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  5. Reviews of Eden Hotel Amsterdam

Reviews of Eden Hotel Amsterdam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Amstel 144, Amsterdam City Center, 1017 DA Amsterdam, Netherlands

#182 of 462 hotels in Amsterdam

Guests' Choice

Review Score

Based on 4636 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Best Location for the Price
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room I had had the bin located out the window so I heard empty bottles being tipped out on more than one occasion but it was infrequent and I didn’t notice too much

    The location was everything. It was central but also facing the canal so meant it was more private than some others that are in the centre

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 6 nights

    room was on the smaller side, not much space to maneuver, chair was difficult to pull out from the desk because of the size of the room

    convenient location, employees were kind and helpful, very spacious and well-decorated lobby

    Stayed in March 2024

  • Reviewed: May 8, 2024

    8.0
    Great location but expensive for room size.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Superior room only had small window. We got moved to smaller room but at least it had a larger window.

    Good but crowded

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They don't clean your room but leave a small QR code on the bed. No one at reception told us about this when we checked in, and I didn't see it, so I didn't have my room serviced for one of the days. I think having your room serviced is a pretty standard expectation, and you should be able to opt out not in. I booked 2 small double rooms. The one was so small you couldn't really get two people walking around at the same time. The other room was the same room type but was much bigger. I was disappointed with my room and gave the other toom to my friend as I had booked the hotel. Booking.com had the rooms as 1 occupant, which was confirmed as 2 people per room on my confirmation email. I'm not sure if this had anything to do with the size of the room. For some reason, I had to pay 78 extra euros on one room,but this didn't look like it was tax, It was not explained what the extra charge was, just that it came up?

    Very clean and a great location. The buffet breakfast was worth paying for.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    I loved the location of this hotel. But i would probably upgrade to a more expensive one next trip.
    • Leisure trip
    • Couple
    • Standard Twin Room with Canal View
    • Stayed 4 nights

    Being a Green Hotel, they only clean rooms every 3 days. This is not convenient for shorter stays. We had to go to the front desk for towels. The room phone did not work. The room temp is controlled by a radiator and open window. It was always either too hot or too cold. The beds are vey firm. No blankets nor washcloths; which is typical in European hotels, so be prepared to bring your own.

    The location, breakfast, staff are great. We had a canal view room, which was magical in the evening. There are many cute and delicious restaurants and bakeries nearby.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom a bit too modern! No privacy with glass doors. Some confusion when booking, thought breakfast was included but wasn't, 25 euros bit steep per person.

    Excellent location Modern hotel, clean and comfortable. Helpful and always available staff.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    The location is perfect and the room is comfortable enough for a short visit in Amsterdam.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom was small. There was not enough lighting in the bedroom.

    The location was perfect. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All fine

    Great location and stayed there for work last year and was impressed.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 4 nights

    The room lacked blackout curtains to cover the bathroom doors

    It was well located and we enjoyed the breakfast selection. The staff were helpful and friendly.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    The front desk is staffed 24h and the friendly staff assist with the self check-in process. The hotel is at an excellent location, close to the city centre with several good restaurants and cafes nearby. The nearest tram stop is also a few minutes walk away. The room was small but very comfortable and well-stocked with necessary amenities. The bathtub was a plus. It's a clean and modern hotel and I had a great stay!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Recommend this hotel for location.
    • Leisure trip
    • Couple
    • Standard Twin Room with Canal View
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathroom and shower too small. Friday night street noise from below made sleeping difficult.

    Location; view of canal was lovely. Multiple buffet items for breakfast. Staff super helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Nice hotel in central Amsterdam with a wonderful buffet breakfast and great canal views.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Canal View
    • Stayed 4 nights
    • Submitted from a mobile device

    No dinner restaurant

    Great location and right on a canal. Wonderful breakfast buffet. Great views from our canal room

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good location but overall had a feel of a hostel with the price of a hotel.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Room was very small. There was nothing to put luggage on so had to leave opened suitcases on the floor. Accessing the bed was only from one side so the person sleeping next to the wall had to climb over the other person to get out of the bed. Was told we had a room with a very nice view however we had no view, only a wall.

    Good location. Bed was comfortable. Great water pressure and immediate hot water.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    I wish to come back!
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    It isn’t about property but it was very noisy in the night (some people sing very loudly in the streets).

    It was very good location and I took canal view room and it really had very nice view.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Clean and comfortable; close to city and a metro station.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They were a little stingy with Nespresso pods. Same with bathroom tissue and facial tissues. They only clean every 3 days unless requested sooner, So they should make sure everything is fully supplied.

    We were upgraded to a larger room which was nice. Comfortable and clean. Love having USB plugs by the bed.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Eden Hotel werkend
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No fridge in room, small bed side table, bathroom door a bit open! Bit noisy on road outside room during the night.

    Good location, friendly staff, good breakfast.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Great location, friendly staff, good rooms. Loved staying at Eden hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    My only two complaints are that the coffee from machine at breakfast was not good, and that there is a bit of noise at night from other rooms, but it didn't interfere with us sleeping well.

    Great location, friendly and helpful staff. We had everything we needed in the room. Beds were very comfortable. Breakfast was tasty. We'll definitely come back!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room

    Perfect location

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely friendly staff. Excellent location. Lovely comfortable room.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Ok but expected a bit more
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleaning rules

    Location

    Stayed in March 2024

  • Reviewed: April 19, 2024

    7.0
    Clean comfy and great location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lighting in the room

    Had a great stay - it was clean and comfy and close to everything - needed a little more light in the rooms as it was quite dark when getting ready but apart from that no complaints at all

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    We spent four nights at the Eden Hotel, the staff were very welcoming and friendly
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing really, I suppose a walk in shower would have been good, we had a shower over the bath.

    We hadn't booked breakfast in the hotel, and there were many places nearby to eat in.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great location
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 2 nights

    Room was very spacious, would have been nice to have a bath as well as a shower. Particularly after walking around Amsterdam. Room was comfortable but pricey for what there was.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Perfect location and hotel for our trips to Keukenhof and to accessing international trains.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Great location - easy to get around Amsterdam. Great bars and coffee shops nearby.

    Stayed in April 2024

Showing 1 - 25

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