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Reviews of The Ridge

157b New Cascade Road, 2899 Burnt Pine, Norfolk Island

#5 of 33 hotels in Burnt Pine

Guests' Choice

Review score

Based on 120 apartment reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.4

  • Staff

    10.0

  • Value for money

    9.6

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Showing 1 – 25

  • Reviewed: 21 August 2025

    10
    Love love love The Ridge and Norfolk Island. The perfect place to run away from the rat race
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The Ridge is beautiful. It’s gorgeously styled and decorated, exceptionally well appointed and immaculately clean. We love it and would thoroughly recommend a stay there.

    Stayed in August 2025

  • Reviewed: 13 June 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    No tea or coffee but Chai.

    Great location and well maintained. Car hire a bonus.

    Stayed in June 2025

  • Reviewed: 11 May 2025

    10
    ***********Fabulous , Thankyou Phil and Teneille ************
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights

    Apartment not included with breakfast n that was ok , as there was plenty of lovely places to go in town. ********The apartment had a fabulous view from our verandah.******** Very peaceful.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    I had an incredible stay at The Ridge Norfolk Island. I highly recommend it.
    • Leisure trip
    • Solo traveller
    • Studio with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    I absolutely loved my stay at The Ridge Norfolk Island. From the moment I arrived, everything was effortless and welcoming. The peaceful, scenic location is just breathtaking—surrounded by nature, with stunning views that make it the perfect place to relax and unwind. It really felt like a hidden gem, ideal for anyone looking to escape the hustle and bustle. The room itself was spacious, clean, and incredibly comfortable, with a warm, homely feel that made it so easy to settle in. Every detail had been thoughtfully considered, from the cozy furnishings to the little touches that made it feel like a true home away from home. The hosts were wonderful—friendly, approachable, and genuinely lovely to deal with. Being met at the airport with a smile, a warm welcome, and a hire car ready to go made the experience so smooth and stress-free. It was such a thoughtful touch that really set the tone for the entire stay. Overall, The Ridge offered everything I could have hoped for and more. It was peaceful, beautifully maintained, and run with such care. I’m already looking forward to my next visit, and I wouldn’t hesitate to recommend it to anyone planning a trip to Norfolk Island.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage with Ocean View
    • Stayed 7 nights

    experience let down by lack of shade on deck. Unusable when sun strong or when raining.

    Stayed in April 2025

  • Reviewed: 12 February 2025

    9.0
    Great stay in lovely unit hosted by friendly helpful people. Would highly recommend
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to dislike. We found the bed to be a little soft for our liking but still comfortable and great linen.

    Tenille and Phil have gone to a lot of trouble to think of what the holiday maker may need in their unit which is modern, comfortable and well thought out.

    Stayed in February 2025

  • Reviewed: 9 January 2025

    10
    Norfolk Island is a beautiful scenic place to stay and relax
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights

    Nil

    Everything

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Mountain View Studio
    • Leisure trip
    • Solo traveller
    • Studio with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Great Location. Good size room. Had everything you would need.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 9 nights
    • Submitted via mobile

    I would have liked an oven

    Everything

    Stayed in January 2025

  • Reviewed: 11 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful, Noosa-esque style apartment. The view is stunning. The hosts are just lovely. Love the keep cups. We hope to return.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Cottage with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location. Lovely bedding and very comfortable. Very helpful host. Fantastic view.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    Phil and Tenielle have a very well presented location - we loved it!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    The accommodation was in a very pleasant location, very clean and (for me) it was one time the description and photos actually matched very closely to what my wife and I experienced.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 10 nights
    • Submitted via mobile

    It was perfect, loved it all. Fantastic room beautiful views lovely gardens, great people ❤️🇳🇫

    Stayed in November 2024

  • Reviewed: 29 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    We loved everything about the ridge. The location was perfect. The space was gorgeous. Comfy bed, linen and pillows. A spacious shower. An amazing view. It was perfect!

    Stayed in November 2024

  • Reviewed: 28 November 2024

    10
    Fabulous Stay at The Ridge
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Not a thing!

    The two bedroom cottage was excellent. the cottage was very comfortable and clean and was well appointed with everything you would need for a week long stay. The ocean view from the deck was amazing. We had a very enjoyable trouble free stay and would definitely return to The Ridge should we be in Norfolk Island again.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    9.0
    Would definitely book with these hosts again
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 3 nights

    Had to do a little sleuthing to get the keys, as we were already on the island & were only changing location of our accomodations as opposed to arriving on a flight. Thankfully The Ridge have distinctive vehicles & we were able to find the manager at the airport on the day of our planned move.

    Stayed in November 2024

  • Reviewed: 26 October 2024

    10
    The perfect place for a relaxing stay on a beautiful island.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location, design, amenities, very comfortable bed.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Relax, settle in and enjoy.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 10 nights

    Nothing comes to mind!

    The Ridge is a lovely, quiet, clean, relaxing location to chill and enjoy the wonderful view from the balcony. A huge bed with quality linens and a selection of pillows to please any fussy sleeper. The kitchen was great for self-catering and the bathroom was newly renovated for a little added luxury. The grounds are well maintained and an outdoor seating area and BBQ are available for use. Phil and Teneille are super hosts. Teneille met us at the airport, took us to our rental car agent and then walked us to our car. From the airport we followed Phil back to The Ridge, where we were escorted to our accommodation. You couldn't ask for more after a very long day of travel. The room came with internet and a mobile phone which allowed us to book local tours and meals out. We really enjoyed meals at the RSL Club and Rae's Kitchen at the League Club (both only about 4 mins drive from The Ridge). Also if you want Subway but BETTER try Juddway in Burnt Pine, awesome hot rolls. Best coffee go to Prinke Eco Store (opposite the Tourist Information Centre). The Ridge is a gem and the hosts friendly and helpful. We would highly recommend staying here.

    Stayed in October 2024

  • Reviewed: 19 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Minor opportunity for improvement, it would benefit from better lighting around bathroom mirror to make it easier to apply makeup.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    We felt relaxed and at home at The Ridge and would absolutely stay again!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Clean, beautifully designed and organised. Like walking into a little retreat!

    Stayed in September 2024

  • Reviewed: 8 July 2024

    10
    The owners met us at the airport and were so welcoming.
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Amazing views, quiet,lovely decor and everything you need . Even a picnic basket and fresh eggs for first morning breakfast. Owners are so friendly and welcoming.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Having surveyed the island, we concluded the Ridge is a standout, and Teneille is a natural host!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage with Ocean View
    • Stayed 7 nights

    Nothing comes to mind!

    The location was superb, stunning views across the valley then out to the ocean from the front deck. A short drive to Burnt Pine township and airport and not much further to Kingston foreshore. The two-bedroom cottage was simple, stylish and functional, and the beds beautifully made and comfortable. Complete privacy and quiet. It was so nice to be there, we chose to dine in every night.

    Stayed in June 2024

  • Reviewed: 23 May 2024

    9.0
    Very pleasant.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location, views, cleanliness, friendliness, personal touches.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    Friendly greeting at the airport and escorted to the accommodation, check in was fluent and without issue. Phil and Tennille were extremely friendly and helpful. Accommodation was in a peaceful spot yet only two minutes' drive to the town center

    Stayed in April 2024

Showing 1 – 25

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