Reviews of NH Den Haag 4 stars
Prinses Margrietplantsoen 100, Haagse Hout, 2595 BR The Hague, Netherlands
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStay here often , nice staff and excellent location
My room was very smelly and there was a lot of noice in the hallways late at night. Children running around and people yelling
Dear Elly, Thank you for sharing your experience on this website. We are glad to see that you have enjoyed the location and thank you for your kind words about the staff. We also apologise for any inconvenience you experienced with the room and the noise in the hallway at night. We will share your comments with the team, so we can discuss how we can prevent this in the future. Next time, please feel free to come to reception and we will help you find a solution, such as another room on a different floor. If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day. With kind regards, Marcelien| NH Den Haag
Dear Elly, Thank you for sharing your experience on this website. We are glad to see that you have enjoyed the location and thank you for your kind words about the staff. We also apologise for any inconvenience you experienced with the ro… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery good location with easy access to public transport
Rooms are a bit outdated and bed too hard
Dear Dubois, Thank you for taking the time to share your experience with us. Our guests' feedback and impressions are very important to us as we see it as a way to improve our services every day. We are glad to see that you have enjoyed our location. And we are sorry to read that your experience with the comfort of the bed did not meet expectations. Please accept my sincere apologies as we always strive to provide our guests with an exceptional experience. You can always call the front desk or indicate this in advance so we can place an extra topper on the bed, this is a soft thinner mattress that we place on top of the normal mattress. We understand that the experience you have had in our hotel cannot change. We hope you will give us a second chance to welcome you back to The Hague soon. Kind regards, Marcelien | NH Den Haag
Dear Dubois, Thank you for taking the time to share your experience with us. Our guests' feedback and impressions are very important to us as we see it as a way to improve our services every day. We are glad to see that you have enjoye… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe really enjoyed our stay at the hotel. The rooms are tidy, clean, and very spacious. The staff was very pleasant. We especially liked the option to choose not to have our room cleaned during our stay, and in return receive a free drink at the bar. A very eco-friendly and convenient option if you’re staying just a few nights. All in all, we’ll be back!
Dear Matea, Thank you very much for leaving such a positive review on this website! What a wonderful compliment for our team! The team and I feel very humbled by your kind words. We are also happy to read that you enjoyed the room and your stay in our hotel. We truly hope to welcome you again in the near future! With kind regards, Marcelien | NH Den Haag
Dear Matea, Thank you very much for leaving such a positive review on this website! What a wonderful compliment for our team! The team and I feel very humbled by your kind words. We are also happy to read that you enjoyed the room and you… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewExcellent hotel, good location. A little pricy but that's Den Haag!
Dear David, What a wonderful rating! Thank you very much for taking the time to rate NH in Den Haag on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! With kind regards, Marcelien | NH Den Haag
Dear David, What a wonderful rating! Thank you very much for taking the time to rate NH in Den Haag on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would lik… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat room, everything you need. Very comfortable bed!
Little pricey.
Dear Jonas, What a wonderful rating! Thank you very much for taking the time to rate NH in Den Haag on this website. A high rating such as this is truly a compliment for our hotel and for our staff. Great to hear you enjoyed your room and the bed. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! With kind regards, Marcelien | NH Den Haag
Dear Jonas, What a wonderful rating! Thank you very much for taking the time to rate NH in Den Haag on this website. A high rating such as this is truly a compliment for our hotel and for our staff. Great to hear you enjoyed your room and t… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast no variety Normal room Bed good
Nothing
Dear Majed, The team and I would like to thank you for sharing your experience in our hotel on this website. Please accept our apologies for the inconvenience caused with the breakfast. We are taking your feedback regarding the breakfast serious and we have already contacted the department involved. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance. Nevertheless, we are pleased to read that our room and bed did meet your expectations! This is truly wonderful to hear. We do hope that you will consider our hotel for any future stays in in Den Haag. We would be happy to show you the actions we have taken. With kind regards, Marcelien | NH Den Haag
Dear Majed, The team and I would like to thank you for sharing your experience in our hotel on this website. Please accept our apologies for the inconvenience caused with the breakfast. We are taking your feedback regarding the breakfast … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe bathtub, and breakfast.
The list is too long. It wasn't necessarily just this location it's NH in general when it comes to service, the room was filthy. There was too much space misused in the room, elevator was slow and it had 20 floors come on!
Dear Travel Benny, Thank you for leaving a review on this platform! We are saddend to hear that you were not satisfied with your stay. Could you please send us an e-mail about why you were not satisfied with our service during you stay, this way we can make sure this doesn't happen again. Regarding the room we are sorry we did not meet your expectations and that the room wasn't clean and on a high floor. For the next time you staying in a NH hotel please come to the reception so we can give you a different room on a lower floor. We hope to see you back in the future so we can change your opinion about our hotel. With kind regards, Marcelien | Front office
Dear Travel Benny, Thank you for leaving a review on this platform! We are saddend to hear that you were not satisfied with your stay. Could you please send us an e-mail about why you were not satisfied with our service during you stay, thi… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewOverpriced breakfast
Dear Simon, Thank you so much for your wonderful review! We are very happy to hear that you enjoyed your stay. We hope to see you again soon! With kind regards, Marcelien | NH Den Haag
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe accessible room is really spacious, especially in the bathroom. The hotel is near the tram station.
The smell in the room was very pungent, which caused me to wake up every two hours or so.
Dear Maria,, Thank you so much for your wonderful review! we are very happy that you enjoyed your stay! We hope to see you again soon! With kind regards, Karlijn | NH Den Haag
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe food was delicious and had many gluten-free options that were labelled.
Dear Jennifer-rose Kruger, Thank you so much for your wonderful review! We are very happy to hear that you enjoyed the food and were pleased with the gluten-free options. We hope to see you again soon! With kind regards, Marcelien | NH Den Haag
Dear Jennifer-rose Kruger, Thank you so much for your wonderful review! We are very happy to hear that you enjoyed the food and were pleased with the gluten-free options. We hope to see you again soon! With kind regards, Marcelien | NH Den … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation, facilities
The security system where room cards were required to operate the elevator were not operating so security was a lot less. I spotted a few people that didn't seem to be guests in the elevator.
Dear George, First of all, I would like to thank you for rating NH Den Haag on this website. We are glad to hear that you liked the location and facilities of the hotel, we also would like to thank you for your feedback about the security system of the elevator. We will pass this on to the right department and see how we can resolve this problem. Thank you for your review and we truly hope to be able to welcome you in the near furure. Kind regards, Marcelien | Reception NH Den Haag
Dear George, First of all, I would like to thank you for rating NH Den Haag on this website. We are glad to hear that you liked the location and facilities of the hotel, we also would like to thank you for your feedback about the security s… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, room was well equipped and comfortable, very clean, although my sink was badly cracked and should be replaced. Bar was comfortable, very reasonably priced food and drinks, lovely bar staff. I even managed to watch the England women in the Euros 😊
Pillows were a bit too firm or lumpy. Crack in bathroom sink is unsightly and not hygienic.
Dear Mr/Mrs Carron, Thank you for leaving a review on this platform! We are glad to see you provided us with an high valued review. We will definetly pass on the compliments to our staff. If you decide to come back to our hotel, please ask the reception for a new set of pillows this way we can make sure you experience at NH Den Haag will stay positive for you! I will also make a note of the cracked bathroom sink, we apologize for this inconvience. We hope to see you back in the future at our hotel for a better experience. With kind regards, Elvira | Reception
Dear Mr/Mrs Carron, Thank you for leaving a review on this platform! We are glad to see you provided us with an high valued review. We will definetly pass on the compliments to our staff. If you decide to come back to our hotel, pleas… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewDear Yvonne, Thank you for your review! We are delighted to hear that you enjoyed our breakfast. Your review is highly appreciated. Imani| Receptionist
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewWe have picked your hotel without knowing it was in the World Trade Center. We wanted to be near a family member we were visiting in Voorburg. There was a lot of transport options. The room was clean and spacious. Nice view from 11th floor.
The hostess on arrival wanted to charge us for early check in when we only wanted to drop the luggage in the locker. The breakfast was pricey (20€/person) so we didn’t get any. No water in the bedroom and very expensive at reception. Because we didn’t get our bedroom cleaned (to save the environment) we didn’t have anymore tea/coffee in the bedroom. All cafes are closed during the weekend in the area because this is not residential area. So maybe it was a wrong choice on our side but it was unpleasant for such an upmarket hotel.
Dear Monica, Thank you for leaving a personal review at this plaform! We are glad to hear that you enjoyed the room and the view in our hotel! The early check-in indeed has an extra fee after 12p.m, you can check in with no extra charge. Because of the greenstay you indeed get no cleaning for a free drink per person, per night at the bar, if you consinder coming back for the next time you can requests tea or coffee at the reception they will provide it for you. Besides the down sides that you experienced, we hope to see you back at our hotel! With kind regards, Elvira | Front office
Dear Monica, Thank you for leaving a personal review at this plaform! We are glad to hear that you enjoyed the room and the view in our hotel! The early check-in indeed has an extra fee after 12p.m, you can check in with no extra charge. B… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewNext to world trade centre with parking garage of WTC connected to hotel. A plus. Good reception staff on in and out.
Initiative for not having housekeeping services during our two night stay was one free drink voucher in the hotel issued on the morning of our check out (coffee/soft). One drink for two guests. Why not two? Also why not issue those earlier as the day of departure for us is often busy.
Dear Mrs. Susan, Thank you for leaving a review on this platform! We are glad to hear that you had a plus for the reception staff! We are sorry to hear that it didnt went quite well with the greenstay, you shoud have had 2 drinks for 2 guests, we apologize for the mistake at our end. As for the departure date you would not get a voucher because you are checking out and the housekeeping needs to clean the room for the next day. We hope to see you back soon at our hotel to explain this to you! With kind regards, Elvira | Front office
Dear Mrs. Susan, Thank you for leaving a review on this platform! We are glad to hear that you had a plus for the reception staff! We are sorry to hear that it didnt went quite well with the greenstay, you shoud have had 2 drinks for 2 gue… Show more
Reviewed: 11 July 2025 · Stayed in May 2025
Verified reviewNice room
Need to take taxi or public transport to go to centrum
Dear Eva, Thank you for your kind words and great scores! We're glad you enjoyed the room and our services. We understand your note about transport to the city center and appreciate your feedback! While our location offers peace and quiet just outside the hustle of the city, we know this may require a very short taxi or public transportation ride for some guests and we appreciate your understanding! We hope to welcome you again soon... perhaps next time we could asssist you with some convenient travel tips to make your journey even smoother. Imani| Receptionist
Dear Eva, Thank you for your kind words and great scores! We're glad you enjoyed the room and our services. We understand your note about transport to the city center and appreciate your feedback! While our location offers peace and … Show more