The WiFi signal was weak in our room (almost unusable), so had to go onto the veranda to access internet and upload photos etc. We were there in winter time, room was a little cool, especially mornings and evenings (had to wear jumpers and jackets in room, note however this seemed to be typical of every building we went into on the island). Bathroom worked well but plumbing fittings seemed a bit worn.

Location was great, room was spacious with lots of storage; bed was big, warm and comfortable, staff very friendly and helpful. Very good for arranging airport transfers, hire car and the like. Good tea/coffee supplies. Ample space for luggage.

Stayed in July 2025

Wifi was a bit sketchy and made contact with the family a bit of a challenge

The Resort was well kept and clean. The staff is friendly and extremely polite. The food exceeded my expectations. Well done. Will definitely return here.

Stayed in May 2025

N/A

N/A

Stayed in February 2025

Nothing

Staff at reception so helpfull. The pool Even other holiday makers were lovely.

Stayed in December 2024

Innerspring beds were not good for my back. Soundproofing in rooms was not good as person in room next door had a constant cough that affected my stay.

Easy access to rooms, parking, reception and town. Staff were helpful.

Stayed in October 2024

We stayed in shoulder season for the first 4 days we were the only persons there. The staff were exceptional , friendly and very helpful.

Stayed in September 2024

Location was great, staff excellent & gave us so much assistance & advice & were obliging with a pool view 😁

Stayed in January 2024

We found the WIFI not very reliable.

Comfortable with layback relaxed atmosphere. Staff were very friendly and helpful.

Stayed in January 2024

The bathroom in the apartment could have been cleaner , and the restaurant was so hot and no atmosphere.. Fans and music would have been nice . But meals were lovely .

The staff were amazing, so friendly..

Stayed in January 2024

All good

Comfortable and clean and good location

Stayed in January 2024

The cleanliness of the room wasn't 100% but was fine overall. Not much else to say really.

Very friendly and helpful staff, they were great to deal with both in reception and in the restaurant. The restaurant served delicious food. The facilities were nice for the star rating of the hotel - nice pool.

Stayed in January 2024

The only complaint I have is the bed was quite uncomfortable.

Lovely property and great staff. The staff bent over backwards and couldn’t be anymore helpful.

Stayed in December 2023

No WiFi. Just remember to get a local simm card from the P&R Store when you arrive on Norfolk.

Absolutely 1st class staff at this hotel. They were more than helpful to us when we had some medical issues, meaning we had to unexpectedly stay longer. Good breakfast, lunch and dinner with a bar. Rooms are adequate. Plenty of parking.

Stayed in November 2023

No fence around pool therefore would not want to bring small children Wi-Fi did not work, was given a ticket and paid, it didn’t work I bought it back, the next code also didn’t work I tried to bring it back but had to be o to a funeral and when I checked out the next day I informed the staff member who seemed to indicate it was my fault because I didn’t return to swap the code even though I said I was at a funeral. I should not have to pay 25+ for Wi-Fi that didn’t work especially when in the internet it says free Wi-Fi. She did not offer me any refund. My recommendation is Do not advertise free Wi-Fi when it is not free. If it doesn’t work please refund your customers without making them feel bad. All other staff were really lovely.

Nice location. Mostly lovely staff. Very clean

Stayed in November 2023

I did like the pool area with the nice lounge chairs

Stayed in June 2023

The breakfast was acceptable given the availability of food on the island. Not too impressed where we turned up for breakfast on one of the mornings and no staff were there. We had to go elsewhere.

Stayed in July 2023

The room was quiet and very spacious

Stayed in June 2023

.

Welcoming and friendly, enjoyed my stay and the island throughly.

Stayed in May 2023

room service too early of a morning

ok

Stayed in April 2023

The buffet breaks

The quiet and peaceful atmosphere

Stayed in April 2023

it was very quiet and under staffed. it felt like it hadn’t fully recovered from the Covid pandemic. it needs an influx of visitors and a lick of paint to bring it back to life.

lovely room overlooking the pool.

Stayed in January 2023

limited restaurant facilities and wifi access

comfortable rooms clean beautiful well kept surroundings.

Stayed in January 2023

Nothing

Every member of staff made you feel like you belonged and nothing was too much trouble for them to ensure your stay was memorable,

Stayed in January 2023

Nothing

Did not have breakfast, however staff were very accommodating, pleasant and could not do enough for you...staff really made this hotel stay so pleasant...would recommend to anyone!!!

Stayed in September 2022