I loved the heritage style apartment with cooking facilities, the great staff and that I had a separate entry. It was all hassle free and I appreciated it so much.

Stayed in June 2025

No A/C, the stairs, my room was a bit dark.

The personnel, the location, how cozy the hotel was.

Stayed in June 2025

While most staff were friendly, respectful and helpful, the night shift staff was unfriendly to us. He was very rigid, slow in service and invaded our personal boundaries, such as trying to read our emails while we worked in the lobby. The larger double room offering "landmark view" doesn't really have any view.

It's of great value. In my opinion you get more than you pay. The hotel is centrally located and tugged away in a small alleyway, so it's not as noisy as most hotels in the old town center of Patan. Not many options for breakfast but if you are not staying for long, it's efficient and healthy. The hot water and wifi are both stable - can't say the same for most hotels in Nepal!

Stayed in May 2025

Quite comfortable and private

Stayed in April 2025

I was surprised to learn that my booking was canceled after check-out, citing an issue with my card, even though I stayed at the hotel and paid in full by card. Fortunately, I can still provide a review of my stay. Be aware that there is no elevator, and the stairs are quite steep and narrow, so keep this in mind when deciding whether to book here.

The location is convenient, being close to the famous Durbar Square, though it’s frustrating that you have to pay to walk by it, especially when you’re staying nearby (perhaps it can be improved by negotiating with the authorities). This forces you to either sneak past the guards or take a longer route. The room is clean but somewhat small for the price. However, it comes well-equipped with essentials like toiletries, a hair dryer, and towels. Breakfast is simple but ok; however, I found it misleading when they mentioned at check-out that coffee was complimentary. If I were expected to pay for it, this should have been clearly communicated beforehand rather than presenting it as a "discount" on what I thought was included with the breakfast price. On a positive note, the staff is friendly.

Stayed in March 2025

As it was top floor it was quite hot. We were given a room fan however which helped.

It was a nice apartment room. Bed was on the top floor with rooftop views typical of Patan. The staff were very helpful and the room was clean. Bed was comfortable. The location was excellent, just off the main square.

Stayed in April 2025

This was a really nice hotel, in fact, a little gem hidden in Patan, and I can highly recommend. It has a nice vibe, and they serve great coffee (always a bonus when travelling)

Stayed in April 2025

Very friendly welcome from all staff, they helped me with a taxi booking as well which was great and meant i got a good price! Breakfast was tasty and freshly cooked. And the WiFi was good enough for work and watching a film! Comfortable rooms and great location. Great value for money

Stayed in April 2025

Very clean, great location, helpful staff

Stayed in March 2025

Little bit noisy! I would suggest introducing vegan options for breakfast

I love all!! Amazing stuff! Especially Prasanca! Friendly, warm,attentive, kind! Professional I love breakfast

Stayed in March 2025

Just a 1-minute walk from the sacred and timeless Patan Durbar Square, a UNESCO World Heritage Site, the hotel provides a soulful eco retreat. Steeped in heritage and spirituality, the atmosphere here is one of peace, reflection, and warm hospitality. Thoughtfully designed with elegant interiors and touches of local Newari artistry. The rooms are,spotless and very comfortable, it’s a great deal for the offered rates. The staff welcomes you with genuine warmth, offering service that feels as heartfelt as it is attentive. It is not just a place to stay but a place to experience the spirit of Patan. Highly recommended!!!

Stayed in March 2025

The room was very cold. And even blanket was not able to help.

The staff was very welcoming and friendly. Breakfast was also really good and healthy

Stayed in March 2025

The stay was generally good, but the lack of a lift made it a bit inconvenient, especially with luggage.

It was my first time staying in a hotel in Nepal and I really enjoyed my stay at this hotel. It was clean, cozy, and extremely comfortable, making it a great place to relax. The location was also perfect, with easy access to everything I needed. Overall, it was a wonderful experience!

Stayed in February 2025

Excellent location with the view of the city and lake from the room and the adjacent terrace. The host has been phenomenal in communicating throughout the booking to checkout. Highly recommend this place for anyone visiting with your family or friends. And if the weather is good, dinner and breakfast on the terrace is a definite yes.

Stayed in February 2025

Spacious, comfortable rooms in a beautiful hotel with a lot of character. Everything very good. Very comfortable beds

Stayed in February 2025

A bit cold the rooms in winter for the location of the building .

Best location and super kind staff very helpful, sure I will repay again,many thanks

Stayed in December 2024

Very nice new hotel! Everything was very clean and comfortable - good bed, wifi, very hot shower. The location in a little courtyard is very nice and means no street/motorbike noise. The staff are great - very friendly and helpful. They even remembered our food preferences when we came back after a two week trek! The location is very close to the Patan Darbar Square, lots of restaurants and so on.

Stayed in November 2024

Very good breakfast, freshly prepared

Stayed in December 2024

Clean and comfortable rooms, great location and excellent service. Highly recommend.

Stayed in November 2024

It was amazing. Great coffee and the breakfast was filling.

Stayed in November 2024

Karuna Hotel Patan Kathmandu gave me nostalgic vibes, comfy beds and the room was super clean & tidy. staff are so gentle kind & cooperative. it was Just minutes from Patan Durbar Square, it's highly recommended if you are looking for hotel near patan area🙏

Stayed in November 2024

Karuna Hotel Patan provides a wonderful stay with great breakfast, incredibly helpful and kind staff and super comfy beds. Pleasant ambiance with nostalgic vibes. Front desk staff Dinesh, who were so kind and helpful, always with smiley face, totally satisfied with the service. Room was also neat and clean, quite place. Highly recommended. 😊

Stayed in November 2024

A little noisy but where isn't in Patan!

Great place to stay to explore Patan. Comfy bed and great bathroom. The staff were lovely and helpful and the breakfast was good.

Stayed in November 2024

Best hotel that we stayed at in all of Nepal out of our 30 days. Beautiful rooms and excellent staff. Also, an amazing coffee machine!

Stayed in November 2024