconvenience caused during your stay. Your comments help us identify areas for improvement, and we hope to welcome you back for a more seamless experience in the future. #LiveBold, WOLO Kuala Lumpur

    Dear Baha, Thank you for choosing to stay with us and for sharing your experience. We’re glad you enjoyed our prime location, and we appreciate your feedback about your room and breakfast service. While we aim to meet every guest’s expect… Show more

    WOLO Kuala Lumpur
    18 August 2025
  • Nur

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    This place is only worth it for the location. For the price, it should have proper buffet/breakfast restaurant

    Lobby is small, no proper breakfast buffet

    Property response:

    Dear Nur Amalina, Thank you for sharing your experience with us. We're pleased to hear you found our location convenient for your stay in Kuala Lumpur. We appreciate your feedback about our breakfast offering. While we currently provide an à la carte breakfast service delivered to rooms for efficiency in our compact space, we're actively exploring ways to enhance this experience. Your suggestion about a buffet option is valuable as we plan future improvements. We hope the prime location and other amenities helped balance these limitations, and we'd love to welcome you back as we continue to evolve our services. #LiveBold, WOLO Kuala Lumpur

    Dear Nur Amalina, Thank you for sharing your experience with us. We're pleased to hear you found our location convenient for your stay in Kuala Lumpur. We appreciate your feedback about our breakfast offering. While we currently provi… Show more

    WOLO Kuala Lumpur
    18 August 2025
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  • Josuah

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location rooms were amazing

    Property response:

    Dear Josuah, Thank you for your kind words and for choosing WOLO Kuala Lumpur. We’re delighted to hear that our central location added convenience to your stay. Being in the heart of Bukit Bintang means our guests are always within steps of the city's most exciting spots — from shopping and dining to cultural landmarks. We’re glad it made your experience more enjoyable, and we look forward to welcoming you again soon. #LiveBold, WOLO Kuala Lumpur

    Dear Josuah, Thank you for your kind words and for choosing WOLO Kuala Lumpur. We’re delighted to hear that our central location added convenience to your stay. Being in the heart of Bukit Bintang means our guests are always within steps … Show more

    WOLO Kuala Lumpur
    18 August 2025
  • Nuraqidah

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Mohammed

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Really nice staff! Very helpful and accommodating. The room was clean, wifi was really fast and the hotel is in a perfect location.

    The breakfast, it was really bad. You get a few options that you get to choose the day before, but the options are very limited and not good at all.

    Property response:

    Dear Mohammed, Thank you for your honest review. We are content to hear that you appreciated the excellent service delivered by our staff and that you enjoyed the clean room with the fast wifi and the convenience of our location. We understand that breakfast preferences can vary greatly, and we acknowledge that our current offering may not reflect the typical hotel experience some guests anticipate. Your feedback helps us stay mindful of guest expectations as we refine the overall stay experience. #LiveBold, WOLO Kuala Lumpur

    Dear Mohammed, Thank you for your honest review. We are content to hear that you appreciated the excellent service delivered by our staff and that you enjoyed the clean room with the fast wifi and the convenience of our location. We under… Show more

    WOLO Kuala Lumpur
    18 August 2025
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  • Wiriyasatiankun

    Reviewed: 14 August 2025 · Stayed in May 2025

    Verified review
  • Kimoshnee

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Location

    Bed felt closed off. Close to the cupboards . Breakfast was not good

    Property response:

    Dear kimoshnee, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our convenient location and found our staff welcoming. We regret that the bed placement and breakfast did not meet your expectations. Your feedback about these aspects has been shared with our team as we continually work to improve our guests’ comfort and dining experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. #LiveBold, WOLO Kuala Lumpur

    Dear kimoshnee, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our convenient location and found our staff welcoming. We regret that the bed placement and breakfast did not meet your expectations. Yo… Show more

    WOLO Kuala Lumpur
    14 August 2025
  • Md

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Mikal

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The design

    Noisy at night

    Property response:

    Dear Mikal, Thank you for noticing the little (and big) details — we’ve poured our heart into every corner of WOLO to reflect KL’s vibrant soul. From curated finishes to functional comfort, it’s all about giving you more than just a place to stay. We understand that the vibrancy of our location may have caused some discomfort, and we sincerely regret any disruption to your rest. WOLO is situated at one of Kuala Lumpur’s most dynamic intersections, where the city truly comes alive. That said, guest comfort remains our top priority, and we are actively exploring ways to minimize noise intrusion through better room allocation and future enhancements. Thank you again for your insights — they help us improve and grow. #LiveBold, WOLO Kuala Lumpur

    Dear Mikal, Thank you for noticing the little (and big) details — we’ve poured our heart into every corner of WOLO to reflect KL’s vibrant soul. From curated finishes to functional comfort, it’s all about giving you more than just a place … Show more

    WOLO Kuala Lumpur
    14 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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