Reviews of Protea Hotel by Marriott Lagos Kuramo Waters 4 stars
Kuramo Waters Close, Victoria Island, Lagos, Nigeria
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Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewService and calm environment.
Only disappointment was the manager never once greeted or engaged me.
Dear Valued Guest, Thank you for your feedback! We're delighted to know that you enjoyed the service and the calm environment; it’s always a pleasure to know a guest plans to return. We truly value meaningful connections with our guests, and your feedback highlights an area where we can do better. Thank you for bringing this to our attention. We look forward to welcoming you again here at protea Hotel by Marriott Lagos Kuramo Waters! Warm regards, Oluwadunmininu Adebayo Guest Service Agent
Dear Valued Guest, Thank you for your feedback! We're delighted to know that you enjoyed the service and the calm environment; it’s always a pleasure to know a guest plans to return. We truly value meaningful connections with our gues… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewStaff reception
cost of food
Dear Valued Guest, Thank you for your feedback. We're delighted to hear you had a positive experience with the reception of our staff here at Protea Hotel by Marriott Lagos Kuramo Waters. We’ll be sure to pass along your kind words to the team! We also appreciate your comments regarding the cost of food. We understand that value is important, and your feedback will help us review our pricing to better meet our guests' expectations. We hope to welcome you back in the future for an even more satisfying stay! Warm regards, Oluwadunmininu Adebayo Guest Service Agent
Dear Valued Guest, Thank you for your feedback. We're delighted to hear you had a positive experience with the reception of our staff here at Protea Hotel by Marriott Lagos Kuramo Waters. We’ll be sure to pass along your kind words to … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewAbsolutely awesome, breakfast was breathtaking, eat all you can.
I liked everything, although being my first time but it wouldn’t be my last.
Dear Valued Guest, Thank you for your feedback! We're truly delighted to hear that you had an incredible experience, especially with the breakfast, it's always a highlight for our guests! It's also wonderful to know that despite it being your first visit, you felt right at home and are already looking forward to returning. We truly appreciate your feedback and can’t wait to have you back here at Protea Hotel by Marriott Lagos Kuramo Waters for another memorable stay! Warm regards, Oluwadunmininu Adebayo Guest Service Agent
Dear Valued Guest, Thank you for your feedback! We're truly delighted to hear that you had an incredible experience, especially with the breakfast, it's always a highlight for our guests! It's also wonderful to know that despit… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewIt’s a central location in VI, easily accessible. The place is very secure.
Breakfast was cold, there were flies in the room, tea cups was dirty. The room was dirty and very poor standard, wall gecto found dead in the toilet, water was leaking then shower went off when I was in the shower. For the amount of money I paid this hotel is horrible and not worth staying at.
Dear Valued Guest, Thank you for your feedback. We're glad to hear you appreciated the central location and security. However, we are genuinely sorry to hear about the issues you encountered during your stay. This is not the experience we aim to provide, as we always strive to ensure our guest's are treated to comfortable and wholesome experiences. Be rest assured that we will be looking into the areas you highlighted to make improvements, as your experience matters to us. We hope to have the privilege to welcome you to a much better stay experience in the future! Warm Regards, Oluwadunmininu Adebayo Guest Service Agent.
Dear Valued Guest, Thank you for your feedback. We're glad to hear you appreciated the central location and security. However, we are genuinely sorry to hear about the issues you encountered during your stay. This is not the experienc… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 November 2024 · Stayed in October 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 May 2024 · Stayed in April 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified reviewThe staff are excellent - they really take great care of you. The reception staff, concierges, kitchen staff, cleaning staff, security - all great people. In particular, shout out to my main guy Jamal who welcomed me, made sure all my needs were met and made me feel comfortable. Location is great. Can walk to beach, though not the nicest walk. Also overlooks Kuramo waters.
Breakfast buffet isn’t the best but they do cook eggs fresh
Dear Raj, Thank you for your feedback. We appreciate your honesty and are glad to know that you enjoyed the fresh eggs. We're always looking to improve our breakfast offerings and your comments will help us make enhancements. If you have any specific suggestions on how to improve, we would love to hear them. We hope to have the opportunity to welcome you back and provide an even better experience next time. Best regards, Alex Sydney Duty Manager.
Dear Raj, Thank you for your feedback. We appreciate your honesty and are glad to know that you enjoyed the fresh eggs. We're always looking to improve our breakfast offerings and your comments will help us make enhancements. If you h… Show more
Reviewed: 11 March 2024 · Stayed in February 2024
Verified reviewThe staff are nice, and the location is good if you have meetings or work at Landmark conference center
Neighborhood is rough and dirty and there was construction...But I guess that's everywhere in Lagos
Dear Patrick, We appreciate your feedback and are glad to hear that you found our staff friendly and our location convenient for your meetings. We understand your concerns about the neighbourhood and appreciate your candidness. While we can't control the surroundings, we are committed to ensuring that your stay within our property is comfortable and enjoyable. We hope to have the pleasure of welcoming you back in future. Best regards, Alex Sydney Duty Manager.
Dear Patrick, We appreciate your feedback and are glad to hear that you found our staff friendly and our location convenient for your meetings. We understand your concerns about the neighbourhood and appreciate your candidness. While we … Show more
Reviewed: 3 March 2024 · Stayed in March 2024
Verified reviewLocation and ambience was peaceful and nice
Internet didn't work on the first night
Dear Alexander, Thank you for your feedback. I am glad to hear that you enjoyed the peaceful ambience of our property and found our location convenient for your movement through the city. We strive to offer a welcoming environment for all our guests and we are always looking to improve guest experiences and your comments will help us make necessary adjustments. We do look forward to welcoming you back to an even better experience in the future. Best regards, Alex Sydney Duty Manager.
Dear Alexander, Thank you for your feedback. I am glad to hear that you enjoyed the peaceful ambience of our property and found our location convenient for your movement through the city. We strive to offer a welcoming environment for all… Show more
Reviewed: 5 February 2024 · Stayed in February 2024
Verified reviewReviewed: 7 January 2024 · Stayed in January 2024
Verified review