Reviews of Hotel Le Paris 3 stars
45/47 Rue De Sébastopol, 98800 Noumea, New Caledonia
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI recently stayed at Hotel Le Paris and was pleasantly surprised by how well-located it was. The hotel is just a short walk from the beach, which made morning strolls and sunset views incredibly convenient. It’s also within minutes of several local attractions, restaurants, and shops, so getting around was easy and enjoyable. The location truly stands out as one of the best features of the hotel – ideal for anyone looking to explore the area without needing long commutes or transportation.
The Wi-Fi connection was extremely weak, to the point that we had to rely on our own portable router just to stay connected. This was quite inconvenient, especially for planning day trips or checking local information. A more serious issue occurred when a water pipe burst in the electrical room beside ours, causing water to seep into our room. Almost half of the floor was wet, and it took time to dry out. It was an unexpected and uncomfortable situation that really impacted our experience.
Dear Allan Low Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, and we truly appreciate your patience and understanding. Regarding the Wi-Fi connectivity, we regret that the signal was not up to the expected standard, causing inconvenience during your trip. We are currently reviewing our network setup to ensure better performance for future guests. As for the pipe burst incident, we were equally surprised and deeply concerned by this unexpected situation. Our team acted promptly to resolve it, but we understand the discomfort it caused. We sincerely apologize that you were not immediately informed—this was an oversight on our part, and we will reinforce our communication protocols to prevent such lapses in the future. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a much smoother and more enjoyable experience. If there’s anything further we can assist with, please don’t hesitate to reach out. Warm regards, Hotel le Paris
Dear Allan Low Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, and we truly appreciate your patience and understanding. Regarding the Wi-Fi connectivity, we regret … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff was amazing and so helpful especially Simon ☺️
No proper smoking area did not like have to stand outside front of hotel on the street especially when travelling on your own
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat location in heart of Noumea
"Thanks for your review! We’re happy you found it good value for a night’s stay."
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewthe cafeteria was a plus for us ! we were used to come to New Caledonia before several times and we stayed ???? guest where ? at the Hotel Le Paris !!!! but nowhere to eat something !!! Thank You for the cafeteria at least we are not starving any more !!!!
the standard room for us is too small ......please for next time give us the Deluxe Room !
Hello, Thank you for taking the time to share your feedback. We’re delighted to hear that the cafeteria was a real plus for you – it’s a service we specifically put in place to meet our guests' needs. We’ve taken note of your comment regarding the size of the standard room. Please don’t hesitate to contact us when making your next reservation so we can offer you a Deluxe room, subject to availability. As for dining, please note that meals must be ordered in advance. This allows us to provide quality service, even without an on-site restaurant. We look forward to welcoming you again at Hôtel Le Paris! Kind regards, The Hôtel Le Paris Team
Hello, Thank you for taking the time to share your feedback. We’re delighted to hear that the cafeteria was a real plus for you – it’s a service we specifically put in place to meet our guests' needs. We’ve taken note of your comment … Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe location was very central and close to everything. The staff were friendly and helpful. Because I don't speak French, they did the communication for my taxi and other bookings. Soni at the reception spoke good English and helped me to make the most of my stay. When I mentioned to him that I wanted to visit the Ouen Taro lookout, Soni suggested going in the evening to visit the Sunset. While I was wanting for the taxi, I asked Soni if the local dish Bougnia was available in restaurants. He said they are available in the Single Fin and advised the taxi driver to drop me off at the restaurant on the return journey. Thanks to him, I had a great evening enjoying both the sunset and the Bougnia. That is excellent customer service. Mogan was also very helpful. Although she doesn't speak good English, she did her best with the help of Google translator. I am very happy with my time at the Le Paris, and recommend the property for those visiting Noumea.
Hello, Thank you so much for your warm and detailed review. We are delighted to hear that you enjoyed your stay with us and that our central location, as well as the hospitality of our team, contributed to making your experience a pleasant one. We will pass your compliments on to Soni and Mogan, who will be very touched to know that they were able to help you discover the beauty of Nouméa, including the sunset at the Ouen Toro belvedere and the delicious local bougna. Your satisfaction is our greatest reward, and we are delighted to have been able to make your stay so enriching. We look forward to welcoming you back on your next trip! Sincerely, Hotel Le Paris
Hello, Thank you so much for your warm and detailed review. We are delighted to hear that you enjoyed your stay with us and that our central location, as well as the hospitality of our team, contributed to making your experience a pleasant… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewRoom size, cleanliness and friendly staff
Steps into building, bed too firm, fridge wasn't turned on and didn't get very cold
Thank you for your feedback! We're delighted that you enjoyed the size of the room, the cleanliness, and the friendliness of our staff. We've taken note of your comments about the stairs, the firmness of the bed, and the refrigerator. Please let us know during your stay so we can address them. We look forward to welcoming you back for an even more enjoyable experience! Hôtel Le Paris.
Thank you for your feedback! We're delighted that you enjoyed the size of the room, the cleanliness, and the friendliness of our staff. We've taken note of your comments about the stairs, the firmness of the bed, and the refrigerato… Show more
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewLovely, friendly customer service
We couldn’t find a plug for the bathroom and the tv remote wouldn’t change channels
Hello, thank you for sharing your experience. We are happy that you found your stay pleasant and appreciated the friendliness of our customer service. Your satisfaction is a priority for us. We are sorry for the inconvenience regarding the lack of socket in the bathroom and the television remote control. We will check these points immediately to ensure they are corrected. Do not hesitate to report this type of problem to reception during your stay, so that we can intervene quickly. We hope to welcome you again soon for an even more pleasant experience. Hotel Le Paris Team
Hello, thank you for sharing your experience. We are happy that you found your stay pleasant and appreciated the friendliness of our customer service. Your satisfaction is a priority for us. We are sorry for the inconvenience regarding the … Show more
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewThe hotel looks like money thiefer.
Hello, we are sincerely sorry to read your comment and that you perceived your experience in this way. This is absolutely not the image or the values that we wish to convey. We would like to better understand what caused your dissatisfaction. If you wish, you can contact us directly to discuss your experience in more detail. We take your feedback very seriously and will do everything possible to resolve this situation. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust. The Hotel Le Paris Team
Hello, we are sincerely sorry to read your comment and that you perceived your experience in this way. This is absolutely not the image or the values that we wish to convey. We would like to better understand what caused your dissatisfact… Show more
Reviewed: 8 June 2024 · Stayed in May 2024
Verified reviewLocation and staff
Hello, thank you very much for your positive feedback! We are delighted to know that our location and the quality of our staff contributed to making your stay pleasant. We hope to have the pleasure of welcoming you again, whether for a short stay or a longer getaway. See you soon, Hotel Le Paris
Hello, thank you very much for your positive feedback! We are delighted to know that our location and the quality of our staff contributed to making your stay pleasant. We hope to have the pleasure of welcoming you again, whether for a shor… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 April 2024 · Stayed in March 2024
Verified reviewReviewed: 23 April 2024 · Stayed in March 2024
Verified reviewIt is a great place for its value. We came back a few days later to spend another night!
n/a
Thank you very much for this enthusiastic feedback! 😊 We are delighted that our value for money met your expectations and that you chose to come back for an extra night. It really makes us happy to know that you enjoyed your stay. We will be happy to welcome you again on your next visit!
Thank you very much for this enthusiastic feedback! 😊 We are delighted that our value for money met your expectations and that you chose to come back for an extra night. It really makes us happy to know that you enjoyed your stay. We will b… Show more
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewStaff was helping us to organise taxis from and to restaurants and the ferry. The room was really clean.
Not the best value for money. Very basic hotel with antiquated amenities. Staff was ok but could’ve been friendlier. We had to leave the hotel at 6am and missed the breakfast, no to-go option offered.
Hello dear customer, Thank you for your comment and your stay. We are deeply sorry that you were disappointed with your experience with our staff and did not find our value for money satisfactory. We always aim to provide friendly, professional service and high quality products and services at fair prices. Your feedback is essential to help us identify areas where we can improve, and we will take immediate action to rectify these issues. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Hotel Le Paris
Hello dear customer, Thank you for your comment and your stay. We are deeply sorry that you were disappointed with your experience with our staff and did not find our value for money satisfactory. We always aim to provide friendly, professi… Show more
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewDon’t believe the brochures.
Dirty, poor service. No facilities
Hello dear customer, thank you for your stay and your comment. We are deeply sorry for the unsatisfactory service you received during your recent visit. Your experience does not reflect our usual standards of service and we are committed to rectifying the situation. We will take immediate action to remedy this and hope to have the opportunity to welcome you back for a more pleasant experience. We inform you that for any complaints or questions our reception is open 24/7. Hoping to see you again very soon with us. Hotel Le Paris
Hello dear customer, thank you for your stay and your comment. We are deeply sorry for the unsatisfactory service you received during your recent visit. Your experience does not reflect our usual standards of service and we are committed to… Show more
Reviewed: 27 March 2024 · Stayed in March 2024
Verified review