excellent service and advice from staff Nice breakfast clean facilities

Stayed in August 2025

25 minutes walk into the centre

Pushed the budget for this as we had stayed previously, stayed 2 nights and had a rest day on our cycling holiday

Stayed in August 2025

The gym was being renovated so we didn't get to use it.

Rooms were spotless and beds very comfy. We enjoyed the spa on both days of our stay. It was so relaxing looking out onto the river. Great view from our room out to the park. Although the menu in the restaurant was limited and slightly over what you would pay in town, the food we had was excellent. Also enjoyed spotting goats in the park opposite!

Stayed in August 2025

A minor issue - the door to the en-suite is an opaque glass swing door, so lacking some privacy.

Very nice setting, our room with a view over the lake, was large, very clean and very comfortable. Lots of on-site parking. Very friendly and helpful staff. We walked into Utrecht, it is a 30 minute walk to the centre but flat and a pleasant walk

Stayed in August 2025

The location is good, but some staff members need more training to be more professional. Also, the rooms are not very soundproof, you can be woken up by other guests closing their doors loudly. they don't have luggage service unless you catch the late night shift very friendly. sometime they will hangup the phone while you are talking.

Some of the staff were very professional and friendly, even offering to help with luggage surprisingly, a service they don’t typically provide for 4 star Hotel!!

Stayed in July 2025

Comfortable stay, but all facilities not available due to renovation work which we were informed of after our booking. We were also informed that car parking would have been free (13.5 euros) had we booked direct.

Room was clean and spacious, nice breakfast. Friendly staff.

Stayed in July 2025

room décor a bit dated and very white, swimming pool currently being refurbished

view from the room over the lake was lovely, lots of options on the buffet breakfast, bed was comfy and the staff were super friendly and helpful

Stayed in July 2025

Smell of the bedding and towels. Thu were definitely well-washed but I think the water had that smell.

Room, facilities, bed, staff, surrounding

Stayed in July 2025

Great hotel with beautiful terrace near the canal.

Stayed in July 2025

Unfortunately the swimming pool & Sauna were closed for maintenance - but we were notified of this at booking, so we were aware of this.

Pleasant hotel with pleasant surroundings. Staff very helpful - always greeted with a smile. We were in a lake facing room. This was nice and quiet and peaceful. We enjoyed our drinks on the lake side bar terrace.

Stayed in July 2025

The pillows are not good. Lack of communication ahead of time that the pool and wellness area were closed to renovation.

Big hotel, nice area and the pool and wellness (had it be open). Comfortable bed and nice big rooms.

Stayed in July 2025

All good

Good location. Excellent restaurant

Stayed in July 2025

All good

Lovely location by a lake but still easy walking to town. Very friendly staff.

Stayed in June 2025

Very kind service

Stayed in June 2025

Though is a 4 star hotel it is a pretty old one which you don’t see in the pics, the room looks kind of oldish, even though the bathroom is nice. We had some trouble with workers coming to repair the terrace 2 days in a row and woke us up at 8 am..we complained the first day but didn’t took any measure for the second day. We were given a complimentary discount as a sorry

The location is very nice, the lake view is amazing

Stayed in June 2025

The bathrooms in the suite didn't have a proper door which made it feel like no door at all.

Staff was very friendly, made us feel welcome. Spa was nice.

Stayed in June 2025

The spa area was weird. You had to pay to go into the hot tub and the steam room felt dirty. It would have been nice to have the steam room with a eucalyptus scent. The pool was small but decent. The shower area and bathrooms were common areas for men and women. I did not like that. Regarding the restaurant, it was very expensive. The breakfast buffet was 19.99 EU and was good but we were not told we had to reserve and they charged us 22.50 Eu each on my check out. I asked to have that changed to the price I was quoted. I have yet to hear Back if that is being done. Also, we were told not to bring a car to the downtown area of Utrecht. We had to walk 10 minutes to get a bus to get downtown. The walk wasn’t a big deal, but if you are walking all day, it is for people with issues with feet, back etc.

It was interesting. It was set away from everything. As we drove in, we got nervous thinking it was like a camp lodge. As we came into the main reception it improved. The rooms were clean. Had a good sized fridge.

Stayed in May 2025

The hotel facilities were good. Fitness room was smallish but the indoor pool was adequate for a short swi, Unfortunately the jacuzzi was not operational but the steam room was great. Pleasantly surprised to learn from reception staff that one coud walk to the city, only 20min away

Stayed in May 2025

N/A

very clean, friendly staff and good location to go to Utrecht town centre

Stayed in May 2025

a small thing - but better pillows

Great breakfast in lovely dining room. Very clean throughout.

Stayed in April 2025

One of the corner light switches didn't work, but it didn't matter that much.

Peace and quiet spaces. Cheerful and helpful staff. Clean room. Also had a bar and bowling space to relax.

Stayed in April 2025

The location is quite inconvenient and we need to walk for 15 min to the bus stop to the city centre. The Surrounding is too quiet with no convenient store.

The room is big and the staff are very friendly. The restaurant offers good range of food and the food is delicious too.

Stayed in April 2025

Nice place

Stayed in January 2025

I couldn't find a supermarket nearby, so I had to walk about 1-1.5km. There were snack shops and vending machines where I could buy drinks. There was only one outlet by the bed, so I couldn't charge my phone when using a lamp. I had to reconnect the lamp cord and the charger cord at night.

We visited as a family of four (two adults and two elementary school children) by car. The room is large enough for four people to stay in one room. The parking lot is attached to the premises and there was plenty of space. When entering the parking lot, just press the button at the gate. When checking in, tell them that you are using the parking lot and pay the fee. When checking out, you will receive a paper with a barcode for the parking lot gate printed on it, which you scan at the gate to leave. After arriving check in, the staff's explanation was polite and they had lovely smiles, so I was able to relax. When I asked about the facilities I wanted to use, they explained the location and how to use them in detail. The room I stayed in had plenty of space and was well cleaned. The decor was calm and relaxing.I was able to leave my suitcase open. The room overlooked the river, and if it was a little warmer, I would have enjoyed taking a break outside. The breakfast was also rich in variety and I enjoyed it. It was delicious, so I enjoyed all kinds of meals. We used the swimming pool and sauna during my stay. Since we went early in the morning, there were no other guests, but the pool was well lit and the water temperature was just right for relaxation. The water was 140cm deep, so small children should be careful. The staff came to check on the pool and clean it regularly, so it was well managed. Unfortunately, we stayed here on a Monday while traveling, so we didn't do any sightseeing in the town, and can't comment on access, etc.

Stayed in March 2025