Reviews of Hotel Mala Pokhara 3 stars
13th Street, 72 Barahi Path, Lakeside, 33700 Pokhara, Nepal
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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe hotel's location is in the close vicinity of all major tourist attractions. The facilities provided in the hotel are nice. Cleanliness is maintained every where. Rooms are serviced everyday. The hotel has a very nice rooftop pool with such a great view of phewa lake. All the staff were nice and helpful. We'll visit again for sure.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewJust wow! From the moment I stepped in, Hotel Mala impressed me with its elegant ambiance, warm hospitality, and top-notch service. The rooms are spacious, clean, and beautifully decorated — perfect for both comfort and style.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewHotel Mala Pokhara exceeded expectations — cozy, clean and very comfortable. The rooftop pool overlooked Fewa Lake and the Annapurna range. Staff members like Drishya and Bidhan were exceptional. I loved the spacious room and the hot, strong shower—perfect after trekking. Some housekeeping was inconsistent, but overall, it was great value for money and I’d choose it again
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe hotel was nice with adequate amenities. It was in a convenient location.
I had a disappointing experience with the staff’s behavior during check-in. Upon arrival, they suggested I cancel my existing booking through the app and promised to upgrade me to a better room for just an additional 200 NPR. However, they were fully aware that my booking was non-refundable and payment was to be made at the property. Had I followed their suggestion, I would have been charged by Booking.com and also had to pay them in cash — essentially paying twice. This felt misleading and unprofessional. Overall, I found the approach quite unethical and it left a negative impression.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewComfortable room and friendly service. Good shower.
No working channels on the TV. Rooftop swimming pool seemed a bit unclean. Other guests were a bit noisy.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewPool to relax in, view, staff
Getting TV to work, no hand towels, creamer for coffee, no towel at pool..small stuff
Reviewed: 21 May 2025 · Stayed in April 2025
Verified reviewSwimming pool and close to main area near lakeside
One of the staff was not professional at all. Ignored the request and prices may differ on the phone to website , and on site . We had to change room cause of the noise neighbours and linen are not clean. Do not go for economy cause the double doors can be noisey and no view
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewGood
Location
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation and hotel was very nice even staff was very polite
I haven’t seen anything for dislike
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewView, staff
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewCleanliness
NA
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewIts a great property with great bang for buck just that some of the services weren’t functional like spa, restaurant and bar but i hope they’ll be resumed soon !! Rest all the facilities and the staff were a delight would love to come and stay here again
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewStaff behaviour & nice view From room & balcony
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewservice excellent everything perfect
Reviewed: 13 January 2025 · Stayed in January 2025
Verified review