Reviews of Landmark Pokhara 5 stars
Landmark Chowk, Lakeside, 33700 Pokhara, Nepal
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThey did the double charged of my money. They stole my money
They didn’t refund my money
Dear Abraham, We would like to apologies for the double charge to your bank card due to some technical issues. We have already refunded the amount to your nominated bank account . Please have a look at your bank details it should have reflected into your bank account. if there is any further assistance required please feel free to reach out to me. Siraz Maharjan Assistant Front Office Manager whats app number +977-9856033421
Dear Abraham, We would like to apologies for the double charge to your bank card due to some technical issues. We have already refunded the amount to your nominated bank account . Please have a look at your bank details it should have refle… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe entire team was friendly and welcoming.
The breakfast, which was served a la carte, seemed rather overpriced.
Dear Kiran, Thank you for your feedback and for appreciating our friendly and welcoming team. We’re sorry to hear that the breakfast pricing didn’t meet your expectations. Your comments are valuable, and we will certainly review this with our team. We hope to welcome you again for an even better experience. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Dear Kiran, Thank you for your feedback and for appreciating our friendly and welcoming team. We’re sorry to hear that the breakfast pricing didn’t meet your expectations. Your comments are valuable, and we will certainly review this with … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewEverything 🥰 😘 😍 😒
Nothing
Dear Prabhakar, Thank you so much. We're thrilled you had an awesome and fabulous experience. Hope to welcome you back soon. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewTravel Desk of Hotel.
Worst Experience of my life. They are rating Five Star of their hotel but the facilites are zero. Breakfast is not upto the mark, they are not even providing Whishky Glasses in the room, Icecubes and other things, they are blackmailing to the Guest in the name of room service, No Hotel Management are liable to take responsibilites, Swim Customes are very costly. Spa is very very bad, Suna was not in working condition.
Dear Prashant, We’re truly sorry to hear about your disappointing experience. Your feedback regarding the breakfast, room amenities, spa, and service concerns is taken seriously. This is not the standard we aim for, and we are addressing these issues internally. We value your input and hope to have the chance to provide you with a better experience in the future. Warm regards, Milan Shrestha General Manager Landmark Pokhara
Dear Prashant, We’re truly sorry to hear about your disappointing experience. Your feedback regarding the breakfast, room amenities, spa, and service concerns is taken seriously. This is not the standard we aim for, and we are addressing t… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery good
So amazing
Dear Vikram, Thank you. We're so glad you had a great experience. Hope to see you again soon. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewRooms were spacious and clean
Lighting of the room
Dear Dilawar. Thank you for your feedback. We’re glad you enjoyed your stay and appreciate your feedback for the room lighting. We've noted your comment about the lighting being a bit dark and will look into making it brighter for better comfort. Hope to welcome you back soon. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Dear Dilawar. Thank you for your feedback. We’re glad you enjoyed your stay and appreciate your feedback for the room lighting. We've noted your comment about the lighting being a bit dark and will look into making it brighter for better c… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe hotel is in a great location, which made it easy to get around and explore the area. Unfortunately, that was the main highlight of the stay. While the surroundings were convenient, the hotel itself didn’t leave much of a positive impression. The amenities and overall service felt underwhelming, with nothing particularly standing out beyond its location. That said, the staff were friendly and helpful, which I genuinely appreciated during the stay.
The cleanliness of the room was not up to standard, which was disappointing.
Dear Poonam, Thank you for your feedback. We're glad you enjoyed the location and appreciated our friendly staff. We're sorry to hear the cleanliness and amenities didn’t meet expectations. Your comments have been shared with our team to help us improve. We hope to welcome you back for a better experience. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Dear Poonam, Thank you for your feedback. We're glad you enjoyed the location and appreciated our friendly staff. We're sorry to hear the cleanliness and amenities didn’t meet expectations. Your comments have been shared with our team to h… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewThe beds is hard I can’t sleep well
Dear Sara, Thank you for your feedback. We’re sorry to hear that the bed was uncomfortable during your stay. Please be assured that we take this issue seriously and will work on improving the bed comfort. We hope to have the opportunity to serve you again, and we’ll ensure a more comfortable bed for your next visit. Best regards, Milan Shrestha General Manager Landmark Pokhara
Dear Sara, Thank you for your feedback. We’re sorry to hear that the bed was uncomfortable during your stay. Please be assured that we take this issue seriously and will work on improving the bed comfort. We hope to have the opportunity to… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewLocation
Thank you for taking your time to give us a review.
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewBreakfast was good hygiene maintained it was comfortable stay will visit soon
Nothing
Dear Gayatri, Thank you for your kind words! We’re delighted to hear that you enjoyed the breakfast and appreciated our commitment to maintaining hygiene. Providing a comfortable stay for our guests is our top priority, and we’re thrilled you had a pleasant experience. We look forward to welcoming you again soon. Warm Regards, Milan Shrestha General Manager Landmark Pokhara
Dear Gayatri, Thank you for your kind words! We’re delighted to hear that you enjoyed the breakfast and appreciated our commitment to maintaining hygiene. Providing a comfortable stay for our guests is our top priority, and we’re thrilled … Show more
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewLocation was good
They don't have a minibar or a fridge in the room where they are mentioning online that they are a five star hotel. We booked 3 rooms for 7 person. Front office staff of the hotel was very unfriendly and uncooperative because we only asked for a 30-minute late check-out time and they didn't even allow it. Instead, someone warned us that we would have to pay for the late delay.
Dear Mohammad, Thank you for your feedback. We apologize for the inconvenience caused by the lack of a minibar or fridge and any miscommunication about our amenities. We're also sorry to hear about your experience with the late check-out request and will address this with our team to improve flexibility and service. We value your comments and hope to provide a better experience in the future. Warm Regards, General Manager Landmark Pokhara
Dear Mohammad, Thank you for your feedback. We apologize for the inconvenience caused by the lack of a minibar or fridge and any miscommunication about our amenities. We're also sorry to hear about your experience with the late check-out r… Show more
Reviewed: 15 October 2024 · Stayed in September 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in June 2024
Verified review