We took the bus in to town from the airport and the walk up the hill on a snowy path is difficult when you're dragging or carrying cases.

Convivial atmosphere in common parts. We chatted to several other guests who were also preparing and eating meals in the communal kitchen. The rooms are comfortable but the shower room in our was a very tight squeeze and pretty basic.

Stayed in March 2025

Just a small caveat that the toilet/shower room are shared among a few rooms. though I did not have any issue with it, I figure if you go on big group and the premise is full, it maybe a bit crowded.

It's perfect for a solo traveler. You have everything you need within your room, its cleaned everyday. the kitchen is also fully equipped, with a nice add of the free tea/coffee/hot chocolate option. Close to the city centre Very value for money. I will definitely recommend it

Stayed in April 2025

no breakfast options, staff is not always present, might have to wait around a bit

location was really good. also had a laundry downstairs.

Stayed in February 2025

Great stay, comfortable room and clean bathroom. Everything you need in the kitchen and bonus: free coffee and tea. Moreover, you have access to a washing machine and a dryer. I highly recommend this place and also their northern light tour

Stayed in March 2025

Someone used the kitchen but didn't clean the dishes. We had to clean what we needed. If you stay for a night, don't bring big luggage with you as there's no elevator.

Great location, parking (reserved / paid in advance)

Stayed in March 2025

Very expensive, double the price of last minute rooms. No elevator to go to the 3rd (and last) floor with suitcases. No option to cancel room service during the day, which would be great for privacy.

Close to the city center (after some stairs), beautiful room on the last floor with a sink. Quiet at night. Free coffee, tea and hot chocolate on the ground floor.

Stayed in February 2025

Location is uphill, very challenging for winter time as roads get slippery, a lot of work to get there

Nice kitchen, free to use

Stayed in February 2025

Really well stocked kitchen, shower and toilet were always clean and room was very good size with comfortable beds and chairs. It’s in a great location- there are bus stops nearby and in walking distance of the centre of the city.

Stayed in February 2025

Most of the time there wasn’t any staff around to ask questions!

The room were big and with a great view of the outside!

Stayed in January 2025

Relatively costly. No shower gel/ tooth paste. Small room. Not as clean as expected.

Easy to access. Close to bus stop. Walking distance from city center. Northern Light Tour was great. Coffee, tea, hot chocolate are always available. You can use the kitchen to cook.

Stayed in January 2025

The sound insulation effect of the room

Check-in at the hotel is very convenient. You will receive the door and room passwords by email, so you don't need to go to the front desk to check in. The location is also very close to the city center and the scenery is beautiful. The room, bathroom and toilet are all clean. Except for the slightly poor sound insulation, everything is good.

Stayed in January 2025

Some of the decorations in hallways a bit tired but really not a problem

Short walk from centre of town. Great cooking facilities and free laundry and big fridge in room meant you could be sure your food was safe. Also v comfy beds.

Stayed in January 2025

the ventilation above the bed constantly blows unpleasant cold into head

clean room, communal kitchen downstairs, 2 vending machines with coffee/tea (free) and snacks/toothpaste (paid), very good location, close to everything

Stayed in November 2024

Clean

Location just perfect

Stayed in October 2024

Paying almost 300€ for just one night and there is no private bathroom

Location, close to city center.

Stayed in January 2025

It's absolutely fine.

We were looking for a stop over location before catching the Arctic Route Bus into Finland, which is a shame, because each time we undertake this trip, we feel that Tromso deserves more time. The aforementioned aside, Ami Hotel works well - comfortable, central, very easy to get to - and for Norway, it is reasonably priced - we stayed twice; and will stay at Ami Hotel next time too.

Stayed in December 2024

As we only stayed for one night, it was not an issue that the WC is so small. But yes, it's so tight that it would be a challenge to put on a tampoon. The WC on the whale watching boat is even bigger than Ami's WC on 1st floor. I will be booking an en suite room if I will travel with my period 😅

The location is great. It is walking distance to the central Tromso, including the bus station, the boats for whale watching, museums, etc. The beds are great. The automated check in is also amazing 🤩 It's also thoughtful that you have your own sink in the room with shared bathroom. We didn't use the shared bathroom but I HOPE they have enough hooks and places to put down our toiletry bags and change clothes.

Stayed in December 2024

With slippers, it will be perfect

Stayed in December 2024

Since the building was quite old, the soundproofing wasn't the best. However, it didn’t bother me much because I was sleeping wearing earplugs.

The location was great, though it was a bit of a climb up a slope from the bus station to the hotel. I loved the homely atmosphere of the accommodation. There was even a free coffee machine, which was a nice touch, especially since Tromsø is so cold. Having a hot chocolate on arrival or in the morning was amazing. I also appreciated the kitchen facilities, and the door code system was really convenient. They let me leave my luggage after checking out as well, everything was so homie and nice.

Stayed in December 2024

Shared bathroom it was too small and the room heater went off in middle of the night it was damn cold.

It was close to all the major places

Stayed in December 2024

No elevator, but we were aware about this prior to the booking. So if you are bringing a lot of luggage, it may be a little taxing to carry up all the way to the top floors.

Clean room, relatively quiet. There's free tea, coffee and hot choc at the lounge. Staff are quite friendly.

Stayed in November 2024

It's clean just small bathroom place. No wardrobe for clothes.

Close to the town. Excellent location. View is beautifull. They are very flexible. You can leave your luggage after check out. Facilities good, big kitchen, coffe machine for free. Friendly staff. We will go back.

Stayed in December 2024

The room is very small although it worked for me. It works almost like a hostel. Actually is kind a hostel but with indivudual rooms. It is something which is not very clear on the description, maybe could improve the description because I expected something a little different.

The location is very good, very close to the center, almost everything works on a self service mode.

Stayed in November 2024

The coffee machine was pretty crap in my opinion and some of the housekeeping staff a bit rude. Other than that I barely saw a staff member the whole time I was there

Great location and easy check in / check out process. Also the northern lights safari operated out of this house was amazing

Stayed in December 2024