Parkhaven 21, Centrum, 3016 GM Rotterdam, Netherlands
#73 of 73 hotels in Rotterdam
Guests' ChoiceBased on 204 hotel reviews
5.4Cleanliness
5.8
Comfort
5.6
Location
7.5
Facilities
5.4
Staff
7.3
Value for money
5.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Trần
FinlandMy room quite cold
Check in, check out was fast
Stayed in April 2024
Reviewed: April 17, 2024
James
United Kingdomno fridge, kettle but nothing else to make a drink with, not even a cup. bathroom was dirty.
room is very big and having a supermarket and restaurants under the hotel is a bonus.
Stayed in April 2024
Reviewed: January 1, 2024
Abraham
NetherlandsThe location
The View
Stayed in December 2023
Reviewed: November 16, 2023
Lynne
United KingdomPart of a restaurant, but no facilities for guests such as breakfast or a resident's bar - couldn't even get a drink in the restaurant.
Decent sized rooms.
Stayed in September 2023
Reviewed: October 4, 2023
Aase
NorwayI had booked and paid for a room with sea view but got one facing the car park. Beds are hard but I solved it by putting the two over mattresses on top of each other. No room service in 5 days was unexpected but they replaced towels and emptied the bin…
I attended a conference and the other hotels were very expensive or very far from Rotterdam. So I felt the deal was good in the circumstances and was positively surprised after reading many bad comments. The room was spacious and the location is good. It’s also an interesting concept staying on a Chinese boat in Rotterdam. The park nearby is very nice.
Stayed in September 2023
Reviewed: September 30, 2023
Farouk
FranceOld property, Asian restaurant at ground floor so you smell the food all the time. You also smell the fuel of the boats and can hear the noise during the day
Good location, and big rooms. Quite during the night and nice view
Stayed in September 2023
Reviewed: September 29, 2023
Kostadin
Bulgariabathroom
bed
Stayed in September 2023
Reviewed: September 20, 2023
Bernhard
GermanyThe air-condition in both rooms did not work. Opening the windows did not really cool down the room, but instead let a couple of mosquitos into the room. The high room temperatures made the conditions in the rooms unacceptable. At least, the reception offed us the option to cancel the second night without costs as a response.
In general, the rooms were good and clean. Having a supermarket and a restaurant in the same building was also nice. There is enough parking place next to the hotel. The price for parking is acceptable, if you park only over night.
Stayed in September 2023
Reviewed: August 26, 2023
Keiso
JapanTaxis that I wanted were not prompt arrival.
This hotel room has a bathtub. This is important for Japanese travellers.
Stayed in August 2023
Reviewed: August 24, 2023
Christian
IrelandThe rooms are very hot in summer (I would guess 30°C) and the AC does not work. Leave the window open and the mosquitoes will get you (but it's better than roasting) The curtains were falling down and there were some stains on the floor.
The staff were very helpful and nice. Easy to bike to nearby places. Sheets were clean.
Stayed in August 2023
Reviewed: August 24, 2023
Peter
SwedenOur room had a very steep and narrow staircase to reach the floor. AC wasn’t working. No one could fix it.
Perfect location. Nice view over the river. Spacious room.
Stayed in August 2023
Reviewed: August 20, 2023
Pieter
BelgiumAirco was broken, not much wall sockets or not logically placed.. Place is really up for refresh.
Friendly staff. Relatively close to Rotterdam centre. Restaurant in hotel.
Stayed in August 2023
Reviewed: July 30, 2023
Harte
IrelandThe bed was like lying on a bag of stones, Floors creek, and thin walls
Good location,
Stayed in July 2023
Reviewed: July 16, 2023
Maztravels
United Kingdomits a bit far from the centre and the station, there are trams available for some of the way but no direct. the room also had very limited plug sockets as well as overhead lighting
the room had excellent views of the water and all the passing by boats, and the room came without the basics. there are few restaurants nearby but they do close early at around 9pm
Stayed in July 2023
Reviewed: July 13, 2023
Simon
United KingdomParking is advertised, but this is public parking which is very expensive and not secure. The room was very outdated..
The location is quite nice. The bed and bedding were clean and comfortable.
Stayed in July 2023
Reviewed: July 11, 2023
Kim
SwedenWe stayed at the hotel on hot day and it was impossible to get the room cool at night (no air conditioning), so that made it difficult to sleep.
Friendly staff, the room was decent and the cleaning was quite good.
Stayed in July 2023
Reviewed: June 24, 2023
Ariba
LuxembourgAs promised AC did not work which let me get sick and my whole vacation got spoiled
Staff
Stayed in June 2023
Reviewed: June 2, 2023
Agne
Belgiumroom without airconditioning (broken) and windows that don't oppen. Climbing stairs to reach our beds. Electricity sockets barely existing - to charge our phones we had to keep light on through the night. Very shabby. Felt like in a criminal movie abour Honkong mafia - partly amusing, but not place you would like to stay. And 50 EUR caution for a key! (got it back, sure, but still).
location. close to the park and tourist attraction boats. Center reachable by foot. Maas view was stunning.
Stayed in May 2023
Reviewed: May 18, 2023
Mark
United KingdomThe bathroom was really a bit of a disgrace, the seal around the shower base not acceptable and looked very dirty. The shower curtain didn't keep the shower water in and was somewhat past its best. The carpet in the room had seen better days, some time ago. There was no usable room temperature control, it looked like it had been broken, I have no idea if it worked, fortunately I didn't need it. The whole room looked and felt very 'worn out and tired'.
Staff helpful - Good location - Good Restaurants (both) - good room size - good bed size - the mattress was hard, which I like but many wouldn't.
Stayed in May 2023
Reviewed: May 12, 2023
Georgios
BelgiumToo expensive (paid 180 Euro/night) for the facilities provided, the bathroom was rundown and there wasn't enought lighting in the room (one weak lamp on the wall and two bedside lamps with only one working). You need to leave a 50 euro deposit for the key, something that is not mentioned when booking (not a big issue though as you get it back at checkout)
The location was good in a quiet part of the city within about 1km from the city center. Room was spacious and rather clean.
Stayed in May 2023
Reviewed: May 8, 2023
Icha
Netherlandsold buildings, bathroom not very clean, old carpet all over hall and in the room
View from the room was ok Size of the room nice and big
Stayed in May 2023
Reviewed: April 29, 2023
Andrejs
NetherlandsEr was geen föhn in de kamer en sanitair lekte.
Stayed in April 2023
Reviewed: April 28, 2023
A
PolandDirty. Extremely outdated. Damaged furniture. Mold. Noisy.
Location is awesome. Staff was friendly and helpful. It’s a unique place to stay.
Stayed in April 2023
Reviewed: April 9, 2023
Uladzislau
Polandcold water is not working in our room. soundproofing here is very bad! some dirty
Good place, beautiful hotel inside and outside. old Chinese style.
Stayed in April 2023
Saldus, Latvia
Mui Ne, Vietnam
Licciana Nardi, Italy
Dunedin, New Zealand
Gramado, Brazil
Rossleithen, Austria
Paris, France
Ocean Shores, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content