7.5

Reviews of J Gibson suite

34 Oyibo Adjarho Street, Lekki Phase1 Lagos Nigeria, Lekki, Nigeria

  • Rotimi

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review
  • Dongjap

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review

    The staff were very helpful and friendly.

    The bathrooms were a let down and should be renovated. The bath had a crack and was taped up. Water was constantly leaking after a shower.

    Property response:

    thanks for your review. we promised to work on the area u had challenges with.

    J Gibson suite
    23 August 2024
  • 7.0 Good
    Matthias

    Reviewed: 7 July 2024 · Stayed in July 2024

    Verified review
  • See the property
  • Mr

    Reviewed: 28 June 2024 · Stayed in June 2024

    Verified review
  • Josbert

    Reviewed: 16 May 2023 · Stayed in May 2023

    Verified review

    Very peaceful and homely. Had peace and quiet.

    Meals were higher than normal.

    Property response:

    Thank you so much for staying with us 🙏🏻 We totally appreciate your patronage. Customers like you are our motivation💪 We are looking forward to hosting you again. Have a safe journey back to base Sir 🙏🏿 Kind regards Chioma

    J Gibson suite
    16 May 2023
  • Krystal

    Reviewed: 8 May 2023 · Stayed in May 2023

    Verified review
  • See the property
  • Jennifer

    Reviewed: 15 April 2023 · Stayed in April 2023

    Verified review

    The whole point of me coming to this hotel was a bad thought I got to the hotel past 11pm with my reservation details,then got told that they have no space and the only one available I had to pay more for it ,did I tell them not to block their rooms available on booking.com,I had to pay more,getting to the room no towels I asked for one they said it was not available I took my shower without having a towel,all this was even embarrassing because I had a guest with me.Then the next day I called to ask if I could request for a late checkout it took like 2 hrs before a feedback could come from the receptionist saying I should call the manager he gave me a number,then I called and informed her although I met her last night also when I came in she said I can’t do a late checkout but if I wanted to I have to pay the full rate I told her I was leaving by 5pm why would I pay the full rate,then she started raising her voice at me saying this is why she hated doing good things for people that was it because she allows me check in in the first place ,this is my money I paid you guys and had to even pay more and she was speaking to me in this manner I hanged up because I was already really angry,it’s not my first time staying at a hotel then I decided to checkout but due to the delay on getting response from the receptionist if I could do a late check out until he gave me the manager number.By 12 I was not ready I asked if could get like 15mins more to dress up the male receptionist said no and decided to come upstairs and knocked I asked who was at the door he said the receptionist then I opened and he said he would be standing there while I dress he came along with a cleaner,I was really so mad at this point saying you would be there while I dress up so I could leave I had to take my clothing to the bathroom and dress up and left. This is the worst place ever anyone should spend their money.Bad management !!!

    Property response:

    Dear Jenifer, thanks for your review, but your story is very in accurate. A quick narration of what happened The guest arrived around midnight, the room she booked was sold out already. The room she booked was standard room NGN 28,000. We gave her our NGN 50.000 room for NGN 30,000. She only paid NGN2k or $2 extra. You can’t just make an unpaid booking with no credit card attached and choose to show up by midnight plus no phone call to notify hotel that you will come after midnight. In the morning, You wanted to extend till 5pm and was asked to pay the fee which you refused. After checkout time, you were calling several to checkout but you didn’t answer the call, next you want to start hosting new visitors when you should be checking out.

    Dear Jenifer, thanks for your review, but your story is very in accurate. A quick narration of what happened The guest arrived around midnight, the room she booked was sold out already. The room she booked was standard room NGN 28,000. We … Show more

    J Gibson suite
    19 April 2023
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