Reviews of Hotel Lo Mustang 4 stars
Narsingh Chowk Marg, Thamel, 44600 Kathmandu, Nepal
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff are very good! They would even go beyond their job! Assisted me when i was really sick! Even bought me my medicine. The hotel is very clean and the location is in the center of Thamel were everything is at the doorstep only.
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Dear Ms. Louicel, Greetings from Hotel Lo Mustang! Thank you for your wonderful feedback. We are truly touched by your kind words and delighted to hear that our team went above and beyond to assist you during your stay, especially when you were unwell. Your appreciation of our staff, the cleanliness of our hotel, and our central location in Thamel means a lot to us. We are so pleased to know that you had such a positive experience, and we look forward to welcoming you back again soon for another comfortable stay. Best regards, Hotel Lo Mustang
Dear Ms. Louicel, Greetings from Hotel Lo Mustang! Thank you for your wonderful feedback. We are truly touched by your kind words and delighted to hear that our team went above and beyond to assist you during your stay, especially when yo… Show more
Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewDear Mr. Liam, Greetings from Hotel Lo Mustang! Thank you for your excellent review. We are delighted to know that you had an enjoyable stay with us and appreciated our convenient location in the heart of a lively area, perfect for exploring Kathmandu. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful experience. Best Regards, Hotel Lo Mustang
Dear Mr. Liam, Greetings from Hotel Lo Mustang! Thank you for your excellent review. We are delighted to know that you had an enjoyable stay with us and appreciated our convenient location in the heart of a lively area, perfect for explor… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewA great stay after the Everest base camp trek. Friendly staff and lovely room!
Dear Ms. Danielle, Greetings from Hotel Lo Mustang! Thank you for your wonderful review. We are delighted to hear that you had a great stay with us after your Everest Base Camp trek. It’s heartening to know you appreciated our friendly staff and found your room lovely and comfortable. Your feedback on value for money is duly noted, and we will continue striving to enhance the overall guest experience. We hope to welcome you back again on your next adventure in Nepal. Best Regards, Hotel Lo Mustang
Dear Ms. Danielle, Greetings from Hotel Lo Mustang! Thank you for your wonderful review. We are delighted to hear that you had a great stay with us after your Everest Base Camp trek. It’s heartening to know you appreciated our friendly st… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe hotel is very clean, the staff are delightful, and the rooms are 5 star.
Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the cleanliness, comfort, and service at our hotel. Your recommendation means a lot to us. We look forward to welcoming you back soon! Warm regards, Hotel Lo Mustang
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe staff were absolutely amazing! Great service and perfect location right in Thamel!🤩
Dear Mr. Trifiletti, Greetings from Hotel Lo Mustang! Thank you for your outstanding review. We are thrilled to hear that you had such a wonderful experience with us. Your kind words about our amazing staff, great service, and perfect location in Thamel truly mean a lot to our team. We are delighted that we could make your stay memorable. We look forward to welcoming you back for another fantastic visit. Best Regards, Hotel Lo Mustang
Dear Mr. Trifiletti, Greetings from Hotel Lo Mustang! Thank you for your outstanding review. We are thrilled to hear that you had such a wonderful experience with us. Your kind words about our amazing staff, great service, and perfect loc… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewView of stupa, buffet breakfast, but most of all location, and friendly helpful staff!
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Dear Ms. Priscilla, Greetings from Hotel Lo Mustang! Thank you for your fantastic review. We are thrilled to hear that you enjoyed the view of the stupa, our buffet breakfast, and especially our prime location and friendly, helpful staff. Your kind words mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you and your loved ones back in the near future. Best Regards, Hotel Lo Mustang
Dear Ms. Priscilla, Greetings from Hotel Lo Mustang! Thank you for your fantastic review. We are thrilled to hear that you enjoyed the view of the stupa, our buffet breakfast, and especially our prime location and friendly, helpful staff.… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewI loved staying at Hotel Lo Mustang. My room was large and beautiful. The bed and pillows were the most comfortable I had my whole trip in Nepal. The breakfast was really nice with many options and live cooking stations. The staff was friendly and helpful. The neighbourhood is great for walking all over Thamel, going to restaurants, shopping, etc. I would stay here again.
The pool was green when I arrived, but as soon as I said I wanted to use it they had a professional team there doing a major cleaning job that day. So now the pool should be nice to use. The second issue I had was that Thamel is very loud at night. I happen to stay there Thurs/Fri/Sat nights and there were bars/clubs blasting music until after 2am each night. Even with earplugs and a white noise machine I couldn't sleep. This is not at all the fault of the hotel, and pretty much anywhere you stay in Thamel will have a similar issue. Just something to keep in mind if you're a light sleeper.
Dear Mr. Carmody, Greetings from Hotel Lo Mustang! Thank you for sharing such a detailed and thoughtful review. We are delighted to hear that you loved your stay with us, especially appreciating the spacious and beautiful room, the comfort of our beds and pillows, the delicious breakfast with live cooking stations, and our friendly and helpful staff. It's wonderful to know that you enjoyed exploring Thamel from our convenient location. We sincerely appreciate your understanding regarding the pool and the external noise in Thamel. We’re glad we could promptly address the pool situation, and we agree that the lively atmosphere of Thamel can sometimes be challenging for light sleepers. Your feedback is very valuable to us and future guests. We truly look forward to welcoming you back to Hotel Lo Mustang for another memorable stay. Best Regards, Hotel Lo Mustang
Dear Mr. Carmody, Greetings from Hotel Lo Mustang! Thank you for sharing such a detailed and thoughtful review. We are delighted to hear that you loved your stay with us, especially appreciating the spacious and beautiful room, the comfor… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThe reception staff are so kind. Despite being central, the room was really quiet. Localization is superb - surrounded by services, countless bars and restaurants, in walking distance to Durbar square and other monuments. Very clean. Good breakfast Good wifi and TV
Some minor issues: - pillows are too slim - the bathroom easily gets flooded when chooses the ceiling shower - pool and rooftop bar not really inviting, maybe the pool is too small and the surround is decorated in the best way possible (nearby hotels enjoy better spaces) - should be reformulated
Dear Mr. Joaquim, Greetings!! Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the service from our staff and the breakfast. However, we sincerely apologize for the issues you experienced with the swimming pool, bar and the bathroom flooding. We understand how these inconveniences can affect your stay and we are already working to address these areas. Your comments are invaluable in helping us improve and we hope to welcome you back soon for a much better experience. Thank you Warm Regards, Deepika Shrestha Assistant Front Office Manager
Dear Mr. Joaquim, Greetings!! Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the service from our staff and the breakfast. However, we sincerely apologize for the issues you experienced with the… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewFriendly staff and nice hotel in the centre of the tourist district
Stayed room 510. Noise from the nightclub which I have now read reviews about was absolutely ridiculous till 5 in the morning. We both had to put our noise cancelling headphones in and it was still really bad. So bad we might as well have been in the nightclub. After 2 hours sleep the noise from the lifts and people going for breakfast in the restaurant near our room started! The worst night in a hotel we have ever stayed in and we are in our 50s! Receptionist reaction to our complaint the next day was a smile and then the bill. Poor receptionists must get it all the time and can’t do anything about it so don’t even try. Maybe they put us in that side of the hotel as they knew we’re only staying one night. How the nightclub can get away with the noise is beyond me. P.s I never right reviews good or bad as I think everyone has a different outlook on things and different expectations but felt the need to warn people.
Dear Ms. Sinead, Greetings from Hotel Lo Mustang! We would like to sincerely apologize for the noise disturbance that you experienced during your recent stay with us. We understand how important a peaceful environment is for our guests, and we deeply regret that the noise affected your ability to rest and enjoy your time here. We take feedback like yours very seriously and will be investigating the source of the disturbance to ensure to prevent it from happening again in the future. However, we truly appreciate your patience and understanding also are committed to providing you with more peaceful and enjoyable stay in the future. We look forward to welcoming you back soon. Thank you Warm Regards, Deepika Shrestha Assistant Front Office Manager.
Dear Ms. Sinead, Greetings from Hotel Lo Mustang! We would like to sincerely apologize for the noise disturbance that you experienced during your recent stay with us. We understand how important a peaceful environment is for our guests, a… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe staff were friendly and attentive, the bed was very comfortable, and the overhead rain shower had a great pressure.
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Dear Ms. Crystal, Greetings from Hotel Lo Mustang! Thank you for your wonderful review. We are delighted to hear that you had a comfortable and welcoming stay with us. It’s great to know that our friendly and attentive staff, comfortable bed, and high-pressure rain shower added to your experience. Your kind words motivate us to continue providing exceptional hospitality. We look forward to welcoming you back for another great stay. Best Regards, Hotel Lo Mustang
Dear Ms. Crystal, Greetings from Hotel Lo Mustang! Thank you for your wonderful review. We are delighted to hear that you had a comfortable and welcoming stay with us. It’s great to know that our friendly and attentive staff, comfortable … Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewThe location of the hotel, the staff from reception to restaurant to cleaning to the management. Absolutely excellent. DIPIKA the manager was very helpful. She organized the trips and was very knowledgeable. Nothing was to much for her. In fact on occasions she went out of her way. Always a smile the receptionist Anisha always a pleasant welcoming smile. Nadin and Roshan bar staff were good. Clean rooms All the hotel was clean Sauna and steam and massage were excellent
Everything was good no complaints
Dear Mr. Pradip, Greetings from Hotel Lo Mustang! Thank you for your fantastic review and perfect rating! We are delighted to hear that you had such a wonderful experience with us. It’s especially heartwarming to know that our team, from reception to housekeeping and management, made your stay memorable. We truly appreciate your kind words about Dipika’s exceptional assistance in organizing your trips, as well as Anisha’s warm welcome and the great service from Nadin and Roshan. Your compliments on our clean rooms, relaxing sauna, steam, and massage services mean a lot to us. It was our pleasure to host you, and we look forward to welcoming you back for another excellent stay in the future! Best Regards, Hotel Lo Mustang
Dear Mr. Pradip, Greetings from Hotel Lo Mustang! Thank you for your fantastic review and perfect rating! We are delighted to hear that you had such a wonderful experience with us. It’s especially heartwarming to know that our team, from … Show more
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewThe staff were lovely and the location for central Thamel was good
I was unaware there was a nightclub directly opposite the property and the noise until about 4am every morning was very loud. The staff kindly moved us to the other side of the building but it was still loud and therefore we hardly slept during our stay
Dear Ms. Ellie, Greetings!! Thank you for sharing your feedback. We are glad that you enjoyed the property overall. We sincerely apologize for the noise disturbances you experienced during your stay. We strive to provide a peaceful environment for all of our guests and will certainly look into ways to minimize noise levels moving forward. Your feedback is valuable to us and we hope to welcome you back in the future for a more peaceful stay. Thank you Regards, Deepika Shrestha Assistant Front Office Manager
Dear Ms. Ellie, Greetings!! Thank you for sharing your feedback. We are glad that you enjoyed the property overall. We sincerely apologize for the noise disturbances you experienced during your stay. We strive to provide a peaceful enviro… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewgood breakfast. Location very good situated in the middle of Thamel.
Dear Mr. Christoph, Greetings from Hotel Lo Mustang! Thank you for sharing your feedback and for rating us so highly. We are thrilled to hear that you enjoyed our breakfast and found our location convenient in the heart of Thamel. Your kind words inspire us to continue delivering excellent service and memorable experiences for all our guests. We hope to have the pleasure of welcoming you back to Hotel Lo Mustang in the future. Best Regards, Hotel Lo Mustang
Dear Mr. Christoph, Greetings from Hotel Lo Mustang! Thank you for sharing your feedback and for rating us so highly. We are thrilled to hear that you enjoyed our breakfast and found our location convenient in the heart of Thamel. Your k… Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewDear Mr. Fernando, Greetings from Hotel Lo Mustang! Thank you for sharing your review and for recommending us. We are pleased to hear that you found our staff attentive and enjoyed the comfort of our beds. We also take note of your feedback regarding cleanliness, location, and facilities, and will continue working to enhance these aspects for an even better guest experience. We truly appreciate your support and look forward to welcoming you back on your next visit to Kathmandu. Best Regards, Hotel Lo Mustang
Dear Mr. Fernando, Greetings from Hotel Lo Mustang! Thank you for sharing your review and for recommending us. We are pleased to hear that you found our staff attentive and enjoyed the comfort of our beds. We also take note of your feedba… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewVery helpful staff, nice location, great breakfast.
Dear Mr. Alexander, Greetings from Hotel Lo Mustang! Thank you for your perfect rating and kind words. We are thrilled to know that you found our staff helpful, the location convenient, and enjoyed our breakfast. Your feedback inspires us to continue delivering excellent service and value. We hope to welcome you back for another great experience at Hotel Lo Mustang! Best Regards, Hotel Lo Mustang
Dear Mr. Alexander, Greetings from Hotel Lo Mustang! Thank you for your perfect rating and kind words. We are thrilled to know that you found our staff helpful, the location convenient, and enjoyed our breakfast. Your feedback inspires us… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 November 2024 · Stayed in October 2024
Verified review