8.5

Reviews of BKT Cribs - Apartments & Suites 4 stars

Plot 90, Off Chris Oyakhilome Cres, Durumi 900104, Abuja, Federal Capital Territory, 900104 Abuja, Nigeria

  • Kevin

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The whole experience was very calm and enjoyable. The rooms are comfortable and unless you put the do not disturb sign out the towels and bedding etc are changed every day. The hotel security are very good too.

    Some times the Western dishes in the restaurant were "unusual" in that they have a Nigerian twist due to the chef not being familiar with that particular dish, the way its cooked "at home", but I found this was the case in other restaurants too.

    Property response:

    Thank you for sharing your pleasant experience with us. We’re glad to know that you found your stay calm, enjoyable, and comfortable, with our team ensuring daily room refresh and our security providing peace of mind. We also appreciate your honest feedback regarding some of the Western dishes. Our chefs do add a local touch at times, and your input helps us work towards maintaining authenticity while still providing variety. We’re delighted you enjoyed your stay overall and look forward to hosting you again soon.

    Thank you for sharing your pleasant experience with us. We’re glad to know that you found your stay calm, enjoyable, and comfortable, with our team ensuring daily room refresh and our security providing peace of mind. We also appreciate yo… Show more

    BKT Cribs - Apartments & Suites
    27 August 2025
  • Lawal

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    From the reception to room service, my overall experience was awesome. Will definitely be my spot whenever I'm around.

    Nothing

    Property response:

    Thank you so much for your wonderful feedback! We’re truly delighted to know that from reception to room service, everything about your stay was awesome. It means a lot to us that you consider our property your spot whenever you’re in town. We can’t wait to welcome you back again soon!

    Thank you so much for your wonderful feedback! We’re truly delighted to know that from reception to room service, everything about your stay was awesome. It means a lot to us that you consider our property your spot whenever you’re in town.… Show more

    BKT Cribs - Apartments & Suites
    27 August 2025
  • Celia

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The property is elegant, spacious, and extremely clean.

    I appreciate the opportunity to provide feedback to enhance the quality of your services. During my recent stay, I noticed a few areas that could benefit from attention. Firstly, the doors to the bedroom (D301) and the bathroom require some adjustments. While I commend the repair work done on the bedroom door, the bathroom door remains quite noisy, producing an unsettling creaking sound when opened or closed, which can be pretty disruptive. Additionally, the air conditioner in the living room is not functioning. It would leak a lot of water, making it unsafe for anyone not paying attention to where they are walking. I also found the mattress to be less than satisfactory. It appears outdated and is constructed from materials that lack support and comfort, which made it difficult to rest well during my stay. Finally, I was disappointed with the breakfast buffet. During my visit, several items were not fully stocked, which diminished the overall dining experience. Enhancing these aspects could significantly improve guest satisfaction. Thank you for your consideration.

    Property response:

    Thank you very much for taking the time to share your experience with us in such detail. We are delighted to hear that you enjoyed our secure location, appreciated the attentiveness of our staff, the elegance and cleanliness of the property, as well as your meals at our restaurant. We also sincerely appreciate your constructive feedback. Please accept our apologies for the inconveniences you experienced. We take note of the issues you mentioned the creaking bathroom door, the air conditioner in the living room, and the mattress and assure you that our maintenance and housekeeping teams have already been informed to address these areas promptly to ensure no other guest has the same experience. We regret that the breakfast buffet did not meet your expectations during your stay. We are reinforcing with our restaurant team the importance of keeping every item fully stocked to provide the best dining experience possible. Your insights are extremely valuable to us, and we are committed to using them to enhance the quality of our services. We truly appreciate your loyalty and look forward to welcoming you back soon, with the improvements you have suggested already in place.

    Thank you very much for taking the time to share your experience with us in such detail. We are delighted to hear that you enjoyed our secure location, appreciated the attentiveness of our staff, the elegance and cleanliness of the property… Show more

    BKT Cribs - Apartments & Suites
    27 August 2025
  • See the hotel
  • Ahmed

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    A lot of noise coming from the back of the building around the kitchen and car park presumably by drivers chatting noisily or kitchen staff . 2. Lots of mosquitoes and fleas in my room although it was addressed after my complaint .3 the kitchenette should have at least 3 cooking utensils instead of only one small pot. Generally the place still remains one of the best of its kind in Abuja, these are the areas for improvement.

    Property response:

    Thank you for taking the time to share such a detailed review of your stay with us. We’re delighted to know that you still consider our property one of the best of its kind in Abuja, this truly means a lot to us. We sincerely apologize for the noise disturbance you experienced around the kitchen, car park area, and we’ll ensure better monitoring to maintain the peaceful environment our guests deserve. We’re also glad our team promptly addressed the mosquito concern, and we’ll continue to reinforce fumigation and preventive measures. Regarding the kitchenette, we appreciate your feedback. Please note that we do have all the necessary utensils in stock for guest use, and we would have been more than happy to provide you with any additional items you needed if it had been brought to our attention during your stay. Guest satisfaction is always our priority. Thank you once again for your constructive feedback. We truly value it as it helps us improve. We look forward to welcoming you again and giving you an even better experience on your next stay.

    Thank you for taking the time to share such a detailed review of your stay with us. We’re delighted to know that you still consider our property one of the best of its kind in Abuja, this truly means a lot to us. We sincerely apologize for… Show more

    BKT Cribs - Apartments & Suites
    30 August 2025
  • 7.0 Good
    Ahmed

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Ijeoma

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    We’re so glad to hear you had a wonderful stay with us! 🌟 Your kind words mean a lot to our entire team. We look forward to welcoming you back for another pleasant experience soon.

    BKT Cribs - Apartments & Suites
    27 August 2025
  • See the hotel
  • Ifeanyi

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The quietness was lovely

    There is no restaurant or where to have lunch/ dinner In the near to the apartment. Taking a taxi is the only Option to find a place to eat.

    Property response:

    Thank you for your kind words and for appreciating the quietness and comfort of our property. We’re delighted you enjoyed your stay and would consider coming again or recommending us. We understand your concern about dining options. Kindly note that we do have an in-house restaurant where meals are freshly prepared, in fact, the breakfast you enjoyed during your stay was from our restaurant. Beyond that, based on our conversations with you, we also shared nearby options where you can get specially prepared meals to suit your preference. We truly value your feedback and look forward to welcoming you back soon.

    Thank you for your kind words and for appreciating the quietness and comfort of our property. We’re delighted you enjoyed your stay and would consider coming again or recommending us. We understand your concern about dining options. Kindly… Show more

    BKT Cribs - Apartments & Suites
    27 August 2025
  • Ian

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Good space and kitchenette

    Bathrooms would require special cleaning

    Property response:

    Thank you for taking the time to share your experience with us. We’re delighted that you found our apartment spacious, well-equipped, and welcoming for both short and long stays. We sincerely appreciate your feedback regarding the bathrooms. Please be assured that a thorough deep cleaning has already been carried out to ensure they meet the highest standard of cleanliness for all our guests. We look forward to welcoming you back soon for an even better experience.

    Thank you for taking the time to share your experience with us. We’re delighted that you found our apartment spacious, well-equipped, and welcoming for both short and long stays. We sincerely appreciate your feedback regarding the bathroom… Show more

    BKT Cribs - Apartments & Suites
    27 August 2025
  • Cheick

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Jamil

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Umesh

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Cleaning Environment Feel Positive to stay and pleasant

    Property response:

    We’re so happy to know you felt positive about your stay and enjoyed our clean and pleasant environment. Your recommendation to your family and friends means a lot to us, it’s the best compliment we could receive. We look forward to welcoming you and your loved ones again soon.

    We’re so happy to know you felt positive about your stay and enjoyed our clean and pleasant environment. Your recommendation to your family and friends means a lot to us, it’s the best compliment we could receive. We look forward to welcom… Show more

    BKT Cribs - Apartments & Suites
    9 August 2025
  • Ian

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Has a kitchenette with the basic utensils

    That you access the rooms from the rear of the property.

    Property response:

    Thank you for taking the time to share your feedback. We’re glad to know you enjoyed your stay and appreciated the kitchenette with basic utensils provided for your convenience. We understand your observation about accessing the rooms from the rear of the property, this design is intentional to ensure guest privacy, reduced noise, and easier parking access. We appreciate your patronage and look forward to hosting you again soon.

    Thank you for taking the time to share your feedback. We’re glad to know you enjoyed your stay and appreciated the kitchenette with basic utensils provided for your convenience. We understand your observation about accessing the rooms from… Show more

    BKT Cribs - Apartments & Suites
    9 August 2025
  • See the hotel
  • Sheriff

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
  • Juliet

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Value for money it was home away from home

    There was no washing machime

    Property response:

    Thank you sincerely for sharing your experience with us. We’re delighted to know that you found our staff friendly and helpful, and that the location suited your needs perfectly. It’s heartwarming to hear that you felt it was “home away from home” that’s exactly the experience we strive to create for all our guests. We do acknowledge your comment regarding the absence of a washing machine. While not all our units are equipped with one, we do offer laundry services on-site to support our guests' needs. We’ll also take your feedback into consideration as we continue improving our facilities. We truly appreciate your patronage and look forward to welcoming you back for another pleasant stay.

    Thank you sincerely for sharing your experience with us. We’re delighted to know that you found our staff friendly and helpful, and that the location suited your needs perfectly. It’s heartwarming to hear that you felt it was “home away fro… Show more

    BKT Cribs - Apartments & Suites
    2 August 2025
  • Daniel

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Polite and friendly staff. Gift in reception has a calm personality even if you are angry it rubs off on you.

    Nothing really.

    Property response:

    Thank you so much for your kind words and for highlighting the polite and friendly nature of our staff. We're especially pleased to hear that Gift at the reception made a positive impact on your experience her calm and welcoming personality truly embodies the spirit of our service, and we’ll be sure to pass along your lovely compliment to her. It means a lot to us that nothing fell short of your expectations, and we’re glad we could make your stay enjoyable. We look forward to hosting you again soon!

    Thank you so much for your kind words and for highlighting the polite and friendly nature of our staff. We're especially pleased to hear that Gift at the reception made a positive impact on your experience her calm and welcoming person… Show more

    BKT Cribs - Apartments & Suites
    2 August 2025
  • See the hotel
  • Suleiman

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Kenneth

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Ahmed

    Reviewed: 23 July 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Ahmed

    Reviewed: 23 July 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Mark

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Faith

    Reviewed: 13 July 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Adenekan

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    I liked the room size. The staff were very helpful and respectful. They have good communication skills. The ladies and the guy at the reception were wonderful. The food in the restaurant was tasty though pricey.

    The restaurant prices were kinda high

    Property response:

    Thank you so much for taking the time to share your experience with us. We're truly pleased to hear that you enjoyed the spaciousness of your room and that our staff left a positive impression with their helpfulness, respectfulness, and strong communication skills. Your kind words about the ladies and the gentleman at the reception are deeply appreciated and have been shared with the team. We’re also glad to know you found the meals at our restaurant tasty, though we acknowledge your feedback regarding the pricing. Please rest assured that our menu pricing reflects the quality, portion size, and the rising cost of ingredients, but we’re always reviewing our offerings to ensure the best value for our guests. Thank you once again for choosing us. We look forward to welcoming you back for another enjoyable stay.

    Thank you so much for taking the time to share your experience with us. We're truly pleased to hear that you enjoyed the spaciousness of your room and that our staff left a positive impression with their helpfulness, respectfulness, and… Show more

    BKT Cribs - Apartments & Suites
    29 July 2025
  • Anonymous

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    It is a cool place to be in.

  • Desmond

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Kristine

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    This is my second time in BKT and I had a very pleasant stay last year but this year, the customer service declined although we still got the same unit, but it was cleaner last year. I just like that the location is just right from where we needed to go.I like that they have the option to pay using international card.

    The shower didn’t function well, the cleaner was aware and reported but nothing happened. The plate for the microwave was bigger than what it was so every time we needed to use it it has a weird sound that scared us that it might explode or something. There was no water in the pool for the entire 3 days of our stay there. This is a couple check-in so they should at least have breakfast for 2. If their rate is based on the number of pax checking in.

    Property response:

    Thank you for staying with us again and for sharing your honest and detailed feedback. We're truly sorry to hear that your recent experience did not live up to the pleasant stay you had last year, and we sincerely apologize for the inconveniences you encountered. We’re glad you still found our location convenient and appreciated the option to pay with an international card. However, we take your concerns seriously, especially regarding the decline in cleanliness, delayed maintenance response, and pool availability, which was due to a brief maintenance schedule for guest safety. These matters have been escalated for immediate review and correction. We also understand your concern about the microwave plate and will ensure such appliances are thoroughly inspected moving forward to prevent any discomfort or confusion. Regarding the breakfast arrangement, please kindly note that your room package includes a complimentary breakfast for one guest, which was the same during your previous stay. This is our standard policy, and we believe it was communicated at check-in and during your last visit. However, should you require an additional breakfast, we’re more than happy to provide it at an affordable rate upon request. We truly value your continued patronage and appreciate your feedback, as it helps us grow and improve. We hope to have the opportunity to welcome you back for a much better and more seamless stay.

    Thank you for staying with us again and for sharing your honest and detailed feedback. We're truly sorry to hear that your recent experience did not live up to the pleasant stay you had last year, and we sincerely apologize for the inco… Show more

    BKT Cribs - Apartments & Suites
    4 July 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...