Reviews of The Bickley Park Hotel 4 stars

Hospitality of staff

The location, staff, the facilities, good refrigerator which cools drinks nicely

Even though hotel newly opened wear and tear was clearly visible, finishing was satisfactory at best some challenges with water temperature for shower, but overall a comfortable and good stay

Impeccable service from super polite efficient staff. The staff were an absolute credit to the establishment. Rooms were large and cleaned everyday without fail. Restaurant food was very nice Efficient thorough security Plenty parking Great facilities Perfect location for restaurants, beaches and shops Contemporary stylish finish Comfortable bed but pillows a little flat Excellent smart TV with easy to use apps including Netflix and YouTube Beautiful views across to Banana island Solid working air con unit No family rooms but rooms provided next door to each other

Loud thumping music at all times of the day. On one day it started at 9:30am and ended at 12:30am the next morning. We were on the third floor so bass was thumping through the pillow. Outsiders allowed to visit the hotel bar (called Somewhere on Earth) so its party central all evening which is cool until you as a paying staying guest want to sleep before midnight. Pool was not cleaned regularly enough. Once per day is not enough it an environment this hot with this many bugs. Pool consistently filled with dead bugs and was consistently dirty. Bathroom water facilities were inconsistent and it took a while to get it stable but once you got it it remained stable so not so bad but to turn on and use at any time of the day or night was not great. Breakfast options were few and far between and on 3 days of our stay there was no buffet at all but we were offered to order from the A La Carte menu. Despite ordering on 3 different occasions we were unable to get fresh fruit though it was stated in the menu.

Didn’t stay at the hotel as my booking which they accepted online didn’t exist when I got there

Booking was sold online but didn’t exist on reaching the hotel

Great sea view rooms with soundproof windows . Recommend using the spa, bliss !!!

None

Just the location was okay

We paid for two nights The room was leaking leaking, WiFi not working, no water, the room was small. Couldn't endure all of especially especially since it's supposed to be a 4star hotel and they are packing almost every where and when ever we talked to the reception, they would promise to send someone to fix the problem, but few hours later nobody would come. We got tired of calling them and they lying to us and decided to check out cuz nothing was working. We paid for two days and they were supposed to refund us one day but guess what? Before we got that refund back, it took about a week and we had to constantly call the management to remind them of the refund. We almost didn't think we'd get it back just because they are too slow. Close to a week after we have already left Lagos, that's when we got a refund. Did I mention that the front desk almost overcharged me when we arrived? I had to show them my confirmation receipt from booking.com. everything about this hotel sounds fishy!!!😒

Location

My room flooded on the first night after i had a shower

Superb setting at the rear with pool , decking and looking out at the lagoon across to banana island. Staff are very friendly want to please . Managment and porters are exceptional. Food is also very good.

It’s a new hotel so a few creases to iron out, but have the most confidence this will be done. This hotel will be a stand out place in the coming months.