Reviews of Citiheight Hotel 4 stars
Sheraton Link Road 6, Ikeja, Ikeja, Nigeria
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewWe did not have breakfast due to the high price and I'm sure some pple would afford it easy. The staff's were very supportive and professional The hotel location was sport on
Our room window was covered with air-conditioning unit and we couldn't see the out side from the window The shower room needs attention and the WC was warbling a bit when you seat on it The room needs a revamp
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNothing
Front desk staff were rude
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewNothing here to like, except the proximity to the airport.
Would give them a zero star! - Rude staff - Dirty room with stains on bedsheet/pillow case - Cunning behavior: they want cash at the hotel, just to boycott charging the card on booking.com (they said the person who charges the card for the reservation is not around, even after calling them before arrival and telling them time of arrival). - Very unprofessional - Cheats: they said breakfast was included for one person, however, on my family's arrival, the receptionist said no breakfast at all. - The room looks nothing like the pictures
Dear Hassan, Thank you very much for your feedback. I must say straight away that I am very sorry for the experience you had at our hotel. I am investigating the complaints, and please be rest assured that appropriate corrective action will be taken immediately. However, please note that your reservation does not come with breakfast; the one breakfast given to you was a complimentary one. Kind regards, Olabanji Ibitoye, CITIHEIGHT HOTEL
Dear Hassan, Thank you very much for your feedback. I must say straight away that I am very sorry for the experience you had at our hotel. I am investigating the complaints, and please be rest assured that appropriate corrective action will… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThere was a smell in the place in parts there was the smell of tobacco. The toilet was stained and had a bad smell that stayed . At the entrance of the hotel had a number of stairs people with mobility issues will struggle. The decoration at the reception wasn’t a pretty sight
Dear Efemuai, Thank you very much for your feedback. The points made are well noted regarding the smell of tobacco, toilet stains and smelly bedsheets. Be rest assured that corrective measures are now being implemented based on the feedback we received from you; however, we have an elevator from the ground floor to avoid mobility issues. For: CITIHEIGHT HOTEL LTD Olabanji Ibitoye
Dear Efemuai, Thank you very much for your feedback. The points made are well noted regarding the smell of tobacco, toilet stains and smelly bedsheets. Be rest assured that corrective measures are now being implemented based on the feedback… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe staff, everybody was exceptional. So kind, attentive, charming, funny, well dressed, well mannered, hygiene on point.
The only thing I didn't like was that the breakfast time wasn't made explicitly clear for weekdays and weekend, so we didn't get to eat breakfast on the weekday.
Dear Eniye, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. However, our breakfast time (Monday to Friday – 6.30 am to 9 am) (Saturday and Sunday – 6.30 am to 9.30 am) We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ibitoye
Dear Eniye, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. However, our breakfast time (Monday to Friday – 6.30 am to 9 am) (Saturday and Sund… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe staff, food and the rooms.
My room was facing the road not good for a light sleeper.
Dear Hauwa, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ibitoye
Dear Hauwa, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ibi… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe room was well kept
Nothing much
Dear Hanrietta, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ibitoye
Dear Hanrietta, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLocation of the property
Gym house
Dear Isreal, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ibitoye
Dear Isreal, Thank you very much for taking the time to share your experience at our hotel. We do our utmost to ensure that our guests have a memorable time. We look forward to seeing you soon. Kind regards, For CITIHEIGHT HOTEL Olabanji Ib… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in March 2025
Verified reviewBreakfast
Bed and sheets not clean
Dear Rose, Thank you very much for your feedback. The points made are well noted regarding the bedsheet, be rest assured that corrective measures are now being implemented based on the feedback we received from you. For: CITIHEIGHT HOTEL LTD Olabanji Ibitoye
Dear Rose, Thank you very much for your feedback. The points made are well noted regarding the bedsheet, be rest assured that corrective measures are now being implemented based on the feedback we received from you. For: CITIHEIGHT HOTEL LT… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified review