Reviews of New Ocean Paradise Hotel 3 stars

Location. Bathroom was fine.

Poor décor. Very basic

room/view

The bathroom doesn't work. The heater neither. Under bed we found clothes from other people ... too much noise in the next room and upstairs

Good location

Same building with the supermarket

Absolutely nothing 5 days before the hotel answers my question

Good three star hotel. Great view over the River Maas. Situated next to a lovely park, with a supermarket round the corner and a short walk from Delfshaven (where you'll find the excellent Stadsbrouwerij De Pelgrim!).

I enjoyed the room 222 the view in the bathroom was beautiful

Room 222 Is near the stairway so middle of the night people was yelling and being very loud that woke me up

Is very godd

The view is the only thing

A lot is wrong, paying the deposit, hard bed, smelly rooms,

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Location

Room was old, lots of mosquitos, temperature regulation was bad. Too expensive for what we got.

The hotel reception are extremly polite, and were very chatty with any questions.

- There is a 50 euro deposit when you arrive for their room keys. They give you one physical key per room and this deposit is not mentioned anywhere beforehand. - There was no airconditioner remote in our room. - Our wall and carpet were dirty, out of date, and very stained. - Only one usable plug in the room due to the other plug being under the table and covered in so much dirt. - Bath in bathroom had a chunk taken out of it. - Bathroom walls quite dirty and grimy. - Staff never did our room up when we were out or replaced towels. - Room had a weird smell, but leaving the window open meant mosquitos got in. - UBERs refused to come pick us up unless we walked 10 mins out from the hotel. Nearest bus, metro, etc is 15 minutes walk. Parking is 6 euro per hour outside between 12pm and 11pm. - No kettle or amenities in room. Downstairs one of us attended the buffet for dinner, letting the staff know I would be sitting with them for company. When we walked out the lady got into an argument with us and charged us for a plate of the buffet we never got. Saying 'being here, you pay' regardless. Very rude and mean tone with us when she realised we only spoke english.

Staff

Bed, Mosquito's in room *Have been bitted 7 times*, Shower was broken, floor had white marks over it - overall not pleasent

The people in the restaurant were nice and, despite nearly being closing time, they didn't mind serving me a plate of noodles.

Pretty much everything else. My room had a damaged airconditioner that didn't even work, the bathtub was damaged, the bathroom door was damaged, the bed wasn't particularly comfortable, there was no remote for the TV, and when I asked for one at the reception I had to go back twice bc the batteries were dead, and at that point I just gave up on it.

Clean.big bed

The room smelled terribly of cigarettes. The window wouldn't open to let the smell out. There was a kettle, but no cups. The fire alarm went off in the middle of the night, a false fire alarm. It scared my daughter terribly, and I got a migraine from the stress.

Funky location

Staff supplied morning coffee

Location not far from tram

Not very clean,broken shower head .mould, on wall,wall paper peeling, no sink plug, no housekeeping, even when we put the sign on the door, tape on electric socket and cold..