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Reviews of A-Frame Chalets @ Mokutu 3.5 stars

Stockyard Road, 2899 Burnt Pine, Norfolk Island

#25 of 33 hotels in Burnt Pine

Guests' Choice

Review score

Based on 38 apartment reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 April 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 9 nights
    • Submitted via mobile

    Toilet wasn’t working correctly

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    Comfortable and clean
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 9 nights
    • Submitted via mobile

    The accomodation was clean and comfortable but very dated . Close to everything as we had a car

    Stayed in April 2025

  • Reviewed: 23 December 2024

    9.0
    Great stay - recommended
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 9 nights
    • Submitted via mobile

    Great and friendly service , great pool for families

    Stayed in December 2024

  • Reviewed: 1 December 2024

    7.0
    Great amenities, but the housecleaning side of things was VERY disappointing.
    • Business trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 14 nights
    • Submitted via mobile

    I requested our room to be cleaned twice, even when they advertised that they did the rooms weekly, if you you wanted more frequently then ask. On day 9 of our stay I asked for clean sheets and towels and for our room to be attended to, but to no avail. We left after a 2 week stay and no room clean or any maintenance whatsoever.

    It included laundry, and understood my request for a vehicle. They were great to deal with before our stay.

    Stayed in December 2024

  • Reviewed: 15 November 2024

    8.0
    A great anniversary occasion significantly aided if not saved by a thoughtful, caring proprietor.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights

    Not much

    Adequate

    Stayed in November 2024

  • Reviewed: 7 November 2024

    8.0
    Stayed in a frame, family of 4. Enough space for everyone, pool and nice property.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 7 nights
    • Submitted via mobile

    Quiet, peaceful and very relaxing

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Wonderful hosts, quiet location and well equipped, comfortable Chalet
    • Leisure trip
    • Couple
    • Two-Bedroom Chalet
    • Stayed 7 nights

    We loved our stay at Mokutu. We were greeted at the airport by our host (even though our aircraft was 2 hours late). We picked up our hire car with the assistance of our host (car booked through them) and she immediately took us to the local supermarket so we could pick up supplies for dinner (supermarket was about to close and she didn't want us to go without dinner). She then led us out of town to our Chalet. We were taken through where everything was in the Chalet and also a briefing on local attractions etc. Fundamentals like tea bags, sugar and milk were supplied to get us started. The Chalet was private and a quite location overlooking green paddocks. It was about a 5 minute drive from the main part of town which suited us. The pool was being refurbished while we were there and opened the day after we left but it did not impact on our stay. We loved staying there and would stay again in the future. 10 out of 10 from us to the hosts.

    Stayed in October 2024

  • Reviewed: 4 May 2024

    7.0
    Clean and tidy accommodation but a bit dated, smoke alarm went off when we tried to cook, it was handy having the BBQ th
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 7 nights
    • Submitted via mobile

    There were ants that appeared in the kitchen and bathroom,and a few cockroaches and spiders.

    The accommodation was dated but comfortable, handy having the laundry facilities, staff that we met were friendly.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nearer to town

    Nice and quiet

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    The host family was extremely helpful, Cherie even provided us with essentials for the first evening
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 7 nights

    the mattresses could have been firmer

    Location was just perfect, so quiet

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Great place, recommended
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Good location, nice and quiet and nothing is too far away. Walking distance from winery is a bonus They organised a hire car for me and I was met at the airport to follow back to the accommodation. The place had everything I needed, parking on site, good wifi and the bed was comfortable. Nice pool and garden area, friendly host, would stay again

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    Our wedding guests really enjoyed the accommodation. They arrived as strangers but left good mates. The couple stayed in the master room on lower floor and single guest had their own space upstairs, (3xsingle beds with own unsuit) so all very happy. And the coffee machine is a great addition.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    7.0
    Our guests enjoyed the pool.
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 5 nights

    We booked for our wedding guests, they seemed to be happy with everything. We checked it out and could not really see any issues - coffee machine great additions. The host was fabulous at readjusting our hire care requirements at short notice.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    great choice of accommodation. Comfortable, secluded with great hosts.
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 7 nights

    don't judge this book by its cover. If you're looking for 5* luxury this probably isn't it. First impressions are that it's a bit tired. The longer we stayed the more we enjoyed the space. It's very comfortable and convenient. The two separate bedrooms each with their own bathroom were much appreciated as were the very comfortable beds with many configuration options. The kitchen was functional and the hosts warm and responsive if we wanted extra equipment as we enjoyed eating in most nights. Free Netflix, WiFi and use of the laundry were extra bonuses. We loved the location. It's about a 5 minute drive to Burnt Pine but feels secluded, very quiet and relaxing with an outlook over Norfolk Pines and green foliage to the coastline.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    7.0
    Good value for the price
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Only 1 fan for the 2 bedroom property and some windows had no fly screens so we had lots of mosquitoes in the cottage for very hot humid few days.

    Location was great and it was clean and comfortable.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Needs some TLC. More fans.

    Lovely reception staff, cleaned and tidy.

    Stayed in January 2024

  • Reviewed: 3 November 2023

    9.0
    Perfect tranquillity
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 11 nights
    • Submitted via mobile

    The wifi sometimes wasn't great, but I have found this all over Norfolk Island in general.

    Loved our stay at Mokutu. Communication with Troy prior to our arrival was fantastic. A hire car was easily organised for us, and we were met at the airport and shown back to Mokutu and also received a quick tour of the accommodation and other facilities of the property. We found everything to be very clean and comfortable. The kitchen was small but adequate for cooking; we cooked many breakfasts and dinners. Loved having a proper coffee machine for the slow mornings when we didn't feel like driving into town. Having an on-site salt pool was fantastic for days when the low tide in Emily Bay didn't work for our schedule. There was a laundry available to use was perfect for us as we had a longer stay. Some areas look a bit tired but it's obvious that things are being upgraded over time (we had a new kitchen area in out unit for example). The property is very quiet and peaceful, with great views of sunset. We stayed in an A-frame and found it perfect for our 10 night stay.

    Stayed in November 2023

  • Reviewed: 31 March 2023

    8.0
    My wife and i had a relaxing holiday at this site and were able to visit all the sites of Norfolk Is
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 7 nights

    Perhaps a new BBQ would be good. Old ones were not really useable. Apart from that the place was fine.

    The property was quiet with all you would need for a week's stay. Bed was very comfortable, and bathroom/shower was fine. Pool was OK and only about 5 mins drive to Burnt Pine and restaurants & shops. Troy & Cherie were great with the pick-up and help around the site. Gave good suggestions on what to see.

    Stayed in March 2023

  • Reviewed: 4 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 5 nights

    It is a bit dated, the shower upstairs had water squirting out in all directions and constantly dripped. The beds upstairs were not very comfortable & there were some dirty marks on the pillowcases. We were a family of 3 adults so used the upstairs which I think has been decorated (beds) with children in mind.

    It was a nice location and outlook. The people running it were very friendly & nice.

    Stayed in April 2025

  • Reviewed: 6 December 2024

    5.0
    Nice people to deal with, but the facility itself is in desperate need of a refresh and overhaul.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights

    All the facilities within the complex are very worn/tired or just neglected. This does not enthuse visitors to use them.

    Easy access to the apartment we stayed in and Francis was very nice and welcoming.

    Stayed in December 2024

  • Reviewed: 24 October 2024

    6.0
    Needs time and a little imagination and this could be amazing accommodation.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    We were sure we booked the A-Frame Villas but we were put in budget 2 bedroom accommodation. This was quite old and dated. It needed a real good clean. Swimming pool was having maintenance issues. We weren’t told this when we booked, so couldn’t use it. We paid the same amount per night here as our second lot of accommodation which was far more superior.

    Very quiet and friendly staff. Lovely views. Owner was lovely brought us morning tea most mornings. Wifi was great.

    Stayed in October 2024

  • Reviewed: 22 December 2023

    10
    Highly recommend
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great.

    Staff were great and host Shelly was wonderful. Great location and grounds.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    6.0
    It was very relaxing but some aspects need updating
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 11 nights
    • Submitted via mobile

    It could really do with an update for the price

    The owners and staff were so friendly and helpful. The beds were sooo comfortable 😴

    Stayed in November 2023

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in April 2025

Showing 1 – 25

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