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Reviews of Hideaway Retreat 3.5 stars

George Hunn Nobbs Road, 2899 Burnt Pine, Norfolk Island

Review score

Based on 36 hotel reviews

7.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    6.7

  • Staff

    8.4

  • Value for money

    7.2

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Showing 1 – 25

  • Reviewed: 6 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    The location was ideal. We could easily walk into the downtown area and to the Botanical Gardens but it was quiet. There were large grounds with in season fruits available to be picked.AT thetime we visited (March), most fruits were not quite ripe, but the cherry guavas were plentiful and delicious

    Stayed in March 2025

  • Reviewed: 23 January 2025

    8.0
    great.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Shower was not working as you would expect but did the job.

    Stayed in January 2025

  • Reviewed: 15 March 2024

    8.0
    Great host, beautiful quiet property in green setting and walking distance to shopping street.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Hot water tap dangerously hot

    no breakfast included, lots of nice cafes to try out and the kitchen had all the tools to make brekkie with products from small supermarket

    Stayed in March 2024

  • Reviewed: 15 December 2023

    7.0
    Peaceful place with friendly owners
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    5min drive from main street. Very quiet. Large rooms and great cooking facilities. Owners very friendly and accommodating.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    It was close to eveything
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    Friendliness of the hosts

    Stayed in December 2023

  • Reviewed: 7 December 2023

    7.0
    Rustic hideaway close to town.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The lounge suite was quite uncomfortable and very low to the ground for us in our senior years. Our internet connection was very hit and miss as we were in unit 1 away from the main house.

    I liked that it was quiet and only a few minutes drive to town. It's rustic and in the process of renovating. The unit is well equipped if you wanted to cook.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Mostly enjoyable. Lovely hosts and secluded accomadation.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There were workmen doing alterations to the property and sometimes it was a little noisy.

    Location was handy to all parts of the Island.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    8.0
    Quiet and restful.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights

    Nothing comes to mind.

    It was a comfortable walk into the CBD. Location was quiet and surrounded by nature. Hosts were friendly and helpful, even meeting us at the airport.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Quiet and relaxing.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Nothing comes to mind.

    It was a lovely quiet location with good views and an easy walk to the town. Accommodation was comfortable and the hosts treated us like family. I would stay there again.

    Stayed in October 2023

  • Reviewed: 4 July 2023

    8.0
    Will go back & stay there as it was a quiet place not far from town centre.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights

    No Tour on offer, limited Wi-Fi - not that I disliked these things it just was what it was. Some facilities needs fixing which the new Owners are getting around too.

    Very happy. New Owners Ruth & Beresford were very friendly & welcoming. They lived above my unit. Grounds were nice, unit very spacious & comfortable. Bit cold to swim or use outside BBQ.

    Stayed in June 2023

  • Reviewed: 14 April 2023

    6.0
    reasonable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    age still 40 years

    location

    Stayed in April 2023

  • Reviewed: 29 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    location was good - close to main centre and shops, and as it said it was like a hideaway. Pleased to have a local phone provided

    Stayed in March 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    meals self catering, town very close

    Stayed in February 2023

  • Reviewed: 2 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    No internet in lower end apartments, living spaces small

    handy location to village, nice & peaceful

    Stayed in January 2023

  • Reviewed: 4 December 2024

    9.0
    Secluded location close to eateries
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Some renovation work ie: pool/tennis court to be completed

    Location, comfort, friendly and helpful hosts

    Stayed in December 2024

  • Reviewed: 18 November 2024

    5.0
    I think there would have been better places to stay.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A bit disappointing as the website pictures do not depict how it actually is. It appears the owners are doing a few renovations and we were not able to use the bbq pool area or the tennis court. It looked like it hadn’t been used for a long time. We had to wipe cobwebs off the outdoor furniture and sweep the verandah clean. Once we opened up the apartment and aired it our stay was quite comfortable. Although the host was very friendly we never saw him for the duration of our stay after we checked in (7 days) and our towels were not changed after 4 days as it said in the guest book.

    The location was great and the surroundings were peaceful.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    9.0
    Beauty of a blessing
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    N/a

    Nice and tucked away from everybody

    Stayed in October 2024

  • Reviewed: 28 January 2024

    1.0
    Look elsewhere
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The property requested pre-payment before arrival, I know why because you would not have stayed here otherwise. Besides the smell of mould, the cockroaches on the walls and floors, the beds you cant lay on.... list goes on, we stayed one night as we arrived late and booked in at another location for the remaining two nights. It would have ruined our holiday otherwise.

    Absolutely nothing

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Very pleasing on all accounts.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The location was excellent and the owners did everything to make our stay comfortable.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    3.0
    I would never recommend
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The hospitality was terrible, before we even arrived, many things had gone wrong and Hideaway blamed it on everyone else, no accountability

    Location

    Stayed in December 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Enjoyed the gardens

    Stayed in October 2023

  • Reviewed: 27 August 2023

    9.0
    A very enjoyable and relaxing trip on Norfolk Island
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    None

    Central location, spacious and well-equipped apartment, friendly new owners

    Stayed in August 2023

  • Reviewed: 20 July 2023

    10
    Beautiful location close to town. Comfortable apartment with everything one could need provided.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Nothing.

    Great location, beautiful outlook, spacious apartment, lovely hosts in a quiet rural setting.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    1.0
    Accomodation from hell
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Booked this site February 2023 & arrived there in May. 1)Distance from Burnt Pine centre was stated as 400 metres. Tripmetre on Hire car read 1 kilometre. 2)Owner turned off Wifi. Accomodation fact sheet gives wifi name/password when used “wifi not connected” 4 ) Dirty shower area. 5) unable to lock sliding door . Lock broken. 6)Flyscreen door fell off hinges when attempts were made to close it. 7) Live cockroaches found in kitchen 8) small insects found at night in bed 9) unable to close windows due to fly screens fitted to inside of window . 10) Very noisy when workmen arrived 7.15 am & 8.15 to start renovations. 11) proprieter wouldn’t take credit card payment stated”I’d have to turn Wifi on”

    Nothing .

    Stayed in May 2023

Showing 1 – 25

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