Reviews of Hotel Le Himalaya 4 stars
Lazimpat Road, Lazimpat, 44600 Kathmandu, Nepal
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Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewReviewed: 9 November 2023 · Stayed in November 2023
Verified reviewReviewed: 3 November 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 September 2023 · Stayed in September 2023
Verified reviewStaff is amazing. Thank you for taking care of everything!
Dear Adam, Thank you so much for your perfect ratings and kind words! We’re truly delighted to hear that you had a great experience and felt well taken care of by our team. Your appreciation means a lot to us. We hope to welcome you back to Hotel Le Himalaya on your next visit! Warm regards, Hotel Le Himalaya
Dear Adam, Thank you so much for your perfect ratings and kind words! We’re truly delighted to hear that you had a great experience and felt well taken care of by our team. Your appreciation means a lot to us. We hope to welcome you back … Show more
Reviewed: 5 September 2023 · Stayed in August 2023
Verified reviewReviewed: 30 August 2023 · Stayed in August 2023
Verified reviewStaff was very friendly
Construction in day time in hotel
Dear Vivek, Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff friendly and appreciated the value for money. We apologize for any inconvenience caused by the daytime construction. Please know we are working to improve our facilities, and we truly value your understanding and patience. We hope to welcome you back for an even more comfortable stay in the future. Warm regards, Hotel Le Himalaya
Dear Vivek, Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff friendly and appreciated the value for money. We apologize for any inconvenience caused by the daytime construction. Plea… Show more
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewNothing
1 Debited my card on their own when I wanted to pay by cash. I thought it was only for blocking the property and we would pay at the property while checking in. 2. Temporary room was given but it was never changed even after addressing. Hence we ended up in the same room the entire stay. 3 Just because the breakfast was free it was as good as not there. Only 1 day we tried eating and we had stomach problems. 4. Renovations in the hotel. continuous drilling and hammering sound which would start as early as 9am . We go for holidays to relax and not to go through this chaos. It should have been mentioned on your website while booking and not after we checked in. When we asked the hotel they said we have kept a circular in the room which is visible only after you checkin and payment. Overall it wasn’t a pleasant holiday and I would rethink to book my hotels through your website.
Dear Ms. Anitha, Greetings of the day! Thank you for choosing Hotel le Himalaya for your recent visit. We are extremely apologetic for the inconvenience you had experienced during your stay. Thank you for bringing on our notice all the incidents that had occurred with you. We appreciate you giving your time to give your feedback. We will make sure to look into it and take appropriate action. We hope you will provide us the opportunity to serve you again. And on your next visit we will not let you be disappointed with anything and have good memories . Regards, Sneha Prajapati Reservation /Guest Relation
Dear Ms. Anitha, Greetings of the day! Thank you for choosing Hotel le Himalaya for your recent visit. We are extremely apologetic for the inconvenience you had experienced during your stay. Thank you for bringing on our notice all the i… Show more
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewFriendly staff
Dear E OH, Thank you for your wonderful review! We’re thrilled to know you enjoyed a perfect and peaceful stay, and that our staff made a positive impression. We appreciate your honest feedback about the location and WiFi, and we’ll keep working to improve. Looking forward to welcoming you back soon! Warm regards, Hotel Le Himalaya
Dear E OH, Thank you for your wonderful review! We’re thrilled to know you enjoyed a perfect and peaceful stay, and that our staff made a positive impression. We appreciate your honest feedback about the location and WiFi, and we’ll keep … Show more
Reviewed: 29 July 2023 · Stayed in July 2023
Verified reviewWife service so poor
Namaste Sir, Greetings from Hotel Le Himalaya! We are extremely sorry to cause you inconvenience during your stay and Thankyou for your feedback. We will be making sure to re-check and take steps to improve the reliability of our wifi service. We hope to serve you again . Regards, Sneha Prajapati
Namaste Sir, Greetings from Hotel Le Himalaya! We are extremely sorry to cause you inconvenience during your stay and Thankyou for your feedback. We will be making sure to re-check and take steps to improve the reliability of our wifi serv… Show more
Reviewed: 17 January 2023 · Stayed in January 2023
Verified reviewThe gate keeper was very helpful and polite. He helped me park the car and exit the gate. Excellent person.
During my check-in process, there was a problem in the system and the technician people were rude.
Dear Hiralal, Thank you for sharing your experience with us. We’re glad to hear that our gatekeeper was helpful and polite during your stay. However, we sincerely apologize for the issues you faced during check-in and for the behavior of our technician team. This is not the standard of service we strive to provide, and we will address this with our staff to ensure improvements. We appreciate your valuable feedback and hope to have the chance to welcome you again with a smoother experience. Warm regards, Hotel Le Himalaya
Dear Hiralal, Thank you for sharing your experience with us. We’re glad to hear that our gatekeeper was helpful and polite during your stay. However, we sincerely apologize for the issues you faced during check-in and for the behavior of … Show more
Reviewed: 12 January 2023 · Stayed in January 2023
Verified reviewReviewed: 9 December 2022 · Stayed in December 2022
Verified reviewBreakfast was both east and west cuisine. Good croissants. There was a deaf guy working as bellhop. He had the most beautiful smile that I saw in all Nepal. This hotel is worth staying at just to be greeted by this lovely man.
Dear Juliette, Thank you for sharing your experience with us. We’re happy you enjoyed the breakfast and appreciated the friendly smile of our bellhop—it truly means a lot to our team. We also take note of your feedback regarding cleanliness, facilities, comfort, and value for money. We are continuously working to improve these areas to provide a better experience for all our guests. We hope to welcome you back soon for an even better stay. Warm regards, Hotel Le Himalaya
Dear Juliette, Thank you for sharing your experience with us. We’re happy you enjoyed the breakfast and appreciated the friendly smile of our bellhop—it truly means a lot to our team. We also take note of your feedback regarding cleanline… Show more
Reviewed: 7 December 2022 · Stayed in December 2022
Verified reviewReviewed: 2 December 2022 · Stayed in October 2022
Verified reviewReviewed: 6 November 2022 · Stayed in November 2022
Verified reviewReviewed: 19 October 2022 · Stayed in October 2022
Verified reviewReviewed: 29 September 2022 · Stayed in September 2022
Verified reviewGood
Food price
Dear Vishnu, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall and appreciated our staff and facilities. We also acknowledge your comment about the food prices and will keep this in mind as we strive to improve. We hope to welcome you again soon for an even better stay. Warm regards, Hotel Le Himalaya
Dear Vishnu, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall and appreciated our staff and facilities. We also acknowledge your comment about the food prices and will keep this in… Show more
Reviewed: 19 September 2022 · Stayed in September 2022
Verified reviewnot worth for price. just normal hotel and charges are high. same price we Rosy getting better options
one day we came late gates were closed. breakfast just little. outside view is not good
Dear Joseph, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations regarding price, facilities, and services. We appreciate your comments about the gate timing, breakfast, and view, and will review these areas to improve for our guests. We hope you’ll consider giving us another chance to provide a better experience in the future. Warm regards, Hotel Le Himalaya
Dear Joseph, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations regarding price, facilities, and services. We appreciate your comments about the gate timing, breakfast, and view, a… Show more