Reviews of Zenith Hotel Putrajaya 5 stars

the location is great, we stay for Hari Kebangsaan parade

the television channel is useless . we stay for 3 nights without tv programmes.. hampehhh😮‍💨

Its not a 5 star hotel standard. The bathroom was dirty , the carpet smells and dirty, they didnt clean the fridge

Love the view

The toilet is not functioning well

Spacious room with bathtub and separate toilet, good hotel facilities, walking distance to Merdeka Parade route, very convenient, good and affordable breakfast, rooms facing the lake

Room a bit dusty, if someone with a sinus problem might be an issue

Beautiful view n comfortable bed n room

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The location & the view from hotel overlooking the lake was exceptional. The staff were friendly. The breakfast choices were vast & absolutely delicious.

The carpet of my hotel room was tainted with large stain. There were grimes at the toilet seat & bathroom floors.

The breakfast, the room, everything is very nice

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Room and Breakfast

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The room is spacious,really comfortable and clean.The toilet and toiletries well provided. the view is amazing.

Hotel clean

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Nice stay, satisfied with all hotel accommodations, my kids enjoy pool n foods. Receptionist also very helpful and friendly ❤️

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ROOM 823 / Stay 11-15 July 2025 RECEPTION: -Friendly staff -Refreshment ROOM: -Drinking water tap installed by the sink. No more plastic bottles. -Comfortable bed and pillows -Good A/C, although it takes a while to cool the room -Good view of lake and bridge RESTAURANT: -As always, breakfast serves a wide variety of delicious food and dessert. PARKING: -Free parking, limited space, but safe.

-As a frequent guest , I notice the gradual decline in the level cleanliness and hygiene of the rooms. This time, I feel compelled to document the complaints. Areas overlooked include: 1) SINK/TOILET/BATHROOM: the toiletries holder (broken and stained with toothpaste); the CHRONIC ABSENCE of dustbin liners (a piece of rubbish stuck in unlined dustbin and not removed); dirty glasses at the sink (smudged); uncleaned shaving mirror; splash stains/watermark on toilet door; foreign pieces of hair on rim of bathtub; shower door not wiped down - has splash stains. 2) INTERIOR/FURNITURE: ALL drawers/shelves in cupboard, side table, chest of drawers, writing desk, above fridge are DUSTY!!; behind main door - dried rice, cobwebs and dust; main window - oily smudges and handprints; poorly cleaned/vacuumed carpet and floor - dried rice and crumbs; chair at writing table - also had traces of dried rice and crumbs in the crease betw seat and backrest. 3) MINI FRIDGE: poorly cleaned - shelf separators bear stains from previous users; leaking condensate. I bring extra rubbish bags, cleaning items to self-solve this issue, spending an hour or so to re-tidy the room. I strongly suggest random and frequent spot-checks be carried out by the Management to evaluate the quality of cleanliness, and make the necessary adjustments. I would share more pictures/videos of the above complaints, if requested. OTHER MATTERS CHECK-IN: -Make it a first-come-first-served basis to avoid Q-cutting, esp when crowded. TV CHANNELS: -Limited channels - local TV and in-house programming. MAINTENANCE: -Please ensure that any maintenance work be conducted and completed BEFORE 7PM, unless urgent. On the evening of 12 July 2025, Sat (eve of the Score Marathon), around 9.30-10.00pm, loud drilling and knocking was heard emanating from the wall between Rooms 823 and 824. Upon checking with Reception, the sounds were due to maintenance work from the upper floor.

Good location. Room with majestic view of the lake and Masjid Putrjaya.

The quality of food served at breakfast was not as good as it used to be. Not enough staff handling the breakfast booth when there was big crowd on weekend.