Reviews of Hotel Mitland 4 stars
Arienslaan 1, Noordoost, 3573 PT Utrecht, Netherlands
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel facilities and room size are excellent. Since we did not have a car, it took us about 20 minutes to get to the hotel using the bus. We enjoyed sitting on the patio by the canal having breakfast and late night drink.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is very good, the room is clean and breakfast is tasty and amazing. We could have our breakfast outside next to the lake. We will definitely come back again.
None.
Dear Jurijs, Thank you so much for your wonderful review. We’re delighted that you enjoyed our location, the clean rooms and the tasty breakfast, especially having it outside by the lake. We’re very happy to hear that you plan to return, and we look forward to welcoming you back soon! Kind regards, Hotel Mitland
Dear Jurijs, Thank you so much for your wonderful review. We’re delighted that you enjoyed our location, the clean rooms and the tasty breakfast, especially having it outside by the lake. We’re very happy to hear that you plan to return, a… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewexcellent service and advice from staff Nice breakfast clean facilities
Dear Clare Thank you for your kind review. We’re delighted to hear that you appreciated the excellent service and advice from our staff, enjoyed the breakfast and found our facilities clean. We hope to welcome you back again soon! Kind regards, Hotel Mitland
Dear Clare Thank you for your kind review. We’re delighted to hear that you appreciated the excellent service and advice from our staff, enjoyed the breakfast and found our facilities clean. We hope to welcome you back again soon! Kind re… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA stunningly wonderful stay again - thank you to the ultra friendly and welcoming staff. I love the new spa renovation. Loved late check out and being able to use the pool after. Thank you and see you soon!
Sauna heat was a little colder on the first day but was warmed up the day after! If we can keep it 80c and above that would be amazing.
Dear Daniel, Thank you so much for your wonderful review. We’re delighted that you enjoyed your stay with us again, and that our friendly team, the renovated spa, the late check-out and the use of the pool made your visit so enjoyable. We appreciate your feedback about the sauna and are glad it was warmer the next day. We will certainly share your suggestion with our team to keep the temperature consistently higher. We look forward to welcoming you back again soon! Kind regards, Hotel Mitland
Dear Daniel, Thank you so much for your wonderful review. We’re delighted that you enjoyed your stay with us again, and that our friendly team, the renovated spa, the late check-out and the use of the pool made your visit so enjoyable. We… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in May 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPushed the budget for this as we had stayed previously, stayed 2 nights and had a rest day on our cycling holiday
25 minutes walk into the centre
Dear Geoff, Thank you for staying with us again during your cycling holiday. We’re delighted you enjoyed your two-night stay and could take a restful break along your journey. We understand the 25-minute walk into the city centre can feel a bit long. For your next visit, you might find it easier to rent a bike from us or take public transport. We look forward to welcoming you back! Kind regards, Hotel Mitland
Dear Geoff, Thank you for staying with us again during your cycling holiday. We’re delighted you enjoyed your two-night stay and could take a restful break along your journey. We understand the 25-minute walk into the city centre can feel … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRooms were spotless and beds very comfy. We enjoyed the spa on both days of our stay. It was so relaxing looking out onto the river. Great view from our room out to the park. Although the menu in the restaurant was limited and slightly over what you would pay in town, the food we had was excellent. Also enjoyed spotting goats in the park opposite!
The gym was being renovated so we didn't get to use it.
Dear Karen, Thank you very much for your lovely review. We’re delighted to hear that you enjoyed the spotless rooms, the comfortable beds, our relaxing spa, and the beautiful views over the river and park. It’s great to know that you also appreciated the food in our restaurant and even spotted the goats in the park across from us! We’re sorry that the gym was under renovation during your stay. We look forward to welcoming you back soon, so you can enjoy our new fitness facilities as well. Kind regards, Hotel Mitland
Dear Karen, Thank you very much for your lovely review. We’re delighted to hear that you enjoyed the spotless rooms, the comfortable beds, our relaxing spa, and the beautiful views over the river and park. It’s great to know that you also … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staf is very nice, but understaffed during check out.
It is to old, price quality doesn’t fit.
Dear guest, Thank you for sharing your feedback. We truly appreciate your kind words about our team and we will certainly take your suggestion regarding the check-out process into consideration. Please know that we are continuously investing in renewing and improving our facilities, such as recent updates to our bowling area and wellness center, to ensure a better experience for our guests. We hope to welcome you again in the future so you can enjoy these improvements. With kind regards, Team Hotel Mitland
Dear guest, Thank you for sharing your feedback. We truly appreciate your kind words about our team and we will certainly take your suggestion regarding the check-out process into consideration. Please know that we are continuously investi… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation, some of the staff v good
Too many of the staff were completely disinterested and disconnected with the concept of customer service, no floor manager in the restaurant made for haphazard outcomes. The food offering and service was particularly disappointing… stale produce, staff who needed reminding multiple times about orders.
Dear guest, Thank you for sharing your feedback. While we’re pleased to hear you appreciated our location and some of our team members, we’re truly sorry that other aspects of your experience fell short of expectations. Your comments regarding service, restaurant management, and food quality are taken very seriously, and we will address them directly with our team to ensure improvements are made. We appreciate you bringing these matters to our attention and hope we will have the opportunity to welcome you back for a much improved experience in the future. With kind regards, Hotel Mitland
Dear guest, Thank you for sharing your feedback. While we’re pleased to hear you appreciated our location and some of our team members, we’re truly sorry that other aspects of your experience fell short of expectations. Your comments regar… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewQuiet, friendly, well equipped, lake, location, staff.
If you’re without a car or a bike, it’s a bit of a walk to the bus station. Breakfast is not exciting
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery nice setting, our room with a view over the lake, was large, very clean and very comfortable. Lots of on-site parking. Very friendly and helpful staff. We walked into Utrecht, it is a 30 minute walk to the centre but flat and a pleasant walk
A minor issue - the door to the en-suite is an opaque glass swing door, so lacking some privacy.
Dear guest, Thank you so much for your wonderful review. We're delighted to hear that you enjoyed the beautiful setting, your spacious and comfortable room with a lake view, and our friendly staff. It's also great to know that you appreciated the convenient on-site parking and the pleasant walk into the city centre. We appreciate your feedback regarding the en-suite door. While the design aims to provide a modern and open feel, we understand that privacy is important, and we will certainly take your comments into consideration for future improvements. We hope to welcome you back to Hotel Mitland on your next visit to Utrecht. Warm regards, Team Hotel Mitland
Dear guest, Thank you so much for your wonderful review. We're delighted to hear that you enjoyed the beautiful setting, your spacious and comfortable room with a lake view, and our friendly staff. It's also great to know that you apprecia… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewAmazing location and room condition.
Nothing much.
Dear guest, Thank you for your kind review! We're delighted to hear that you enjoyed our amazing location and the condition of your room. It's great to know that there was nothing to complain about, that means a lot to us. We hope to welcome you back to Hotel Mitland in the near future! Warm regards, Team Hotel Mitland
Dear guest, Thank you for your kind review! We're delighted to hear that you enjoyed our amazing location and the condition of your room. It's great to know that there was nothing to complain about, that means a lot to us. We hope to wel… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel peaceful lake location but handy for town centre. Staff very friendly, breakfast was top notch. Messi stayed there when he was younger!
Thank you, Luke, for your wonderful review! We’re delighted to hear you enjoyed our peaceful lakeside location, friendly staff, and top-notch breakfast. And yes – you’re absolutely right, Lionel Messi stayed here when he was younger! For a fun throwback, here’s a video from that time: Messi at Hotel Mitland. We’d love to welcome you back anytime for another memorable stay. Warm regards, Remko Engelman Hotel Manager – Hotel Mitland
Thank you, Luke, for your wonderful review! We’re delighted to hear you enjoyed our peaceful lakeside location, friendly staff, and top-notch breakfast. And yes – you’re absolutely right, Lionel Messi stayed here when he was younger! For a… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewSome of the staff were very professional and friendly, even offering to help with luggage surprisingly, a service they don’t typically provide for 4 star Hotel!!
The location is good, but some staff members need more training to be more professional. Also, the rooms are not very soundproof, you can be woken up by other guests closing their doors loudly. they don't have luggage service unless you catch the late night shift very friendly. sometime they will hangup the phone while you are talking.
Dear guest, Thank you for your feedback. We're glad to hear you appreciated the friendly service from some of our team members. We're sorry that other aspects, such as noise levels and inconsistent service, did not meet your expectations. Your comments help us improve, and we’ll address them with the team. We hope to welcome you again for a smoother experience. Kind regards, Team Hotel Mitland
Dear guest, Thank you for your feedback. We're glad to hear you appreciated the friendly service from some of our team members. We're sorry that other aspects, such as noise levels and inconsistent service, did not meet your expectations.… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom was clean and spacious, nice breakfast. Friendly staff.
Comfortable stay, but all facilities not available due to renovation work which we were informed of after our booking. We were also informed that car parking would have been free (13.5 euros) had we booked direct.
Dear guest. Thank you for your honest feedback. We're glad to hear that you enjoyed the clean, spacious room, the breakfast, and the friendliness of our staff. We do apologize for the inconvenience caused by the renovation works and for the delayed communication about this. We also understand your point about the parking costs and will take this into consideration to improve clarity in the future. We hope to welcome you again under better circumstances. With kind regards, Team Hotel Mitland
Dear guest. Thank you for your honest feedback. We're glad to hear that you enjoyed the clean, spacious room, the breakfast, and the friendliness of our staff. We do apologize for the inconvenience caused by the renovation works and for th… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewview from the room over the lake was lovely, lots of options on the buffet breakfast, bed was comfy and the staff were super friendly and helpful
room décor a bit dated and very white, swimming pool currently being refurbished
Thank you, Joseph, for your kind words and thoughtful feedback. We’re delighted to hear you enjoyed the beautiful lake view, our breakfast variety, and the warm service from our team. We're also currently working on refreshing some of our room interiors — and as you noticed, the pool renovation is part of our broader plan to enhance guest experience. We hope to welcome you back once all updates are complete! Warm regards, Remko Engelman Hotel Manager – Hotel Mitland
Thank you, Joseph, for your kind words and thoughtful feedback. We’re delighted to hear you enjoyed the beautiful lake view, our breakfast variety, and the warm service from our team. We're also currently working on refreshing some of our … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewRoom, facilities, bed, staff, surrounding
Smell of the bedding and towels. Thu were definitely well-washed but I think the water had that smell.
Thank you, Tsisana, for your kind words and helpful feedback. We're glad to hear you enjoyed the comfort of your room, the surroundings, and the service provided by our team. We appreciate your note regarding the smell of the bedding and towels. While everything is continuously freshly laundered, we will certainly take this up with our laundry company to ensure it meets the high standards we aim to provide. We hope to welcome you again on a future visit. Warm regards, Remko Engelman Hotel Manager – Hotel Mitland
Thank you, Tsisana, for your kind words and helpful feedback. We're glad to hear you enjoyed the comfort of your room, the surroundings, and the service provided by our team. We appreciate your note regarding the smell of the bedding and t… Show more