Reviews of Hotel Tivoli Maputo 3 stars
Av. 25 de Setembro, n° 1321, Central C, 1321 Maputo, Mozambique
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Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewThe staff were very friendly. The rooms were clean. We enjoyed the food that was served at the bar. The room was spacious and the facilities were up to standard. The wifi was very good and we had no problems there at all.
The rooms are not sound proof - you can hear every sound that people make (next door, above you and outside). The wines list is very limited and extremely expensive. They should speak to Terramar to supply them with good products.
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewThe receptionists was helpful.
The internet was abit slow at times.
Reviewed: 22 May 2024 · Stayed in April 2024
Verified reviewReviewed: 22 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewKindly note, I was billed twice and the hotel said I can only talk to booking.com. please refer to the reference number and refund.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewVery friendly staff and accomodating all the way from entrance. Very helpful and responsive when called upon to assist. Very comfortable rooms and clean. Accessibility for people with town errands. Enjoyed my stay.
Reviewed: 22 February 2024 · Stayed in January 2024
Verified reviewReviewed: 12 January 2024 · Stayed in December 2023
Verified reviewReviewed: 1 January 2024 · Stayed in December 2023
Verified reviewCleanliness
Breakfast Packing
Dear Guest Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind Regards, Jacinta Tovela GM
Dear Guest Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind Regards, Jacinta Tovela … Show more
Reviewed: 2 December 2023 · Stayed in November 2023
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewThe room is very clean
Dear Helena, Thank you for making our hotel your second home when you're in Maputo. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Best Regards, Jacinta Tovela GM
Reviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 1 October 2023 · Stayed in September 2023
Verified reviewExcellent Food and Packing as well as convenience location for my business
Cost is on the higher side especially for food
Dear Enoch, Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best Regards, Jacinta Tovela GM
Dear Enoch, Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best Regards, Jacinta Tovela… Show more
Reviewed: 16 August 2023 · Stayed in July 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 4 July 2023 · Stayed in July 2023
Verified reviewClean room, comfortable bed, good wifi quality. Breakfast was good as well.
Only two devices per room can be connected to the wifi at one time.
Dear Chris, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Jacinta Tovela
Dear Chris, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near … Show more
Reviewed: 2 June 2023 · Stayed in May 2023
Verified reviewReviewed: 4 February 2023 · Stayed in January 2023
Verified reviewairconditioner in the fitness room needs servicing. treadmills are old and cranky
The hotel is in a bad area. it does not look safe and there is no view
Dear Sbusiso, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. Regards Jacinta Tovela GM
Dear Sbusiso, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information … Show more
Reviewed: 2 February 2023 · Stayed in January 2023
Verified reviewReviewed: 16 December 2022 · Stayed in November 2022
Verified reviewWarm welcome and friendly staff. They were always helpful and made us feel comfortable. The hotel was also very central and close to the bus station, shops and restaurants.
I can't think of anything really
Dear Abel, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo. Merry Christmas and Happy New Year! Jacinta Tovela GM
Dear Abel, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main … Show more