Reviews of A-Frame Chalets @ Mokutu 3.5 stars
Stockyard Road, 2899 Burnt Pine, Norfolk Island

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Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewToilet wasn’t working correctly
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe accomodation was clean and comfortable but very dated . Close to everything as we had a car
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewIt was a nice location and outlook. The people running it were very friendly & nice.
It is a bit dated, the shower upstairs had water squirting out in all directions and constantly dripped. The beds upstairs were not very comfortable & there were some dirty marks on the pillowcases. We were a family of 3 adults so used the upstairs which I think has been decorated (beds) with children in mind.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewGreat and friendly service , great pool for families
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewEasy access to the apartment we stayed in and Francis was very nice and welcoming.
All the facilities within the complex are very worn/tired or just neglected. This does not enthuse visitors to use them.
Reviewed: 1 December 2024 · Stayed in December 2024
Verified reviewIt included laundry, and understood my request for a vehicle. They were great to deal with before our stay.
I requested our room to be cleaned twice, even when they advertised that they did the rooms weekly, if you you wanted more frequently then ask. On day 9 of our stay I asked for clean sheets and towels and for our room to be attended to, but to no avail. We left after a 2 week stay and no room clean or any maintenance whatsoever.
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewAdequate
Not much
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewQuiet, peaceful and very relaxing
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewWe loved our stay at Mokutu. We were greeted at the airport by our host (even though our aircraft was 2 hours late). We picked up our hire car with the assistance of our host (car booked through them) and she immediately took us to the local supermarket so we could pick up supplies for dinner (supermarket was about to close and she didn't want us to go without dinner). She then led us out of town to our Chalet. We were taken through where everything was in the Chalet and also a briefing on local attractions etc. Fundamentals like tea bags, sugar and milk were supplied to get us started. The Chalet was private and a quite location overlooking green paddocks. It was about a 5 minute drive from the main part of town which suited us. The pool was being refurbished while we were there and opened the day after we left but it did not impact on our stay. We loved staying there and would stay again in the future. 10 out of 10 from us to the hosts.
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewVery quiet and friendly staff. Lovely views. Owner was lovely brought us morning tea most mornings. Wifi was great.
We were sure we booked the A-Frame Villas but we were put in budget 2 bedroom accommodation. This was quite old and dated. It needed a real good clean. Swimming pool was having maintenance issues. We weren’t told this when we booked, so couldn’t use it. We paid the same amount per night here as our second lot of accommodation which was far more superior.
Hello Theresa, yes im sorry that this impacted your holiday. You are not the first to have accidentally booked a Suite instead of a Chalet. The Suites are our lowest priced room and your particular Suite is the next to be renovated. The renovation on the pool is now finished and looks amazing and as i mentioned to you we didn't have a lot of control over when the parts would arrive being a remote island. I am sorry again though that you were not informed.
Hello Theresa, yes im sorry that this impacted your holiday. You are not the first to have accidentally booked a Suite instead of a Chalet. The Suites are our lowest priced room and your particular Suite is the next to be renovated. The ren… Show more
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewThe accommodation was dated but comfortable, handy having the laundry facilities, staff that we met were friendly.
There were ants that appeared in the kitchen and bathroom,and a few cockroaches and spiders.
Reviewed: 18 April 2024 · Stayed in March 2024
Verified reviewReviewed: 13 April 2024 · Stayed in April 2024
Verified reviewNice and quiet
Nearer to town
Reviewed: 13 April 2024 · Stayed in March 2024
Verified reviewLocation was just perfect, so quiet
the mattresses could have been firmer
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewGood location, nice and quiet and nothing is too far away. Walking distance from winery is a bonus They organised a hire car for me and I was met at the airport to follow back to the accommodation. The place had everything I needed, parking on site, good wifi and the bed was comfortable. Nice pool and garden area, friendly host, would stay again
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewReviewed: 6 March 2024 · Stayed in February 2024
Verified reviewOur wedding guests really enjoyed the accommodation. They arrived as strangers but left good mates. The couple stayed in the master room on lower floor and single guest had their own space upstairs, (3xsingle beds with own unsuit) so all very happy. And the coffee machine is a great addition.
Reviewed: 6 March 2024 · Stayed in February 2024
Verified reviewWe booked for our wedding guests, they seemed to be happy with everything. We checked it out and could not really see any issues - coffee machine great additions. The host was fabulous at readjusting our hire care requirements at short notice.
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewdon't judge this book by its cover. If you're looking for 5* luxury this probably isn't it. First impressions are that it's a bit tired. The longer we stayed the more we enjoyed the space. It's very comfortable and convenient. The two separate bedrooms each with their own bathroom were much appreciated as were the very comfortable beds with many configuration options. The kitchen was functional and the hosts warm and responsive if we wanted extra equipment as we enjoyed eating in most nights. Free Netflix, WiFi and use of the laundry were extra bonuses. We loved the location. It's about a 5 minute drive to Burnt Pine but feels secluded, very quiet and relaxing with an outlook over Norfolk Pines and green foliage to the coastline.
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewLocation was great and it was clean and comfortable.
Only 1 fan for the 2 bedroom property and some windows had no fly screens so we had lots of mosquitoes in the cottage for very hot humid few days.
Reviewed: 1 January 2024 · Stayed in January 2024
Verified reviewLovely reception staff, cleaned and tidy.
Needs some TLC. More fans.