Reviews of Lake Greenfield Hotel and Towers 5 stars
Celina Ayom Crescent, 900108 Abuja, Nigeria
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewNo words to describe😡. I booked for 4 rooms for 6 nights and booking confirmation obtained duly. when arrived at the hotel premises I was told that there was no room available. We were taken in another worse hotel (don’t have words) I’m still shocked by what I have seen. Two days later one of the hotel staff has disclosed that the rooms were booked by VIPs at the last minutes and they were brought by the hotel Boss. For any traveler who would wish to book it…advised to look for other options and they are many nice hotels in Abuja unless if it’s the only option remaining
Dear Ngendakumana, We apologize sincerely for the disappointing experience you had at our hotel. We take situations like this very seriously and are truly sorry for the inconvenience caused. Thank you for your feedback. Best regards, Maryann Ezeuko, Reservations, Lake Greenfield Hotel and Towers
Dear Ngendakumana, We apologize sincerely for the disappointing experience you had at our hotel. We take situations like this very seriously and are truly sorry for the inconvenience caused. Thank you for your feedback. Best regards, Maryan… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewIt is located in a quiet area conducive for a home away from home stay. The rooms are quite spacious.
1. Breakfast options were limited 2. The property does not serve alcohol, even on the 6th floor swimming pool area, which is not clear at the time of booking. Consequently, it was abit boring. 3. Abit far from the main central business district if you are looking to do business in town. 4) Little or non existent hotel amenities. 5) Advertised the room as having lake view and city view but I didn’t have a view of the lake. 6) Very limited hotel menu for lunch or dinner.
Dear Mugeni, Thank you for your feedback. We are sincerely sorry to hear your recent stay did not meet expectations, particularly regarding the limited meal options, and not getting a lake view room. We are addressing these concerns immediately. Please accept our apologies. Warm regard, Maryann, Reservations, Lake Greenfield Hotel and Towers
Dear Mugeni, Thank you for your feedback. We are sincerely sorry to hear your recent stay did not meet expectations, particularly regarding the limited meal options, and not getting a lake view room. We are addressing these concerns immed… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewAmbience. Professionalism displayed by all the staffs, from the Security, the receptionist and everyone i met. Super clean finishing and 5 star experience
The floor drain in the shower cubicle retains water and the bathroom door. Every other finishing is top class
Dear Umar, It is fantastic to know you had such a positive experience. Thank you for taking the time to share your feedback. Regarding the drainage in the shower, we have immediately addressed this with our maintenance team and are taking steps to prevent similar issues from occurring in the future. Best regards, Maryann, Reservations, Lake Greenfield Hotel and Towers
Dear Umar, It is fantastic to know you had such a positive experience. Thank you for taking the time to share your feedback. Regarding the drainage in the shower, we have immediately addressed this with our maintenance team and are taking … Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewExceptional stay defined by seamless service and comfort. From the moment of booking, the reservationist set a prompt and efficient response to my booking and request. Mornings were a delight with a memorable breakfast buffet offering a fantastic start to the day. The room itself was a haven of comfort with luxurious beddings. Lake Greenfield Hotel truly excels in providing a smooth, comfortable and enjoyable experience, making it a highly recommended choice.
Nothing at all
Thank you so much for your wonderful review! We're thrilled you enjoyed your stay with us at Lake Greenfield Hotel and that you loved everything. We hope to welcome you back again soon! Best regards, Onyeji Stveenson, Front Office Manager, Lake Greenfield Hotel & Towers.
Thank you so much for your wonderful review! We're thrilled you enjoyed your stay with us at Lake Greenfield Hotel and that you loved everything. We hope to welcome you back again soon! Best regards, Onyeji Stveenson, Front Office Man… Show more