Reviews of Lakowe Lakes Hotel, Golf and Country Estate by NEWMARK

Dear Bee, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the rooms and surroundings. However, we sincerely regret the inconvenience you experienced with the WiFi connection. A stable internet connection is an important part of our guest experience, and we understand how frustrating disruptions can be. Please be assured that our technical team is currently reviewing the system to identify and resolve the issue. We are also exploring service upgrades to ensure a more seamless and reliable connection for all our guests moving forward. We appreciate your patience and hope to welcome you back for a much-improved stay soon. Warm regards, Team Lakowe Lakes

Dear Bee, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the rooms and surroundings. However, we sincerely regret the inconvenience you experienced with the WiFi connection. A stable internet … Show more

Dear Margaret, Thank you for taking the time to share your feedback with us. We are pleased to know you appreciated the pleasant surroundings, our team’s service, and the comfort of the bedding. However, we are truly sorry to hear that aspects of your experience did not meet expectations. Please accept our sincerest apologies for the condition of the showers and sofas, as well as the shortfall in linen supply. Cleanliness and comfort are top priorities for us, and your comments highlight areas where we clearly fell short. We take your feedback seriously and have already escalated these concerns to our maintenance and housekeeping teams for immediate attention. We understand your sentiments around value for money and assure you that we are working diligently to ensure our standards consistently reflect the quality our guests deserve. Thank you once again for your candid feedback — it is vital in helping us improve. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Team Lakowe Lakes

Dear Margaret, Thank you for taking the time to share your feedback with us. We are pleased to know you appreciated the pleasant surroundings, our team’s service, and the comfort of the bedding. However, we are truly sorry to hear that as… Show more

Dear Santiago, Thank you for your feedback and for choosing Lakowe Lakes for your weekend retreat. We're glad to hear that you found the cottage comfortable and appreciated the facilities. However, we’re truly sorry that your experience with activities and the booking process did not meet expectations. We understand how disappointing it must have been to have limited activity options and the inconvenience of the bank transfer. Please know that we are actively reviewing how activity schedules are communicated and working to enhance our payment systems, including expanding card payment availability. Your comments are invaluable in helping us improve, and we do hope to welcome you back for a more seamless and activity-filled stay. Kind Regards Team Lakowe Lakes

Dear Santiago, Thank you for your feedback and for choosing Lakowe Lakes for your weekend retreat. We're glad to hear that you found the cottage comfortable and appreciated the facilities. However, we’re truly sorry that your experien… Show more

Dear Scott, Thank you so much for your thoughtful review and kind recommendation! We're delighted to hear that you enjoyed your stay, especially the cottage, golf driving range, and pool area, and that our team made a positive impression. Your feedback about the dining experience is truly appreciated — we're actively working on improvements to better meet guest expectations. The tennis courts will be back up and running again very soon and we hope to have you back for a match at your earliest convenience! We hope to welcome you back soon for an even more seamless and memorable visit. Kind regards Team Lakowe Lakes

Dear Scott, Thank you so much for your thoughtful review and kind recommendation! We're delighted to hear that you enjoyed your stay, especially the cottage, golf driving range, and pool area, and that our team made a positive impress… Show more

Thank you so much, Akugha, for your wonderful review and perfect scores across so many areas — we’re truly grateful for your kind words! We’re especially glad you enjoyed the peaceful environment and beauty of our property. Regarding room service, we completely understand your feedback, and we’re happy to share that once our Corporate Lodge reopens following its current renovations, room service will once again be available for our cottages, luxury rooms, and executive rooms. We hope to welcome you back soon so you can enjoy this added convenience! Kind Regards Team Lakowe Lakes

Thank you so much, Akugha, for your wonderful review and perfect scores across so many areas — we’re truly grateful for your kind words! We’re especially glad you enjoyed the peaceful environment and beauty of our property. Regarding room … Show more

Thank you, Harriet, for your kind review! We're delighted you enjoyed the peaceful environment and beautiful scenery. We appreciate your understanding as we carry out renovations — all part of our commitment to enhancing your future experiences. We look forward to welcoming you back soon! Kind regards Team Lakowe Lakes

Thank you, Harriet, for your kind review! We're delighted you enjoyed the peaceful environment and beautiful scenery. We appreciate your understanding as we carry out renovations — all part of our commitment to enhancing your future ex… Show more

Thank you, Gene, for your feedback and kind words! We're glad you had an overall positive experience and truly appreciate your encouragement. Noted on the travel from the airport — we're continually working to improve guest convenience and will take this into account. We hope to welcome you back again soon! Kind regards Team Lakowe Lakes

Thank you, Gene, for your feedback and kind words! We're glad you had an overall positive experience and truly appreciate your encouragement. Noted on the travel from the airport — we're continually working to improve guest conveni… Show more

Thank you, Benne, for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We take comments like yours seriously and are already reviewing the concerns you raised regarding the TV and condition of the apartment. Please rest assured that we are actively working to improve the quality and upkeep of our facilities to ensure a more pleasant stay for all our guests. While we're disappointed that your visit was not enjoyable, we hope you'll consider giving us another opportunity in the future to provide you with a much better experience. Kind regards Team Lakowe Lakes

Thank you, Benne, for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We take comments like yours seriously and are already reviewing the concerns you raised regardi… Show more

Thank you so much, Kanyinsola, for your wonderful review and for choosing Lakowe Lakes as your getaway destination. We're thrilled that you enjoyed the scenery, the comfort of the cottages, and the peaceful atmosphere — it truly means a lot to us. We're also grateful for your constructive feedback regarding the TV and staff interaction. Please accept our sincere apologies for the inconvenience. We are addressing both matters internally to ensure a warmer, more seamless experience for all our guests moving forward. We hope to welcome you back again soon for an even better stay — with everything working perfectly and smiles all around! Kind regards Team Lakowe Lakes

Thank you so much, Kanyinsola, for your wonderful review and for choosing Lakowe Lakes as your getaway destination. We're thrilled that you enjoyed the scenery, the comfort of the cottages, and the peaceful atmosphere — it truly means a… Show more

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We completely understand how you feel, and we sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we aim to uphold at Lakowe Lakes. Our team is currently in the process of introducing new standards in the apartments side of the business to ensure that they align with the exceptional service and quality found in our Corporate Lodge and Superior Cottages. We are confident that these improvements will address many of the concerns you’ve highlighted, including the maintenance, check-in process, and communication channels. We would truly appreciate the opportunity to make it right and provide you with the experience that Lakowe Lakes is known for. Please reach out to our team at gm@lakowelakes.com — we would love to welcome you back and ensure your next visit exceeds your expectations. Thank you once again for bringing these matters to our attention — your feedback is invaluable as we work to elevate the Lakowe Lakes experience. Kind regards Team Lakowe Lakes

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We completely understand how you feel, and we sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high… Show more

Dear Merabell, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the tranquil escape that Lakowe Lakes offers and appreciated the well-planned facilities, breathtaking golf course, and our team's hospitality. Your kind words about the architecture and overall ambiance mean a lot to us. We sincerely regret any inconveniences you encountered during your stay. Your feedback on the reservation process is invaluable, and we acknowledge the challenges it may pose for international guests. We are actively working on streamlining the booking experience to make it more seamless and accessible. Regarding the room and dining experience, we appreciate your insights on the curtains, trash cans, soap holders, and table cleanliness. These are fundamental aspects of guest comfort, and we will ensure they are promptly addressed to enhance the overall experience. Your constructive comments help us improve, and we truly value your perspective. We hope to welcome you back soon for an even more seamless and enjoyable getaway. Please don’t hesitate to reach out before your next visit—we’d love to make it extra special for you! Kind regards Team Lakowe Lakes

Dear Merabell, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the tranquil escape that Lakowe Lakes offers and appreciated the well-planned facilities, breathtaking golf course, and … Show more

Dear Gbolahan, Thank you for sharing your feedback with us. We’re glad to hear that you found breakfast satisfactory, but we regret that the variety did not meet your expectations. We will certainly review our menu options to enhance the dining experience for our guests. We sincerely apologize for the maintenance issues you encountered and for the delay in service. This is not the standard of responsiveness we strive for, and we will address this with our team to ensure prompt assistance in the future. Additionally, we understand that convenient parking is important, and while we currently do not offer valet service, we appreciate your input and will consider ways to improve accessibility for our guests. Your feedback is invaluable in helping us improve, and we truly hope to welcome you back for a smoother and more enjoyable stay. Kind regards Team Lakowe Lakes

Dear Gbolahan, Thank you for sharing your feedback with us. We’re glad to hear that you found breakfast satisfactory, but we regret that the variety did not meet your expectations. We will certainly review our menu options to enhance the d… Show more