Reviews of Motto By Hilton Rotterdam Blaak 4 stars
Botersloot 125, Centrum, 3011 HE Rotterdam, Netherlands
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, lobby, staff. The rooms are small but nice too, for the most part...
The toilets and showers are stalls, so there is no soundproofing and you will get the hotel room floor wet if you aren't careful with the shower. Who decided this was acceptable for a hotel room? How hard is it to build a small WC and shower room?? I've seen plenty of proper bathrooms this size across Europe.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewgreat location. very comfy beds. good shower.
very small room. toilet not partner friendly
Dear Salima, Thank you for taking your time and leaving us a review. We do hope you had a good stay regardless of the toilet. We hope to see you again the next time you are back in Rotterdam. Your host
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very nice n cosy , in the city itself and lots of things to do and resturants and bars. The reception staff was very friendly n helpful.thank you to the nice young girl she let me borrow the charger.
Toilet was not at the right place , no privacy n not hygiene as the door was half open up . Bedsheets were dirty Toilet floor n room was was dirty with food stuff.
Dear Jenice, We are very happy you were pleased with our staff and the hotel. Regarding the cleanliness, I want to give you my apologies and we will take this up with our cleaning team. We do still hope you will choose Motto by Hilton for your next stay in Rotterdam Diederick
Dear Jenice, We are very happy you were pleased with our staff and the hotel. Regarding the cleanliness, I want to give you my apologies and we will take this up with our cleaning team. We do still hope you will choose Motto by Hilton for… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was great, fresh eggs, nice granola and variety of yoghurts etc, lovely bread and enough ham/cheese etc Could have done with some fresh milk to make tea (for English people)
Would have liked different pillows - they were massive squares and very high and difficult to sleep on. Also would have liked a kettle to boil water as the water from the coffee machine is not hot enough to make tea. Otherwise was a lovely hotel and room
Thanks for sharing your feedback! It sounds like you had a really nice breakfast overall, with plenty of good options. Totally get the importance of fresh milk for tea—that’s definitely a key detail for many English guests. The pillow situation sounds tricky; sometimes those big square pillows just don’t hit the comfort spot. And having a kettle for properly hot water is such a simple but important thing—especially for tea lovers! Glad to hear the hotel and room otherwise made for a lovely stay. we appreciate the input and could make some small changes for future guests Best regards Motto Team Cyril
Thanks for sharing your feedback! It sounds like you had a really nice breakfast overall, with plenty of good options. Totally get the importance of fresh milk for tea—that’s definitely a key detail for many English guests. The pillow situ… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRepurpose of old bank building. Interior decor especially the ground floor bar and restaurant area but also the bedrooms some very good interesting design features. Welcoming efficient reception. Lucky to be given a lovely room on 4 th floor with wide outlook. Clean comfortable quiet. Shower splendid. Good nights sleep Would recommend
Dear Tammy, Than you so much for taking the time to write a nice review about our hotel and your recent stay. We are very happy that you have enjoyed your time at our hotel and do hope to see you again very soon. Diederick
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Nice building too.
Room layout it’s efficient but I am not a fan of blending bedroom and bathroom together.
Dear Giulia, thank you for leaving a great review regarding your recent stay at the Motto by Hilton in Rotterdam. We are happy to hear you like the aesthetic of our building, we are also very proud to be here! Because our rooms are on the smaller side, we indeed tried to make the layout as efficient as possible and this lead to the design choice to combine bath and bedroom. All of our rooms are designed for a comfortable and complete stay in the heart of the city :) We hope to see you again soon! Regards, Your Motto Hosts
Dear Giulia, thank you for leaving a great review regarding your recent stay at the Motto by Hilton in Rotterdam. We are happy to hear you like the aesthetic of our building, we are also very proud to be here! Because our rooms are on the … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly staff, spacious and well furnished room
Dear Jaime, Thank you very much for your positive review, we are really glad you enjoyed your stay at our hotel. We are looking forward to your next visit. Diederick
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was extremely well thought out. Perfect job by the architect.
The light in the shower and the toilets was way too bright.
Dear Gerard, We want to thank you for leaving a positive review, we are happy you enjoyed our hotel and its facilities. Regarding the light, we will have a look at it. Hope to be able to welcome you back soon, Diederick
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe room itself, the space :) big TV and the bed was so comfortable
…
We are glad you had a great time and enjoyed everything during your recent stay at our hotel. We hope to see you again very soon. Diederick
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything. Massive bed
Nothing
Dear Newman, Thank you for your fantastic review and perfect scores! We’re delighted you enjoyed everything, especially the king sized bed. Your kind words motivate us to keep delivering great stays. We look forward to welcoming you back soon! Best regards, Front Office Team Motto by Hilton Rotterdam Blaak
Dear Newman, Thank you for your fantastic review and perfect scores! We’re delighted you enjoyed everything, especially the king sized bed. Your kind words motivate us to keep delivering great stays. We look forward to welcoming you back … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewCozy, modern and clean rooms. Very friendly and service-oriented staff. Central location. Can only recommend!
-
Dear Leonine, Thank you for your wonderful review and perfect scores! We’re thrilled you enjoyed our cozy, modern rooms and friendly service. Your recommendation means a lot to us. We can’t wait to welcome you back again soon! Best regards, Front Office Team Motto by Hilton Rotterdam Blaak
Dear Leonine, Thank you for your wonderful review and perfect scores! We’re thrilled you enjoyed our cozy, modern rooms and friendly service. Your recommendation means a lot to us. We can’t wait to welcome you back again soon! Best regar… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewDid not eat at the hotel. Price was exorbitant for a breakfast that is served gratis in many hotels.
Hotel was very expensive, but the most convenient and affordable place I could find for service to the Rotterdam cruise terminal. The room was clean and well-prepared, but cramped would be an understatement. You could scarcely move around the bed. Even as close as it was to the cruise terminal and the center of the city, the taxi rides to/from the hotel were well over 30 Euros. An inconvenient happenstance was that we arrived on the date of the annual summer Mardi Gras/Carneval, which made travel around the city difficult. Two pluses were that the hotel backs up to the city outdoor market (which is held twice a week, as I recall). We were able to purchase some wonderful summer produce, such as berries. There is a small park near the front entrance, which is surrounded by a number of "chic" restaurants. Access to our room was down a small corridor near the front entrance. It worked out fine, but I felt like I was going down a passage reserved for the janitorial staff, rather than a lovely hallway.
Dear David, We are sorry to hear about your experience with our hotel on your recent trip. Being a Motto by Hilton our rooms offer a small footprint, but they are made according to high standards and have everything you need, if you miss anything let the front office know and we will do our best to help you. We do hope you enjoyed our annual summer carnival we do understand this is an inconvenience to move around. We hope to welcome you back the next time you visit Rotterdam or go on a cruise from our city. -Diederick
Dear David, We are sorry to hear about your experience with our hotel on your recent trip. Being a Motto by Hilton our rooms offer a small footprint, but they are made according to high standards and have everything you need, if you miss a… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI liked the location, a lot of restaurants, huge market and ability to park a car at a hotel. Relatively reasonable price.
Worst check-in experience in my travel history. The woman-receptionist during check-in was quite rude, even hostile and annoyed. Didn't explained anything about parking - it is unacessible without a clicker, so if you parked your car you should also take out all your stuff and pulled it into the hotel before checking in (which is confusing and not convinient at all: if you parked you have no access to your car), we were running back and forth because of it 3 times, also there are only 2 clickers so if someone using it you have to wait. I mean for 20 euro parking and Hilton it is ridiculous, invest into more clickers so guests are not wasting time, explain how parking works not throw the clicker with a snobish face. The room is super small, I think the size of the room listed is not correct as we stayed previous day in a hotel with a same (supposedly) size of the room and it was much more spacious. We got bunk bed, which was not convinient and suffocating as windows could not be opened. The shower had faint smell of pee and the sink was stained and nearly beige instead of white. There is no space to sit or put your things anywhere except the bed and shelves around the bed, the cloth rack is so small it only fit carry-on suitcase, so we had to put other luggage next to the bed - it really felt worse than sleeper in a train. Pillows... if you supply two pillows they should be at least a bit different but no they we absolutely same thick stone spongy feeling, super thick blanket for summer and already super "stuffy hot" room. Glass door of the toilet and shower has opening on top and ventilation is not very good so - all smell goes directly to the room.
Hello, First and foremost I sincerely apologise for your experience at the reception. This is unacceptable and will be taken up with the staff concerned. Regarding the car park, whilst it is in the same building as the hotel we do not operate it, and are therefore limited as to our options regarding how to enter and exit it. We are working to find a better solution in the future. The rate of €20.00 is amongst the cheapest parking available in Rotterdam to compensate for the inconvenience. Our windows do not open as we are in a heritage building and the windows on the front cannot be changed and do not meet current requirements for opening windows. We do have air conditioning in all rooms instead. Our room descriptions reflect the Motto brand of Hilton, and our concept of having everything that is required for a good nights stay, a good shower in the best parts of the city at a reasonable price. I have noted your comments regarding the bedding and we will look into options. Once again I am sorry that your stay with us on this occasion was not to our own standards and to your quite reasonable expectations. Best wishes, Iain. Shift Supervisor
Hello, First and foremost I sincerely apologise for your experience at the reception. This is unacceptable and will be taken up with the staff concerned. Regarding the car park, whilst it is in the same building as the hotel we do not ope… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNice Hotel, with cosy rooms. small factilities in each room. Great Location, right near station Blaak and plenty of resturants.
Small rooms.
Dear William, Thank you for your kind review! We're glad you enjoyed our cosy rooms, cleanliness, and great location near Station Blaak. We understand the rooms are compact our design focuses on smart use of space but we truly appreciate your feedback. Hope to welcome you again soon! Best wishes, Team Motto
Dear William, Thank you for your kind review! We're glad you enjoyed our cosy rooms, cleanliness, and great location near Station Blaak. We understand the rooms are compact our design focuses on smart use of space but we truly appreci… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe location of this hotel is excellent. It is within an easy walking distance of many restaurants and things to do. The shower was the best we had for our entire trip. The staff were very friendly and the bed was comfortable.
The bathroom was interesting. It at least had separate doors for the shower and toliet.
Dear Stephanie, Thank you for your wonderful feedback! We’re thrilled you enjoyed our location, comfy beds, and especially the shower. It’s great to hear our staff made a positive impression as well. We hope to welcome you back on your next trip! Best wishes, Team Motto
Dear Stephanie, Thank you for your wonderful feedback! We’re thrilled you enjoyed our location, comfy beds, and especially the shower. It’s great to hear our staff made a positive impression as well. We hope to welcome you back on your ne… Show more