Reviews of Ivy Hotel Awolowo 4 stars
131 Obafemi Awolowo Wy, 100271 Ikeja, Nigeria
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThere is no hot water in the bath room. No pressure on the shower and tap. Water running very slow bucket used to gather water for bath this is very bad. No intercall telephone in the room have to work all this distance to reception for complains and request.
The condition of bath room no hot water no pressure on running valves
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNothing really this time around, my toilet was bad for two nights nothing was done about it, the wifi never worked...left early and my guest never got her breakfast despite so many calls..very bad experience
Nothing really this time around, my toilet was bad for two nights nothing was done about it, the wifi never worked...left early and my guest never got her breakfast despite so many calls..very bad experience
Dear Ozoya, Thank you for sharing your feedback with us. We are very sorry to hear about the challenges you faced during your stay. Your experience with the toilet, Wi-Fi and breakfast service does not reflect the standards we strive for. Please know that we are taking your feedback seriously and working with our team to improve immediately. We value your patronage and would love the chance to host you again for a much better experience. Best Regards, Ivy Hotel Management
Dear Ozoya, Thank you for sharing your feedback with us. We are very sorry to hear about the challenges you faced during your stay. Your experience with the toilet, Wi-Fi and breakfast service does not reflect the standards we strive for. P… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNot good enough
The hotel facility need to be in a good state expected of IVY HOTEL
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the condition of the facilities and any inconvenience this may have caused during your stay. Please be assured that your comments have been forwarded to the appropriate departments for urgent attention and improvement. We hope to have the opportunity to welcome you again and provide you with a much better and more comfortable stay. Best regards, Ivy Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the condition of the facilities and any inconvenience this may have caused during your stay. Please be assured that your comments have been … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewRoom was so bad ! Nothing was working, bed was broken too. Phone in the room was offline. Room was not clean too. So bad
Everything
Dear Osamudiamen, Thank you for sharing your feedback. We sincerely apologise for the experience you described during your stay. This is certainly not the standard we aim to provide. We are very sorry to hear about the room condition, cleanliness, and facilities. Please rest assured that we are addressing these concerns with our maintenance and housekeeping teams to prevent a recurrence. Your comments are extremely valuable to us as we work to improve our services. And hope you will give us another chance in the future to provide you with a much better experience. Warm regards, Ivy Hotel Management
Dear Osamudiamen, Thank you for sharing your feedback. We sincerely apologise for the experience you described during your stay. This is certainly not the standard we aim to provide. We are very sorry to hear about the room condition, clean… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI reserve my comment
Old facilities, the bathroom, etc
Dear Campbell, Thank you for your feedback. We are sorry to hear that some of our facilities did not meet your expectations. Your comments are important to us, and we are currently reviewing areas that need improvement, including the bathroom. We truly appreciate your stay with us and hope to have the opportunity to serve you better in the future. Warm regards, Ivy Hotel management
Dear Campbell, Thank you for your feedback. We are sorry to hear that some of our facilities did not meet your expectations. Your comments are important to us, and we are currently reviewing areas that need improvement, including the bathro… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewExceptional customer service!
Dear Valued Guest, Thank you so much for your kind feedback and perfect rating. We are especially glad to know that our customer service made a positive difference during your stay. It's always our goal to ensure every guest feels welcomed, valued and well taken care of, so it truly means a lot to hear that you had an exceptional experience with us. We appreciate your trust and look forward to welcoming you again soon. Warm regards, Ivy Hotel Management
Dear Valued Guest, Thank you so much for your kind feedback and perfect rating. We are especially glad to know that our customer service made a positive difference during your stay. It's always our goal to ensure every guest feels welco… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe staff were nice and well behaved.
The hotel pictures are different from what's online. The bathroom tap was not working well. It was a struggle to get. Bucket of water to habe my bath They had lots of mosquitos in the room. The door did not lock very well. This hotel doesn't meet the value it presents on booking.com
Dear Peter, Thank you for taking the time to leave your review. We are truly sorry to hear that your experience did not meet your expectations. While we are glad to hear that our staff treated you well, we sincerely apologise for the discomfort you experienced regarding the bathroom tap and the misleading impression from our online pictures. Your feedback is very important to us, and we take these concerns seriously. Please rest assured that we are currently reviewing these issues with our maintenance and housekeeping teams to prevent a repeat of such situations. We are also updating our online content to reflect a more accurate view of our facilities. Your experience is important to us, and we'll continue working hard to improve so we can serve you and all our guests better in the future. We hope to have the opportunity to host you again for a much more pleasant experience. Best regards, Ivy Hotel Management
Dear Peter, Thank you for taking the time to leave your review. We are truly sorry to hear that your experience did not meet your expectations. While we are glad to hear that our staff treated you well, we sincerely apologise for the discom… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewNothing
Everything about the place
Reviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staffs were really nice
It's not really conducive Nd the toilet is not in good shape
Dear Gift, Thank you for your feedback. We are pleased to hear that you had a good experience with our staff, your kind words mean a lot to us. We are truly sorry that you found the environment not very conducive and had concerns about the toilet condition. Please be assured that we take such issues seriously, and your comments have been shared with the relevant departments for immediate improvement. We appreciate you bringing this to our attention and hope to make your next visit more comfortable Warm regards, Ivy Hotel Management
Dear Gift, Thank you for your feedback. We are pleased to hear that you had a good experience with our staff, your kind words mean a lot to us. We are truly sorry that you found the environment not very conducive and had concerns about the … Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewGreat
Ac
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewI actually got the room for an office guest and he said, "When I was waiting for the drink I ordered at the bar o. A lady was listening to music, I was in the other corner o and she saw me, na so she grab her breast and shake am... This hotel deserve better."
I do not like the lack of fridge or intercom in the room. My client was lodged in 301
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the meal and that your guest had a generally pleasant stay. We sincerely apologize for the inconvenience you experienced regarding the absence of a fridge and intercom in the room. Your comments have been noted and shared with our management team as we continually strive to improve our facilities and guest experience. We are also deeply concerned about the incident you described at the bar. please be assured that we take matters like this very seriously, as we aim to maintain a respectful and comfortable environment for all our guests. We will review this situation internally and take appropriate measures to ensure it does not happen again. We truly value your input and hope to have another opportunity to provide you with an even better experience in the future Warm regards, Ivy Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the meal and that your guest had a generally pleasant stay. We sincerely apologize for the inconvenience you experience… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified review