Reviews of Hôtel Le Lagon 4 stars
149 Route De L'Anse Vata, 98845 Noumea, New Caledonia
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Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe front desk staff are incredibly helpful, and all speak English well enough - but they always appreciate any effort to speak a little French (even a 'Merci' is a nice touch).
Dear Bryan J. Rollins, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to read that you appreciated the kindness and helpfulness of our front desk team. Your kind words will be shared with them, and we are sure they will be very happy to know they made a difference in your stay. We are also glad that you enjoyed the comfort, cleanliness, and value for money of our hotel. Thank you as well for your comment regarding the facilities — your feedback is important and helps us continue to improve. It was a real pleasure to welcome you, and we hope to see you again soon in Nouméa. With warm regards, Arnaud Devillers Directeur
Dear Bryan J. Rollins, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to read that you appreciated the kindness and helpfulness of our front desk team. Your kind word… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewStaff service, bed, spa pool, location
Bit noisy at night, pricy breakfast
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewTha common areas, the jacuzzi and the gym
Far from downtown
Dear Carlota, Thank you so much for your kind and detailed review following your stay on May 26. 🌺 We are thrilled to see that you enjoyed the comfort, cleanliness, our facilities such as the jacuzzi and the gym, and especially the service provided by our team — your perfect score of 10/10 truly means a lot to us! We understand that our location may feel a little far from the city center. While we’re nestled in a quieter part of Nouméa to ensure relaxation, please know that we’re always happy to assist with directions or transport options to help our guests explore more easily. We hope to have the pleasure of welcoming you again soon at Hôtel Le Lagon! Warm regards, Arnaud Devillers GM
Dear Carlota, Thank you so much for your kind and detailed review following your stay on May 26. 🌺 We are thrilled to see that you enjoyed the comfort, cleanliness, our facilities such as the jacuzzi and the gym, and especially the servic… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 January 2025 · Stayed in November 2024
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewCentral location. Efficient check in. Helpful staff. Lovely cookies on check out.
There is a lot of construction going on around the hotel at the moment (October). This is not the hotels fault at all, however construction (jackhammering) does start very early in the morning.
Dear Jennifer, Dear Guest, Thank you for taking the time to share your experience at Hôtel Le Lagon. We are delighted to hear that you enjoyed our central location, the efficiency of our check-in process, and the little touches like the cookies at check-out. We are truly sorry for any inconvenience caused by the construction work happening around the hotel. As you mentioned, this is beyond our control, but we completely understand how it may have impacted your comfort. Please know that we are doing everything we can to ensure our guests have a pleasant stay despite these challenges. We hope this did not detract too much from your time in Nouméa, and we look forward to welcoming you again in the future! Kind regards, Arnaud Devillers General Manager
Dear Jennifer, Dear Guest, Thank you for taking the time to share your experience at Hôtel Le Lagon. We are delighted to hear that you enjoyed our central location, the efficiency of our check-in process, and the little touches like the c… Show more
Reviewed: 24 June 2024 · Stayed in April 2024
Verified reviewThe apartment was comfortable to stay with my family (2+2). The staff also was very friendly.
Dear Francesco, We appreciate your valuable feedback. We are delighted that you enjoyed your stay with us and we hope to welcome you back again in the future! Sincerely, Arnaud
Reviewed: 23 June 2024 · Stayed in May 2024
Verified reviewFelt very safe with excellent facilities.
Nothing it was perfect
Dear Gary, We are happy to hear you enjoyed your stay. See you back real soon. kind regards Arnaud
Reviewed: 22 April 2024 · Stayed in March 2024
Verified reviewGreat location and very spacious.
It would be great if the front desk was more informed on how to use transport in the city. They did excellent on the hotel transfer, but on how to arrange local bus tickets or hop-on-hop off tours would be extremely valuable for the customers. The breakfast price was very expensive for what you got, so it was definitely skipped for a stop at a cafe.
Dear Jordan, Thank you for your grade and comment. We are glade that you enjoyed the location of our establishment and found it spacious. It is very important for us that each of our guest feels comfortable. Thank you also for your constructive remark concerning the bus. The hop-on-hop off tours are made depending of the cruise boats that arrives in the city center and are not always easy to book for us. Sorry about that. We are still glad that you enjoyed your stay in our establishment. Kindly, Caroline - Reception manager
Dear Jordan, Thank you for your grade and comment. We are glade that you enjoyed the location of our establishment and found it spacious. It is very important for us that each of our guest feels comfortable. Thank you also for your cons… Show more
Reviewed: 13 April 2024 · Stayed in February 2024
Verified reviewThe room was a good size and had a little balcony too.
Call me old-fashioned but I don't like this trend to have bathrooms visible from the room!
Dear Giuseppe, Thank you for taking the time to review us. We are glad that you enjoyed the location of our establishment as well as your room. As for the bathrooms, we have chosen to put blinds because we totally understand that you also like some privacy while showering. We thank you for choosing our establishment, it was a pleasure welcoming you. Kind regards, Caroline - Reception manager
Dear Giuseppe, Thank you for taking the time to review us. We are glad that you enjoyed the location of our establishment as well as your room. As for the bathrooms, we have chosen to put blinds because we totally understand that you a… Show more
Reviewed: 10 April 2024 · Stayed in April 2024
Verified reviewThe bed in the first room was way to soft for my back issues. Thomas was very helpful in relocating us to a better room and bed. The pool and spa were great when not overrun with kids.
As above, the beds were the biggest issue. Rooms with very firm beds would be of great help
Dear Chris, We thank you for your comment. We are glade that you enjoyed our facilities and staff. It is very important for us that you have the best stay possible and we are happy that we were able to relocated you in a room with a mattress that was at your convenience. Thank you for choosing to stay at Le Lagon during your visit. Kindly, Caroline - Reception manager
Dear Chris, We thank you for your comment. We are glade that you enjoyed our facilities and staff. It is very important for us that you have the best stay possible and we are happy that we were able to relocated you in a room with a mattr… Show more
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewReviewed: 8 March 2024 · Stayed in March 2024
Verified reviewReviewed: 4 March 2024 · Stayed in March 2024
Verified reviewStaff and location
Room a bit small
Dear Fernando, Thank you taking the time to leave us a comment. We are delighted that you enjoyed your stay in our establishment. For your next stay, don't hesitate to book a suite (44m²) rather than a studio (22m²) if you want more space. Thank you for choosing Le Lagon during your time in Nouméa. Kind regards, Delphine LEGER - Room Division Manager
Dear Fernando, Thank you taking the time to leave us a comment. We are delighted that you enjoyed your stay in our establishment. For your next stay, don't hesitate to book a suite (44m²) rather than a studio (22m²) if you want more spa… Show more
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in January 2024
Verified reviewGreat location and value for money
Dear florence, Thank you for your kind comment. We are glade that you enjoyed your stay in our establishment. The whole team is dedicated to make your visit the most pleasant one. Thank you for choosing Le Lagon during your time in Nouméa. Kind regards, Caroline - Reception manager
Dear florence, Thank you for your kind comment. We are glade that you enjoyed your stay in our establishment. The whole team is dedicated to make your visit the most pleasant one. Thank you for choosing Le Lagon during your time in No… Show more
Reviewed: 2 February 2024 · Stayed in January 2024
Verified reviewBed good, everything working well. Pool area nice. Friendly staff. Breakfast was ok.
It was fine.
Dear guest, Thank you taking the time to leave us a comment. We are delighted that you enjoyed your stay in our establishment. It is a pleasure to read that you enjoyed your bedding, our pool area as well as the staff and breakfast. It was a pleasure having you as our guest. Kind regards; Caroline - Reception manager
Dear guest, Thank you taking the time to leave us a comment. We are delighted that you enjoyed your stay in our establishment. It is a pleasure to read that you enjoyed your bedding, our pool area as well as the staff and breakfast. It w… Show more
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewReviewed: 12 January 2024 · Stayed in January 2024
Verified reviewWe had a marvellous stay at Hotel ‘Le Lagon’. Nothing could have been better. The outstanding aspect was the staff: they were incredibly knowledgeable and helpful (and - helpful for us - spoke excellent English). I accidentally left my Passport for a side trip to an island in the stored away luggage and Thomas amazingly organised for a driver to bring me my suitcase to the airport. I cannot think of many hotels in the world that would do this for you; this was above and beyond what you could expect from a hotel. They also helped us organise excursions by bus, boat and private driver, transport to the airport and more. There is an excellent sauna, as well as pool and spa, on the first floor and the rooms have a large, comfortable bed. Small touches, like water with mint or orange (changing daily!) upon arrival made us feel special and looked after.
Dear Sally, Thank you for your kind comment. We are glad that you enjoyed your time in our establishment. Our staff is dedicated to make your stay the most wonderful one and we are glad that Thomas and the rest of the staff made your stay a nice one. Your happiness is our biggest reward. Thank you for taking the time to write this comment. We hope to have the pleasure of welcoming you again in our establishment. Kindly, Caroline - Reception manager
Dear Sally, Thank you for your kind comment. We are glad that you enjoyed your time in our establishment. Our staff is dedicated to make your stay the most wonderful one and we are glad that Thomas and the rest of the staff made your stay… Show more
Reviewed: 12 January 2024 · Stayed in January 2024
Verified reviewWe had a marvellous stay at Hotel ‘Le Lagon’. Nothing could have been better. The outstanding aspect was the staff: they were incredibly knowledgeable and helpful (and - helpful for us - spoke excellent English). I accidentally left my Passport for a side trip to an island in the stored away luggage and Thomas amazingly organised for a driver to bring me my suitcase to the airport. I cannot think of many hotels in the world that would do this for you; this was above and beyond what you could expect from a hotel. They also helped us organise excursions by bus, boat and private driver, transport to the airport and more. There is an excellent sauna, as well as pool and spa, on the first floor and the rooms have a large, comfortable bed. Small touches, like water with mint or orange (changing daily!) upon arrival made us feel special and looked after.
Dear Sally, Thank you for your kind comment. We are glade that you enjoyed your time in our establishment. Our staff is dedicated to make your stay the most wonderful one and we are glade that Thomas and the rest of the staff made your stay a nice one. Your happiness is our biggest reward. Thank you for taking the time to write this comment. We hope to have the pleasure of welcoming you again in our establishment. Kindly, Caroline - Reception manager
Dear Sally, Thank you for your kind comment. We are glade that you enjoyed your time in our establishment. Our staff is dedicated to make your stay the most wonderful one and we are glade that Thomas and the rest of the staff made your s… Show more