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Reviews of Naankuse Lodge

277 Farm Frauenstein, Windhoek, 9000 Windhoek, Namibia

#17 of 35 hotels in Windhoek

Guests' Choice

Review score

Based on 106 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 August 2025

    9.0
    Great first stop for Namibia trip
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing although be prepared for a long drive once you hit the dirt road !

    Lodge accomodation was great, wide range of activities

    Stayed in August 2025

  • Reviewed: 26 July 2025

    7.0
    Sort of safari
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Misunderstandings perhaps due to language. Excursions expensive considering there are no many animals and The ones there are are wearing a collar.

    The house was very good although a bit chilly in winter. Food was very good .

    Stayed in July 2025

  • Reviewed: 10 June 2025

    9.0
    Wonderful way to end our Namibian trip and see the other side of the wildlife experience.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    It was quite cold in the dining area at times, even the staff were standing near the windows to keep warm

    We loved the activities available and the open fire

    Stayed in May 2025

  • Reviewed: 29 April 2025

    7.0
    Convenient game reserve near windhoek and airport with beautiful accomodation but slow service. The story behind is insp
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant service is slow, there‘s always something missing at the table and the buffet and you have to go and find a waiter to serve you.

    We enjoyed a private 3 bedroom villa that was very comfortable and beautiful.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of animals on expensive game drive

    Facilities and food

    Stayed in April 2025

  • Reviewed: 29 January 2025

    9.0
    A great place with a real feel good vibe
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited options for dinner (fixed 4 course) Strangely impersonal concrete dining area

    Non-profit, conservation, wildlife, array of available activities, house rather than room, great staff especially on the wildlife side

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Nice place for a first stop outside Windhoek
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Game Drive with Lions, Elephants and Rhinos

    Stayed in December 2024

  • Reviewed: 29 November 2024

    8.0
    Other than the food experience everything was great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Choice of food over the stay wasn’t very good. Not much vegetables options

    The idea behind, the location, the facilities, game drive guides were fantastic

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    Family, views of the bush, wildlife, what’s not to love!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property. Great location. Family Villas in the bush are comfortable and spacious. Staff were excellent. Did a sunset drive which was the best way to end our holiday in Namibia.

    Stayed in October 2024

  • Reviewed: 3 August 2024

    7.0
    Good, served its purpose
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night

    We had no power on arrival and for approximately 3 hours following arrival so unable to make a coffee etc. The shower was warmish water but no hot water and no entertainment in the room, ie no TV. When travelling alone, need some means of entertainment/ something to do in an afternoon or evening.

    The room was beautiful, and the bed extremely comfy

    Stayed in July 2024

  • Reviewed: 11 May 2024

    8.0
    Spacious accommodation close to the airport with conservation program
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Villa was beginning to show its age. Several things could be replaced or at least repaired. Houses weren’t necessarily comparable.

    Main lodge, activities, conservation effort.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Wonderful!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Nothing

    We stayed at Naankuse over my husband's birthday booking a walking safari and a 'behind the scenes' tour. The staff were delightful and warm. They made us feel really special - baking a cake and coming out of the kitchen to singing happy birthday in wonderful, Namibian-style harmony. Thank you! Walking with our guide in the late afternoon was as absolute delight. Gebhard enabled us to see White Rhino standing in the trees as the sun was getting low - an unforgettable experience. I think it's worth going out on foot and also seeing how the Naankuse charity is run and why it is needed to appreciate and understand what you see.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great relaxing stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    For lunch the offer sometimes a buffet and we preferred just a little snack before flying out which was not possible.

    Very beautiful lodge with relaxing atmosphere. Perfect for starting or ending a visit to Namibië. Pool was also very good. We stayed in the chalets, they were very comfortable and had a nice terrace. A morning visit from the baboons was a very fun experience.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great Lodge
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited food choices

    Accommodation is outstanding

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Second time there. Wonderful stay

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    natural activities, stuff very polite, good food and amazing rooms and nature

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Really good staff, beautiful and modern facilities.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Did not get the room that we booked, this one was much smaller. It was raining and a lot of water kept on falling through the roof. Didn’t have electricity for a while

    Staff were amazing! Delivered our dinner to the room because of rain. Food was good.

    Stayed in January 2024

  • Reviewed: 2 November 2023

    9.0
    Top experience!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice location, beautiful views, good food, friendly staff. Would recommended it for a first stop after arriving in Namibia or as a last stop before leaving back home.

    Stayed in October 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole reserve is spread out quite far. Our house was about 10min by car from the main lodge that served breakfast and dinner. Also there was a funky smell in the house maybe from freshly spraying insect spray.

    Thanks for a wonderful start to our Namibia Tour. We selected the lodge based on its location and as we wanted to have some animals at the very beginning for the kids. We only can recommend it. The staff was super friendly, the food delicious and our house more than we could have wished for. We even had some antilopes walking by our terrasse.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    8.0
    Beautiful lodge, absolutely worth a visit!
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    On our arrival at the lodge it was quite busy, we decided to have dinner before going to our villa. The buffet however was nearly empty and what was left, was cold. It did get refilled with fresh warm food, but that was when we were already eating what was left… The chairs that night in the restaurant were also quite uncomfortable. However, this was just a one time thing, as the next day the chairs were replaced by comfortable chairs and the food absolutely perfect! WiFi wasn’t working at the villa and mostly not in the main lodge, normally not a big issue, but after spending 10 days in the desert, we were a little desperate to let our families know we were still alive 🙈.

    We stayed in a big Family Villa and it was absolutely amazing! We regretted not being able to spend more time at the villa. We had Zebras and Giraffes drinking right outside our house 🤩! The Cheetah experience was out of this world, such beautiful animals! All staff were super friendly (except every now and then one of the drivers) and the guides very knowledgeable.

    Stayed in July 2023

  • Reviewed: 22 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    They were mostly disorganised at the reception. With the exception of Andrew, most of the staff at the front desk was uncooperative, and may I say even a bit rude. The check-in / check out process was disappointingly difficult, which, in my perspective, doesn't detract anything from the experience but still something they need to improve.

    The villa was fantastic with nature surrounding it and animals visiting every day. The different kinds of activities kept us entertained for many days. It is really a magical place to visit and experience. If you like nature and you're visiting Namibia, it's a must visit place in the Windhoek area. Andrew, the manager, was extremely polite, friendly, and helpful, always very keen on sorting everything

    Stayed in February 2023

  • Reviewed: 25 January 2023

    8.0
    It was good.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The dinner as we were told it would be buffet although we were give a la cart our entire stay. The a la cart doesn’t have enough options to choose from.

    The house was beautiful. The game drives were nice and informative.

    Stayed in December 2022

  • Reviewed: 10 July 2025

    10
    Amazing stay with a very nice eye for details and personal experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Not necessarily something that opposed us, but good to know for other travelers. We stayed in one of the suites next to the lodge. You are in mid nature, so sometimes you could hear some small animals, probably mice, rustle in the straw roof during night.

    We had an amazing stay. The staff did everything to make our experience one to remember, like the setting of the room and the table during dinner. We were very well serviced, so thanks a lot NaanKuse!

    Stayed in July 2025

  • Reviewed: 16 June 2025

    10
    Perfect start to my Namibian adventure
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lovely location Peaceful and relaxing but less than hour from airport and in midst of the local wildlife

    Stayed in June 2025

Showing 1 – 25

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