Nothing. Everything was perfect!

I highly recommend this boutique hotel in the center of Leiden. It's one of those cozy, yet upscale hotels that you are so happy you stumbled upon, and will recommend to all your friends, and absolutely be back. Stairs really are not too much trouble at all. Its super clean, great hot shower, comfortable bed and plenty of room to relax with a great view of the canal. The friendly staff and Bobby the Corgi mascot added to the pleasure we had during our stay.

Stayed in August 2025

Staff not at the premisis 24 hours

Location fabulous Staff lovely Room different and quirky. Just fabulous Lovely and clean

Stayed in August 2025

We were disappointed that, during a 6 day stay our towels were changed on the second day, but not again. While the beds were remade daily (with one exception when we had a "do not disturb" sign on our door) no attempt to wash the floor was made during our stay. We found the floor to be unpleasantly dirty towards the end of our time in the hotel. It was a shame that the hotel bar was not open in the evenings.

We appreciated the hotel's flexibility with early check-in and holding our bags securely after check-out until we were able to depart. All the staff were cheerful, chatty and friendly. Any queries were dealt with quickly. The hotel is incredibly attractive and in a brilliant location.

Stayed in August 2025

It is next door to a beautiful church, which rings every hour...

From check-in to check-out, this beautiful and comfortable hotel was friendly and exemplary. Thanks so much for looking after us so well, even on a short stay. I was lucky enough to have my own lounge and ancient privvy! It's by the water - the outdoor photo is from a river cruise.

Stayed in August 2025

I loved the room and the interior design. Very spacious and a lot of natural light.

Stayed in August 2025

Beautiful property, clean comfortable rooms, an amazing breakfast, but most of all a friendly, caring, and professional staff, all of whom are dedicated to making sure that every single detail is perfect.

Stayed in July 2025

Narrow stairs

Location, Beautiful charming building,

Stayed in July 2025

Parking is 21 euros/day. Navigation to garage confusing at first for someone unfamiliar with area. Reception desk closed at 19:00 and was not as communicative via booking.com messaging - which caused us to divert plans to arrive in time window Skipped on breakfast as we had little info and it seems to be brought in. Plentiful places to grab a bite nearby so we were very happy. Some noise from another guest as warned possible; but it was tolerable. Used ear plugs to cope with nearby church bells.

Well refurbished property in perfect location. A small squeak and that was dealt with. Bed was great (was two mattress but wide which was nice). AC worked very well. No view to speak of but concern was AC on hot day and it performed well. The stairs were not difficult for someone with average agility. Property memorable and historic ; location prime . Bathroom also very modernized. Nice to be in a property taken care of. We felt this was the nicest physical property of any we stayed at on our trip - luxury without a luxurious price .

Stayed in July 2025

Perfect location and a great boutique hotel. I don't think we could have chosen better. Especially recommend the Charley Suite on the ground floor, which is extra spacious, has a kitchen and is every well appointed.

Stayed in June 2025

Limited check-in times, breakfast was set and not a choice, no bar as the hotel is not manned 24 hours.

The room was spacious with a huge bed and the breakfasts were excellent.

Stayed in May 2025

I liked that that the suites were in historic building like from fairytale. We lived on the first floor, but we could see people, but they couldn’t due to special surface of the window.

Stayed in May 2025

The mattress was too soft for us. Reception is not always manned

Location is superb. There was this great little upstairs with an outside picknick table

Stayed in May 2025

Nothing

The location of this hotel is outstanding - the town is stunning and the hotel is in the middle of it - loads of bars and restaurants nearby - there is also an amazing underground car park about 100m away.

Stayed in May 2025

Nothing

Wonderful small, relaxed hotel in an excellent location for walking the city. Easy access by bus from the train station. Very good facilities and staff. Clean and comfortable room with great bathroom. Hotel has lots of new oak stairs and panelling which looks beautiful. We had the topmost room which was good for views and quiet but challenging for 70+ year old knees.

Stayed in May 2025

Stairs!

Fab location. Suite at front of hotel.

Stayed in April 2025

Huge room with view over the canal.

Stayed in April 2025

The room was just as it looked on the photos. It was immaculate and a very comfortable bed.

Stayed in April 2025

Parking! Selected places with Parking - Parking is on street at a premium or in a car park some distance away. This meant an additional 16 euro when I expected the hotel to have some! Not clear on website. Also breakfast felt expensive for its size - although beautifully presented.

The staff were friendly, helpful and really engaging. The rooms was nice and felt opulent. Breakfast was very nice but felt small compared to other places we've stayed. Really central spot.

Stayed in April 2025

Historic buildings have their constraints. There is no lift; to reach the top floor room, one has to climb two storeys on a very steep spiral stair. Going downstairs with luggage is quite tricky.

Excellent location, close to the centre but on a quiet canal quai. Good underground parking just across the canal from the hotel. A wonderful historic building with a lot of character and perfect views. The top-floor room is very large and airy, looks stylish with exposed roof beams. Everything is spotless clean. The staff is very friendly and helpful.

Stayed in April 2025

Room was described as 'terrace with city views' but the terrace was a rather dull uninspiring space - would need to climb out of the window to access it from the room and there was no view of the town/city

Room very well appointed with everything needed for a comfortable stay. Location was perfect as it was away from the main business of the town centre but everything was within easy walking distance. Staff very friendly.

Stayed in April 2025

Location and helpful staff

Stayed in April 2025

Full of character and reflective of building’s history while also fresh, modern renovation, all mod cons.

Stayed in April 2025

Wonderful hotel with a warm reception!

Stayed in April 2025

we could easily hear the people above us

n/a

Stayed in April 2025