Reviews of Boutique Hotel Steenhof Suites - Adults Only

I highly recommend this boutique hotel in the center of Leiden. It's one of those cozy, yet upscale hotels that you are so happy you stumbled upon, and will recommend to all your friends, and absolutely be back. Stairs really are not too much trouble at all. Its super clean, great hot shower, comfortable bed and plenty of room to relax with a great view of the canal. The friendly staff and Bobby the Corgi mascot added to the pleasure we had during our stay.

Nothing. Everything was perfect!

Location fabulous Staff lovely Room different and quirky. Just fabulous Lovely and clean

Staff not at the premisis 24 hours

The outdoor access is 2nd floor

Old toilets. Not clean. Should be clearly mentioned. Not very good mattress Overall ok, not great.

We appreciated the hotel's flexibility with early check-in and holding our bags securely after check-out until we were able to depart. All the staff were cheerful, chatty and friendly. Any queries were dealt with quickly. The hotel is incredibly attractive and in a brilliant location.

We were disappointed that, during a 6 day stay our towels were changed on the second day, but not again. While the beds were remade daily (with one exception when we had a "do not disturb" sign on our door) no attempt to wash the floor was made during our stay. We found the floor to be unpleasantly dirty towards the end of our time in the hotel. It was a shame that the hotel bar was not open in the evenings.

The location is excellent everything that we wanted in a hotel was there. It was small had a great breakfast clean comfortable. This is the second time we have stayed there.

No complain complaint

From check-in to check-out, this beautiful and comfortable hotel was friendly and exemplary. Thanks so much for looking after us so well, even on a short stay. I was lucky enough to have my own lounge and ancient privvy! It's by the water - the outdoor photo is from a river cruise.

It is next door to a beautiful church, which rings every hour...

I loved the room and the interior design. Very spacious and a lot of natural light.

Beautiful property, clean comfortable rooms, an amazing breakfast, but most of all a friendly, caring, and professional staff, all of whom are dedicated to making sure that every single detail is perfect.

Location, Beautiful charming building,

Narrow stairs

Well refurbished property in perfect location. A small squeak and that was dealt with. Bed was great (was two mattress but wide which was nice). AC worked very well. No view to speak of but concern was AC on hot day and it performed well. The stairs were not difficult for someone with average agility. Property memorable and historic ; location prime . Bathroom also very modernized. Nice to be in a property taken care of. We felt this was the nicest physical property of any we stayed at on our trip - luxury without a luxurious price .

Parking is 21 euros/day. Navigation to garage confusing at first for someone unfamiliar with area. Reception desk closed at 19:00 and was not as communicative via booking.com messaging - which caused us to divert plans to arrive in time window Skipped on breakfast as we had little info and it seems to be brought in. Plentiful places to grab a bite nearby so we were very happy. Some noise from another guest as warned possible; but it was tolerable. Used ear plugs to cope with nearby church bells.

Perfect location and a great boutique hotel. I don't think we could have chosen better. Especially recommend the Charley Suite on the ground floor, which is extra spacious, has a kitchen and is every well appointed.

The room was spacious with a huge bed and the breakfasts were excellent.

Limited check-in times, breakfast was set and not a choice, no bar as the hotel is not manned 24 hours.

I liked that that the suites were in historic building like from fairytale. We lived on the first floor, but we could see people, but they couldn’t due to special surface of the window.

Location is superb. There was this great little upstairs with an outside picknick table

The mattress was too soft for us. Reception is not always manned