8.0

Reviews of Hotel Nepalaya 3 stars

Thamel-17 Kwabahal, Thamel, 21292 Kathmandu, Nepal

  • Maneesha

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Welcoming and helpful staff

    The facilities in the bathroom should be upgraded

  • Barbara

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Sushant

    Reviewed: 25 July 2025 · Stayed in May 2025

    Verified review
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  • Sharma

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Very bad and poor facilite very bad

  • Muhammed

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review
  • Thuy

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    Good breakfast

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  • Paul

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Mostly great. Telly and AC both broken

  • Ankit

    Reviewed: 16 May 2025 · Stayed in April 2025

    Verified review
  • Bikash

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    Great location and nice atmosphere. Good value for what we paid

    Property response:

    Dear Bikash, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location and the atmosphere at Hotel Nepalaya. It’s wonderful to know you found our hotel to be good value for the price — that means a lot to us. We hope to welcome you back again soon for another pleasant stay in Thamel, Kathmandu. 😊 Warm regards, Hotel Nepalaya Team

    Dear Bikash, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location and the atmosphere at Hotel Nepalaya. It’s wonderful to know you found our … Show more

    Hotel Nepalaya
    18 May 2025
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  • Natalie

    Reviewed: 10 May 2025 · Stayed in April 2025

    Verified review
  • Timalsina

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
  • Ayelet

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    Nice location, in Thamel but tucked away so not too loud and noisy. Big and comfortable rooms. Very friendly staff, helped us arrange a taxi to the airport.

    No shower curtain in the bathroom, made the floor very slippery that I fell. The sink also leaked but there is a drain underneath it so not too much of an issue.

    Property response:

    Dear Ayelet, Thank you for taking the time to leave us such thoughtful feedback. We’re very happy to hear that you enjoyed our peaceful location in Thamel, the spacious and comfortable rooms, and the service from our friendly team—especially helping with your airport taxi. We’re truly sorry to hear about the bathroom issues, especially your fall due to the slippery floor. Your safety and comfort are very important to us, and we’ll take immediate steps to install shower curtains and fix any leaks to improve the experience for future guests. We appreciate your honesty and hope to welcome you back with an even better stay next time. Warm regards, Hotel Nepalaya Team

    Dear Ayelet, Thank you for taking the time to leave us such thoughtful feedback. We’re very happy to hear that you enjoyed our peaceful location in Thamel, the spacious and comfortable rooms, and the service from our friendly team—especial… Show more

    Hotel Nepalaya
    16 May 2025
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  • Nick

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    The breakfast was good Varsha and Lisa were exceptional hosts

    Property response:

    Dear Nick, Thank you so much for your wonderful review and perfect scores across the board! We’re truly delighted to hear that you had such a great experience with us. A special thanks for mentioning Liza and Varsha—your kind words will mean a lot to them. We're so happy they made your stay memorable and that you enjoyed the breakfast and service. We look forward to welcoming you back to Hotel Nepalaya on your next visit to Kathmandu! Warm regards, Hotel Nepalaya Team

    Dear Nick, Thank you so much for your wonderful review and perfect scores across the board! We’re truly delighted to hear that you had such a great experience with us. A special thanks for mentioning Liza and Varsha—your kind words will m… Show more

    Hotel Nepalaya
    16 May 2025
  • Weronika

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Friendly and helpful staff

    Need renovation and bit more cleaning

    Property response:

    Dear Weronika, Thank you for taking the time to share your feedback. We’re delighted to hear you found our team friendly and helpful, and that you enjoyed our prime location in Thamel. I’m sorry we fell short on the condition of our facilities and cleanliness during your stay. Please rest assured that we have plans underway to renovate our rooms and enhance our housekeeping standards to provide a fresher, more comfortable experience. We truly appreciate your honesty and hope you’ll give us another opportunity to exceed your expectations on your next visit to Kathmandu. Warm regards, Hotel Nepalaya Team

    Dear Weronika, Thank you for taking the time to share your feedback. We’re delighted to hear you found our team friendly and helpful, and that you enjoyed our prime location in Thamel. I’m sorry we fell short on the condition of our facil… Show more

    Hotel Nepalaya
    16 May 2025
  • Md

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review
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  • Perina

    Reviewed: 14 April 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Maneesha

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Dust in the room and bed not comfortable

    Property response:

    Dear Maneesha, Thank you for sharing your feedback with us. We’re glad to know you were satisfied with our location and facilities, and we appreciate your acknowledgment of our team. We sincerely apologize for the dust in your room and the discomfort with the bed. Your comfort is very important to us, and we’ve shared your comments with our housekeeping team to ensure a more thorough cleaning and bed check for future guests. Your input helps us improve, and we hope to welcome you again for a better experience next time. Warm regards, Hotel Nepalaya Team

    Dear Maneesha, Thank you for sharing your feedback with us. We’re glad to know you were satisfied with our location and facilities, and we appreciate your acknowledgment of our team. We sincerely apologize for the dust in your room and th… Show more

    Hotel Nepalaya
    16 May 2025
  • Finnian

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
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  • Rajesh

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Good but limited food item

    Property response:

    Dear Rajesh, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall. We appreciate your comment about the food variety and will share this with our restaurant team to explore ways to improve our menu options. We hope to welcome you back to Hotel Nepalaya for an even better stay next time! Warm regards, Hotel Nepalaya Team

    Dear Rajesh, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall. We appreciate your comment about the food variety and will share this with our restaurant team to explore ways to imp… Show more

    Hotel Nepalaya
    16 May 2025
  • Md

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Anthony

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review
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  • Mohammad

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
  • Dil

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
  • Aaron

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review

    Friendly staff, comfortable bed and in a good location

    Bathrooms are old need updating. Could only have a cold to Luke warm shower

    Property response:

    Dear Aaron, Thank you for your kind words and for choosing to stay with us. We’re delighted to hear you enjoyed our friendly staff, comfortable bed, and convenient location. We apologize for the inconvenience with the bathroom and shower temperature. Your feedback is very important, and we are actively planning upgrades to improve our facilities and ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back to Hotel Nepalaya in the future with an even better experience. Warm regards, Hotel Nepalaya Team

    Dear Aaron, Thank you for your kind words and for choosing to stay with us. We’re delighted to hear you enjoyed our friendly staff, comfortable bed, and convenient location. We apologize for the inconvenience with the bathroom and shower … Show more

    Hotel Nepalaya
    16 May 2025
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  • Amit

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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