Reviews of Hotel Garuda
bhaktapur, 44800 Bhaktapur, Nepal

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewLocation and staff
Facilities, room size & bathroom
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewVery good location, the view from rooftop is superb, very helpful staff, very appreciated.
We're delighted to hear that you enjoyed our location and the stunning view from our rooftop! Our team works tirelessly to ensure that our guests have a memorable experience, and we're thrilled that you found our staff to be helpful. Your kind words are greatly appreciated, and we look forward to welcoming you back soon!
We're delighted to hear that you enjoyed our location and the stunning view from our rooftop! Our team works tirelessly to ensure that our guests have a memorable experience, and we're thrilled that you found our staff to be helpful… Show more
Reviewed: 21 October 2023 · Stayed in October 2023
Verified reviewAmazing staff
A lot of noise for the position near the temple. At 5 am in the morning the temple’s bells sound every minute
We appreciate you taking the time to give our hotel a review. We would like to respond to your remarks and thank you for your feedback. First of all, we are thrilled to learn that you thought that our staff was outstanding. Our first priority is giving our visitors outstanding service, therefore we appreciate you telling us that our staff left a good impression. We would like to point out that our hotel is ideally situated near a world heritage site temple in relation to the noise problem near the temple. Especially during significant festivals like Dashain, when devotees frequently rise early for prayers and ceremonies, this may result in some noise. During such times, the ringing of temple bells is an essential component of the local people's cultural and religious experience. We appreciate you choosing to stay with us and hope that you had a pleasant experience overall.
We appreciate you taking the time to give our hotel a review. We would like to respond to your remarks and thank you for your feedback. First of all, we are thrilled to learn that you thought that our staff was outstanding. Our first priori… Show more
Reviewed: 18 June 2023 · Stayed in June 2023
Verified reviewCentral location. Easy to reach everywhere. Good breakfast. The staff was nice. Best place to chill at night while sipping a chilled beer. The chicken thali was a sweet spot for the dinner.
None. Everything was just perfect for me.
Reviewed: 6 May 2023 · Stayed in May 2023
Verified reviewI thought of giving a chance to this hotel although it had low rating. expected less but was surprised as it was good. the hotel had a prime location and I loved the view from the rooftop restaurant/bar. The complement breakfast was very good. Room and toilet was clean. Got no complain.
Hot water took a bit of time.
Dear guest, Thank you for sharing your feedback with us. Despite its low rating, we are delighted you gave our hotel a chance and were happy with your stay. We appreciate your kind words about our prime location, rooftop restaurant/bar, complimentary breakfast, clean room, and toilet. We are thrilled to hear that you enjoyed the stunning view from our rooftop restaurant/bar, and we hope that it added to the overall experience of your stay. We apologize for the inconvenience you experienced with the hot water, and we have noted your feedback to improve our services. We are committed to providing our guests with the best possible experience, and we are happy to know that we were able to meet your expectations. Thank you for choosing our hotel for your stay, and we look forward to welcoming you back soon. Best regards, Hotel Garuda
Dear guest, Thank you for sharing your feedback with us. Despite its low rating, we are delighted you gave our hotel a chance and were happy with your stay. We appreciate your kind words about our prime location, rooftop restaurant/bar… Show more
Reviewed: 5 May 2023 · Stayed in April 2023
Verified reviewBest location to stay with a great view of Bhaktapur. I really enjoyed my stay. The room was cozy and the staffs were friendly. Also, the complimentary breakfast was a treat in the morning. You should definitely give it a try if you are looking to stay in Bhaktapur.
Dear valued guest, Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us, and that our cozy room, friendly staff, and delicious complimentary breakfast made your visit to Bhaktapur even more memorable. We take great pride in our location and are delighted to know that you appreciated the breathtaking views of Bhaktapur from our hotel. We are glad to hear that you found the location convenient for exploring the city. Thank you for your kind feedback. We hope to have the opportunity to welcome you back to our hotel in the near future. Best regards, Hotel Garuda
Dear valued guest, Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us, and that our cozy room, friendly staff, and delicious complimentary breakf… Show more