I like hotel staff reception and service so customer friendly .

Stayed in July 2025

Narayan and his staff cheerfully provided all of our expectations. The airport shuttle was a cost effective travel choice. Our flight was delayed and Narayan and the driver tracked our flight. It was wonderful to see our name in a sea of unknown faces upon arriving in an unknown country. The rooftop garden area was an exceptional place to share our last delicious breakfast in Nepal. I highly recommend Narayan and his staff at Hotel Family Ties!

Stayed in July 2025

The supply of hot water was not as smooth as we would have liked. There is no lift and hence one had to climb stairs.

The service was excellent. Room service was efficient and punctual. Breakfast had a reasonable spread and the quality was good. Every request was attended promptly by Mr. Narayan, the Manager.

Stayed in April 2025

Wonderful and welcoming staff. Comfortable room w hot showers. Great breakfast. Location a little off the crazy streets - quiet yet close to restaurants, shopping & sites

Stayed in May 2025

I always feel at home here!. Narayan, his family and staff are exceptional. I can relax knowing I will be treated like family. Thank you so much!

Stayed in April 2025

I always feel like family when I stay at Hotel Family Ties! Especially as a first time traveler to Nepal, Narayan, his family and staff will make certain you have all the best information and necessary resources for whatever activities you are planning. Narayan has waited for me outside the international arrival doors at the airport, made travel arrangements so I could sit on a luxury bus with single seats on one side (no one in a seat beside sleeping on my shoulder!), been up at 3:30am to walk me with my bags to catch a long distance Jeep at a specially arranged pickup spot nearby, listened and took the time to plan a trek suitable for an 'older' single woman and exchanged my money at an higher rate than the money changers in Thamel. I am so thankful for his many kindnesses over the years. The Family Ties Hotel itself is very comfortable with attached bathrooms, balconies, the best showerheads, delicious meals and a great location just out of the main traffic and noise of Thamel. There is a lovely rooftop sitting area and a garden area on the main floor along with the restaurant inside. It's also convenient to have a wonderful massage at the Seeings Hands blind massage center just a short distance away. To me, the Hotel Family Ties is 'Home away from home' in Kathmandu. I feel certain you will agree!

Stayed in March 2025

High floor although it is good preparation for the track

Personal attention from the airport until departure from the hotel, including travel arrangements.

Stayed in April 2025

Returned here after my hiking and everything was great. Smooth check-in/checkout and very helpful staff. I recommend this hotel to everyone.

Stayed in March 2025

I had a great time here. Excellent location just near Thamel, good breakfast and attentive staff. They helped me with the bus ticket to Besisahar and kept my luggage safe while on trail.

Stayed in March 2025

Host is superb friendly. Also offers rental of great scooters

Stayed in March 2025

Good quiet rooms with budget friendly option .

Stayed in February 2025

Location

Quiet and tidy

Stayed in February 2025

Convenient location. Friendly and helpful staff. Great view from the rooftop.

Stayed in January 2025

The room and bed were incredibly comfortable, and the breakfast was absolutely delicious. I’d also like to express my special thanks to the owner for providing airport transfer services and helping me and my companion with arranging bus tickets to Pokhara. Without your help, our trip wouldn’t have been so smooth. We are truly grateful!

Stayed in January 2025

Nothing

The warm welcome and being able to choose our room.

Stayed in December 2024

Nothing !

Family ties is a great place to stay, just outside of Thamel, close enough but without the crowd and noise. We stay in two separate occasions and the rooms were cosy, clean and comfortable. The owner and the employees are very nice and welcoming and will help you in every situtation if you need them to!

Stayed in November 2024

everything was so clean, nice room with great bathroom, very friendly staff, lots of yummy options for breakfast, best hotel I’ve been to in Nepal

Stayed in November 2024

Friendly staff, good location, spacious room.

Stayed in November 2024

We arrived at 5 am and someone could let us in and we were lucky that our room was already available.

Stayed in November 2024

Being able to eat breakfast in the rooftop space.

Stayed in November 2024

The owner, Narayan, the best host you can have. He makes you feel like home.

Stayed in October 2024

everything was perfect

Amazingly friendly staff, clean and spacious rooms

Stayed in October 2024

Nothing, I totally enjoyed it

It is clean, in a good spot and has a wonderful rooftop

Stayed in October 2024

Location isn’t far from Tamel but in quiet place in 100 m from the bus station to Pokhara and Chitwan! Mo-mo restaurant in 100 m away as well. Stuff is very polite and helpful. Actually family lives in the same building, so it’s like hotel with all advantages of homestay. Mr Narayan provide me with the bus tickets to Chitwan and got a lot of advices. He upgraded my accommodation as well. Definitely recommend!

Stayed in September 2024