Reviews of Naankuse Lodge
277 Farm Frauenstein, Windhoek, 9000 Windhoek, Namibia

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLodge accomodation was great, wide range of activities
Nothing although be prepared for a long drive once you hit the dirt road !
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe house was very good although a bit chilly in winter. Food was very good .
Misunderstandings perhaps due to language. Excursions expensive considering there are no many animals and The ones there are are wearing a collar.
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWe had an amazing stay. The staff did everything to make our experience one to remember, like the setting of the room and the table during dinner. We were very well serviced, so thanks a lot NaanKuse!
Not necessarily something that opposed us, but good to know for other travelers. We stayed in one of the suites next to the lodge. You are in mid nature, so sometimes you could hear some small animals, probably mice, rustle in the straw roof during night.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLovely location Peaceful and relaxing but less than hour from airport and in midst of the local wildlife
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewWe loved the activities available and the open fire
It was quite cold in the dining area at times, even the staff were standing near the windows to keep warm
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewBeautiful lodge in a beautiful setting. Very clean and everything needed was there for us. Small waterhole just off the patio area where animals came to drink was a bonus.
Nothing
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe enjoyed a private 3 bedroom villa that was very comfortable and beautiful.
The restaurant service is slow, there‘s always something missing at the table and the buffet and you have to go and find a waiter to serve you.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewFacilities and food
Lack of animals on expensive game drive
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewAmazing!
A bit unexpected was the taxi price to get to the property to the airport. But all went well with the support of the team of the lodge.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewEverything was awesome 👌🏽. Our waiter on the first night was on point.
The restaurant should at least add one finer quality of brandy like cognac to their list. Choice was very limited.
Reviewed: 5 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThis was the absolute best place to stay at the start of our 3 week journey. We had 7 people in one of the absolutely stunning houses. The view was magnificent. Great great food, lovely pool. Fabulous information and game drive.
bit of a longer check out....it took a while to get sorted with bills.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewFabulous location and accommodation - the food was exceptional
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewVery stylish lodge
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewEverything!! Wonderful food and lodging. Great and informative game drive. A truly famous place to stay when you arrive in Namibia.
Nothing!!
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewNothing
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewNothing !
Never seen such bad service, especially at such a price! Waiting at the gate because they didn't know about our reservation... after 30 minutes driving to the lodge new wait, because in the meantime our arrival was still not yet known, nonchalant welcome, unpleasant and unprofessional, no hot water in the evening, this was reported, yet 2 hours later the water was still cold, several power cuts during the evening, path leading to the bungalow plunged into darkness due to defective bulb, 20 minutes for check-out... and the best thing: the next day they send an invoice (without any explanation!) saying that I still owe them money, so everything has been settled! Being so incompetent is not possible ! It’s a shame ! I also didn't understand the concept of loud music in the lobby/restaurant !? Never again !
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe nature infusion is exceptionally beautiful. My villa was so spacious. The quietness and tranquility the space provided 👌🏾.
I loved everything.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewNon-profit, conservation, wildlife, array of available activities, house rather than room, great staff especially on the wildlife side
Limited options for dinner (fixed 4 course) Strangely impersonal concrete dining area