Reviews of Firenze Apartments Lekki

Absolutely nothing cause the amount of rubbish we went through was rubbish. I even tried writing a long story of how this was a complete nightmare but trying to do that by some power the app glitched on me and couldn't submit it I'm dead. Long story short, unprofessionalism, negligence, no protocol for nothing followed by false accusations, trying to charge us and we were kept there longer than we planning even after they horrible service and reminders on when we should leave... Looking for ways to get an upsell yet their service sucks. Complete rubbish...STAY AWAY...they aren't worth it and I should say the full story like I did last time but really they aren't worth it. I'm leaving this here so some fortunate people read this and avoid this place. Me that I've been in horrible hotels in Ondo and I still didn't leave a review out of love for business and hustle...horrible oh...it's these ones I said no wahala to them failing to fix or replace a TV that they accused us of physically damaging then going ahead to keep us there with another accusation of us tearing up a towel....it was crazy man...if I didn't go check what this people were trying to do...Omo I caught them spreading a partially torn towel that I saw oh and went meh it's aii...long as it cleans it's good stuff...hustle... Small mistake I mean I paid for this shit...why wouldn't I check what I got and make sure it's what I got or at least I didn't lose my money with their non refundable...I'll charge your ass if you breathe more than 200 times movement. Trying to be civilised and I'm catching this one laying a torn dirty towel on the floor and accusing us of tearing up a towel and it being stained with something my baby sis can clean up. Asked them if they didn't know what stains can be removed with a washing machine... professionals oh... Then when they started fidgeting they said the towel wasn't torn and I that recorded.

Alot

I love everything,

The internet is awful

Facilities were OK. 24-7 power supply, Rooms were good, all ensuite. Beds were very comfortable. Ample parking space, location is good, felt safe and secure, SPAR market is close by. On-ground staff were very responsive. The cleaners were excellent. DSTV was a bonus

No aircondition in the kitchen, and no privacy in the kitchen, we' re always exposed there because no window blinds. When we arrived, many things in the apartment were broken, all doorlocks were broken, cotton fittings were broken, kitchen cabinets were not closing. Although they promptly fixed the issues by the next day, they should prepare for their guests before arrival. Internet was on and off. Washing machine available, no dryer or even a clothes hanger, have to spread your clothes on the cable outside. They were not flexible with check-in, wanted to charge me for early check-in of about 2 hours

Maintenance needs to be better.

Easy to find and comfortable , property manager is amazing .staffs on ground and very friendly

The location was easy to find. Air-conditioning was good.

We had turned on the fridge, and the smell that exuded the entire house was disgusting. For the 4 days we were there, that smell just didn't leave. The rainfall shower head kept coming out of socket and falling on my head. The water was brown half the time. The kitchen sink also had a bad odor, and there were cockroches everywhere. The people staying in the opposite apartment could see into the bathroom. We had to use a towel to cover the window.

Location was good. The apartment was clean

Amenities were not great. Having 3 towels for a group of 6 was appalling. Although on request 3 more towels were supplied. None of the doors closes property. No light in one of the bedrooms. Although fixed the next day. These are basic checks that would have been done before guest arrival.

24/7 electricity, the apartment is so neat. I didn’t get a bite from mosquitoes at all

The fact that I can’t login my own Netflix and prime video. That asides, everything other thing was good

The property appeared exactly what I had envisaged and located in a very serene and secure estate.

TV and standing fan not in bedrooms.

It's quiet, the compound is neat. Well secured compound. The ground staff are there to attend to your needs should you need one.

The kitchen tap isn't firm fixed. The bathroom shower leaks out after the shower. (Little)

Great, functional, clean, nice location

The location of the property was okay as it was located on the Island.

Unfortunately, there were things in the accommodation that was not rectified quickly enough. The management running the property did take their time in arranging things to be completely done. They also withheld my receipt after paying which I find bizarre. I never received this up till date even though this was requested several times during our stay and after.

The staff were wonderful

Facilities need improvement. No blender or bowls to use in the kitchen. Mosquitoes were there as well.

We were met at the gate and shown the property to make sure everything was in order- and it was. The place was clean, comfortable and very spacious, it felt homely. The staff were really helpful. A few missing items were quickly provided upon request. Very good value for money and would highly recommend.

Nothing