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  5. Reviews of Hostel Phoenicia

Reviews of Hostel Phoenicia 3 stars

De la Catedral 1/2 cuadra al norte, 21000 León, Nicaragua

Review score

Based on 25 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.8

  • Location

    8.2

  • Facilities

    6.5

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 September 2024

    6.0
    Friendly staff
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very dark and aged for the price

    Great location , great breakfast provided by the shop down the road

    Stayed in September 2024

  • Reviewed: 31 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    When we parked in the designated hotel parking spot, a man tried to extort money from us, when I offered him 50cordobas he told me I had to pay 200cordobas. When I talked with the receptionist of the hotel he said that the best thing to do is for us to give the guy the money or else there might be some damages to our car. Little did he know that my girlfriend is a local and she said that the 50$ is more than enough and more than that is a clear attempt at extortion. Makes us think that the staff is in on this scheme.

    The location is perfect

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathrooms could be updated and the showers are cold but you’re in Nicaragua - this is common, get over it!

    The property is very centrally located and within walking distance of everything. The staff were great, I think it’s a family run place. The rooms all have aircon which is a blessing in Leon!

    Stayed in January 2024

  • Reviewed: 22 December 2023

    8.0
    Great experience
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located in the heart of downtown Leon, and everything needed is provided

    Stayed in November 2023

  • Reviewed: 23 March 2023

    6.0
    Overall, great stay. Bathrooms are lacking.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    The bathrooms need a complete overhaul. Gross. And no hot water. Parking wasn't what I expected.

    Honestly, the place is in a fantastic location, great accommodations overall, super friendly staff. AC was excellent.

    Stayed in March 2023

  • Reviewed: 15 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of noise coming from outside the hotel, but this is what to expect when living close to the cathedral

    Literally in the heart of León.

    Stayed in December 2022

  • Reviewed: 1 December 2024

    1.0
    HOTEL IS NO LONGER
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    THE HOTEL NO LONGER EXISTS. Horrible customer service, they never gave us a heads up to tell us they had stopped operating. We had to look for something last minute, which was inconvenient with a big group

    THE HOTEL NO LONGER EXISTS. Horrible customer service, they never gave us a heads up to tell us they had stopped operating. We had to look for something last minute, which was inconvenient with a big group

    Stayed in November 2024

  • Reviewed: 24 November 2024

    1.0
    Hotel closes permanently
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is closed permanently. But no one from booking.com and hotel informed me.

    Stayed in November 2024

  • Reviewed: 18 August 2024

    10
    Cute central hotel
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If driving, there is only street parking around the corner

    I love that the location was so close to the cathedral and park! Perfect centralized location and the staff was friendly and helpful. The hotel felt very secure

    Stayed in July 2024

  • Reviewed: 9 July 2024

    4.0
    A Diamond In The Rough
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 1 night

    Despite the friendly staff and the location of the hotel, it was not a comfortable stay. May I preface this by saying that this is a family-owned business and they were impacted by COVID-19 so grace was given. I would love to see this hotel improve its cleanliness ( dusting, lot of cobwebs, bathroom was not cleaned, etc) and update its guest bathroom. I would love to come back when they have improved these things I discussed before.

    The staff were really sweet and hardworking people. The location is amazing!

    Stayed in June 2024

  • Reviewed: 27 March 2024

    4.0
    Location and staff were great but no parking and old facility issues made the stay not so good.
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night

    It mentioned that it has parking, and it does not have parking.

    The staff was very nice and accommodating.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely family run business, clean rooms and nice atmosphere. Free coffee in the morning too was cute!

    Stayed in March 2024

  • Reviewed: 8 January 2024

    4.0
    Overpriced and dirty
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities were old, cramped and dirty. Way overpriced

    Location

    Stayed in January 2024

  • Reviewed: 24 January 2023

    2.0
    Worst hotel experience in Nicaragua
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Okay, where to start? At first, I don’t understand all those 10s review. Why? This hotel is disgusting. Even after complaining, the room felt dirty and especially the bathroom. The first impression was quite good and it looks very cozy. But is definitely not. The lights have those ugly white bulbs. There is no light from outside and no windows so the air was really unhealthy, it smells like mold all the time. Also VERY annoying is that there are construction workers starting at 4am(!!!) which are very loud. The rooms are so noisy that you can hear every step in the hallway so you can imagine how terrible that is.. I’m typing this now at 4,30am when in my room of the hotel because I woke up due to workers in the hotel. SO BRING EARPLUGS! definitely not price worthy, please book a private room in a hostel nearby for more value

    only good thing is the location and the staff

    Stayed in January 2023

  • Reviewed: 5 December 2022

    10
    fantastic
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    great hotel

    Stayed in December 2022

  • Reviewed: 16 November 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    okee I really want to give a honest review as these people are just doing their job as everybody else but we had a horrible experience here. The other reviews sounded promising so we booked for one night. When we checked in the lady from the reception was really nice and her English was perfect. We went into the hotel, really dark and ugly light and no daylight, same for the room. We dropped our bags and already did not really like it but we thought it is just for one night and went into the city, the location is great! Later when we came back and wanted to go to bed we started to realize how disgusting the room is, mold, spiderdust, and a weird blanked which really smelled as it was not linnen. We went to the reception and they showed us a different room, here the mold was even worse and the room smelled unhealthy. I want you to know that we went to a hostel somewhere nearby which was much more clean. maybe people want rooms like this but it they charge way to much for what you get.

    Stayed in November 2022

  • Reviewed: 11 October 2022

    10
    Worth a stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Place is in a great location and run by a really lovely family

    Stayed in October 2022

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 8 January 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 20 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 28 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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