Reviews of Grootberg Lodge 3 stars
Damaraland - Grootberg Plateau , 9000 Damaraland, Namibia

Loading
Guests also reviewed these properties:
Kyiv, Ukraine
Stevenson Ranch, United States
Melbourne, United Kingdom
Duzce, Turkey
Legnano, Italy
Gevgelija, North Macedonia
Ko Lanta, Thailand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe view and the hospitality. You felt really welcome and very warm atmosphere.
Thank you so much! We're delighted you felt welcome and enjoyed the warm atmosphere—and of course, those unforgettable views. Hope to see you again soon!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStaff is excellent Food is delicious View is absolutely gorgeous
Bad wifi connection Our payment was very difficult to complete due to bad wifi connection which caused a minor inconvenience.
Thank you so much for your review. We are sorry to hear about the inconvenience with the Wi-Fi and payment process, and we’ll certainly work on improving this. We hope to welcome you back again soon!
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe location is amazing. The view over the valley is a highlight of our trip. The way up to the property is a bit challenging, but was worth experiencing yourself. The staff was so friendly, they even gave a surprise singing performance. The food was a menu with local game, that was cooked straight on point. Compliments to the chef! Best game steak we had in Namibia!
The stay is quite expensive.
Thanks for your feedback! Glad you enjoyed the views, staff, and food. We hope to see you again!
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewThe view from the lodge is just amazing, especially with the amount of rain we’ve got this year. The chalet was comfy, it would have been nice to have a double bed as a couple. The food at breakfast & dinner was very good !
The pool was cold, it was more a cold plunge! The rhino safari was very long + 10hours, it takes you 2 hours of driving before reaching the start of the game drive, and we didn’t see rhino.. it was also pricey for the experience in my opinion! Also the ride was extremely bumpy (not recommended for old people)
Thank you for sharing your experience! We are happy you enjoyed the views and meals and appreciate your helpful feedback. We hope to welcome you back soon.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewAmazing location, amazing food!
We did the rhino tracking, which is organized by the lodge, and took about 10 hours through very rough terrain. The guides tried very hard, but failed to find any animals besides one giraffe. The rhinos are very shy, and sightings are scarce. Don't go unless you are a rhino fanatic.
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewWonderful staff.Also deep respect for Sarah she was very helpful.We get on the way in so much troubles because of the floods.She try to explain the area's to drive safe,directions and options. She is for the lodge very important.Also the food excellent.The view and accommodation great.A place to return back for in the near future.The rooms with outstanding views&very clean.The full staff very friendly.Baie Baie dankie.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewAbsolutely amazing location. Fabulous rooms all with lovely views and comfy facilities. Food was lovely and restaurant facilities good. The staff were so friendly and accommodating. Would highly recommend
just a small thing - there was no hairdryer on site!
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewWe are very unhappy with Grootberg Lodge. We had a booking there at the time when all rivers were flooded, roads were flooded or were washed away. We tried to contact them from two days in advance to find out what the situation was like on the ground. Three times by email via booking.com, three times by phone that was not answered and once via an emergy mobile number. Everything was in vain. When we didn't show up yesterday, no one tried to find us where we were and whether we were safe at all. I have rarely experienced something so disinterested and not decent.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThis lodge offers an incredible stay at a beautiful remote and stunning location. The staff are extraordinary. So kind, helpful and informative. The food is delicious, the rooms are breathtaking and the experiences they offer are once in a life time. A special thank you to our guide Calvin, who explained the magic of the landscape and wildlife of Damaraland. Thank you Grootberg!
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe lodge is in the most stunning location with views for miles and miles which blew us away. It felt like a slice of paradise and the icing on the cake was tracking a black rhino. A wonderful place and we loved our stay.
Reviewed: 8 February 2025 · Stayed in January 2025
Verified reviewAmazing setting. Lovely staff. Delicious dinner. Pool with best view
Some of fittings a bit tired.
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewfantastic views from the lodge and each bungalow into the canyon, nice pool with view, good food, friendly staff. Challenging last 100m, but with 4x4 no problem.
nothing
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewAbsolutely amazing location. The separate chalet has a very cozy interior and the view is just stunning.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 September 2024 · Stayed in August 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewThe view over the valley
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewReviewed: 16 May 2024 · Stayed in May 2024
Verified reviewThe view the view the view. Lovely staff. The filet steak was to die for. Excellent
Thank you for your review, we will pass on the compliment to the chef.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewBeautiful lodge looking out over absolutely incredible views, as does the wonderful refreshing infinity pool. Fabulous food, lovely warm, friendly staff who sang and entertained after dinner! The elephant tracking experience was amazing!
Thank you for your review. We are very pleased to know you enjoyed the tracking activity with us.
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewThe view, the lodge and the great staff! The pool location and the covered deck. The breakfast and the dinner as well as the sundowner ride on the plateau of Grootberg ! I will be back! The up/down ride with the driver ;).
Nothing! I will be back !
Thank you for taking the time to write a review and the many compliments. We cannot wait to host you again to enjoy the view over the Klipriver valley.
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewEverything was superb. The staff was professional and obliging, and the view was spectacular.
It was not an issue for us, but anyone with limited mobility would have a hard time. This is not a criticism.
Thank you for your comment. We are in the process of upgrading the walkways to the rooms and hope to be done with the improvements very soon.