Reviews of Tranquility At Cascade
68 Harpers Road, 2899 Cascade, Norfolk Island

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Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewHouse was well appointed and in a great position. Lovely views and very spacious.
There was a bad smell in the spare room with the single beds. It was a strong ammonia smell.
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewIt felt comfortable and roomy, clean and everything you needed. The main bedroom was terrific in the morning sun. Waking up to discover where the local cows are today
Nothing
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewQuiet, peaceful, spacious & comfortable
nil
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewWe were met at the airport with the hire care (arranged directly with the owner) and taken to the house which is so much better than it looks in the photos!Spacious and spotlessly clean! Oven looked like it had never been used and a well appointed kitchen with enough dishwasher tablets and cleaning products for entire stay. Very comfy beds, pillows, lovely linens and towels, including beach towels, a picnic chiller set and some snorkelling gear! Walking distance to Cockpit falls and the cargo pier!
A can of spray oil in the pantry would be very useful, especially as there is a BBQ. But really it is a fantastic home stay with nothing to fault. I have already looked at rebooking for Christmas but it is already booked!
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewReviewed: 19 May 2023 · Stayed in May 2023
Verified reviewIt was a great location that suited our party of 5 adults. The two lounge rooms suited all our different viewing options. We also got a lot of use of the large kitchen as we did a lot of self catering.The house was only 5 minutes from the heart of town and all the tourist attractions. We had hired 2 cars witch gave us great access to meet all our travel needs.
A few more large saucepans.
Reviewed: 11 April 2023 · Stayed in April 2023
Verified reviewReviewed: 3 December 2022 · Stayed in November 2022
Verified reviewThe location and the space. Lovely house with a nice feel.
The bedroom windows could be cleaner and the key wouldn't lock the back door. There was some basic maintenance needing doing and no where to recycle plastic.
Reviewed: 6 November 2022 · Stayed in November 2022
Verified reviewTranquillity is a great house for a family or group of friends. There is lots of room with two living spaces with TVs, a great outdoor area and BBQ.. the huge main bedroom has ensuite and two other good size bedrooms, plenty of towels, beach towels and linen. It was great to have washing and dishwasher powders etc, games, books and picnic items.