Statenlaan 45, 2582 GC The Hague, Netherlands
#4 of 56 hotels in The Hague
Guests' ChoiceBased on 77 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.0
Staff
9.8
Value for money
9.2
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 August 2025
Alexandra
RomaniaAmazing service and hospitality. I have arrived a bit earlier than the check-in time and my room was ready so I was kindly given the keys. The room was spotless. I had fresh strawberries for breakfast (amongst others), it had a great variety of foods, it was more than enough. I will stay here again when travelling to the Hague.
Stayed in August 2025
Reviewed: 16 July 2025
Pavel
BulgariaNot air-conditioning and in the summer it gets hot. Reception closes at 21 so you need to check in before that.
Very cozy hotel with friendly staff. Unique breakfast! Internet was good enough.
Stayed in June 2025
Reviewed: 26 June 2025
Niranjani
IndiaThe rooms were clean and comfortable. The people there were very pleasant. The building is in a convenient location with a tram stop right outside.
Stayed in June 2025
Reviewed: 12 June 2025
Remus
BelgiumDelicious breakfast
Stayed in June 2025
Reviewed: 7 June 2025
Ivan
Croatia/
Breakfast is superb.
Stayed in June 2025
Reviewed: 19 April 2025
Tina
FranceEverything was perfect so nothing to criticize.
Probably the friendliest hotel ever
Stayed in April 2025
Reviewed: 21 November 2024
Novak
SerbiaI just wish I could make coffee/tea in my room. Some electric cattle and a few coffee/tea, sugar and powder milk bags would really come in handy for me. That's pretty much my only objection on the staying everything else was really good.
Pretty much everything. Staff is really polite and helpful. Atmosphere is pleasant and cousy. Rooms, corridor and breakfast lounge are perfectly clean and well maintained. Breakfast was great.
Stayed in November 2024
Reviewed: 5 August 2024
Seija
Belgiumlocation, breakfast, friendly staff
Stayed in August 2024
Reviewed: 4 August 2024
Brian
United KingdomI have no complaints about the hotel but the on street parking charges are expensive.
My room was probably one of the smallest available but as I was traveling alone it really didn’t bother me. The real bonus however was that I had a delightful little balcony, I think the only room with one. The breakfast was brilliant but far too much food for me to eat! I very much enjoyed my four night stay in the Excelsior and Ed the proprietor was very friendly and caring.
Stayed in August 2024
Reviewed: 23 June 2024
Sandra
United KingdomI was distressed to find that the hotel would be closed from 18.00 hrs on the day of my arrival the day before I arrived. I had specially booked somewhere that closed at 21.00 because I had a tight arrival time. I believe it may have been an emergency, but they told me it said this on the Booking.com website but I couldn't find it. I did make it on time (thanks to very good directions, thank you) but it added stress to my journey. Also it could be clearer that if you pay by credit card they add an extra 5% to the bill. Maybe it says that on the site but again, I couldn't find it. Apart from that I found everything excellent, and the welcome was very friendly.
Very nice room, excellent welcome, simple to find, thanks to good instructions from the hotel (on my asking)
Stayed in June 2024
Reviewed: 16 June 2024
Mihaela
RomaniaNo rooms with balcony, no possibility to smoke in the backyard
Very close to the center, very good breakfast
Stayed in June 2024
Reviewed: 9 June 2024
Ria
CroatiaImpeccably clean hotel, comfortable beds, great location.
Stayed in June 2024
Reviewed: 29 April 2024
Emily
BelgiumThe front desk was not open all the time and this could have been a problem for my arrival.
The hotel was very cozy, quiet and clean. The breakfast was out-standing. The locked front door added an extra sense of security.
Stayed in April 2024
Reviewed: 20 January 2024
Jurate
IcelandCozy little place with great location. It easily can be romantic spot for couples. Shopping street is next door :).
Stayed in January 2024
Reviewed: 12 December 2023
M
NetherlandsI was not able to make coffee or tee in the room, and there was not small refrigerator fir soft drinks and Kwfir.
Very friendly, competent staff.
Stayed in December 2023
Reviewed: 24 November 2023
Jan
SlovakiaNot at all
Extremely friendly staff. Great breakfast. I felt like home. I give 10 cause I cannot give 11
Stayed in November 2023
Reviewed: 13 November 2023
David
GermanyGood value for money. Good location and quiet. Loved the breakfast.
Stayed in November 2023
Reviewed: 24 October 2023
Victor
NigeriaThe owner demonstrated a blend of humanity and excellent professional service
Stayed in October 2023
Reviewed: 20 October 2023
Jesse
AustraliaEd was a wonderful host. Included breakfast was a very welcome surprise. The location is great for accessing areas of Den Haag, lots of restaurants and cafes nearby. Comfortable and clean rooms. You will sleep very well here. A unique and unforgettable experience! Thank you Ed!
Stayed in October 2023
Reviewed: 30 September 2023
Zoe
BelgiumLovely private hotel with a limited amount of roms which gives a cosy feeling. Spacious room. Great breakfast & location.
Stayed in September 2023
Reviewed: 28 September 2023
Faisal
QatarThe guy in charge was very keen and helpful.
Stayed in September 2023
Reviewed: 28 September 2023
Raquel
SpainThe hotel hasn't elevador and the stairs are step. Not for people with disabilities
The breakfast was wonderful with lots of choices. The hotel is well comunicated near the beach and with options of public transpor to go to the city center.
Stayed in September 2023
Reviewed: 19 August 2023
Connan
AustraliaBreakfast good.nice location amongst nice cafes and shops.pretty suburb with flower baskets and boutique style shops. Right on tramline to city or toward beach.walk to beach in 10 to 15mins.bike hire nearby 5 minute ride to beach 10 minute ride to old town
Stayed in August 2023
Reviewed: 24 July 2023
Charuphon
GermanyThe seagulls were a bit annoying, they are quite active even in the night. So because the building was quite old (probably built in the 19th century) the windows are single glazed and the wall are thin. If you're noise sensitive I recommend to bring some earplugs.
Super friendly service. Room was really lovely. Also great breakfast.
Stayed in July 2023
Lyon, France
Canale, Italy
Olne, Belgium
Istérnia, Greece
Cortona, Italy
Kulu, India
Nagoya, Indonesia
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content