Reviews of Hotel Nepalaya 3 stars
Thamel-17 Kwabahal, Thamel, 21292 Kathmandu, Nepal

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWelcoming and helpful staff
The facilities in the bathroom should be upgraded
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery bad and poor facilite very bad
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewGood breakfast
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewMostly great. Telly and AC both broken
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewGreat location and nice atmosphere. Good value for what we paid
Dear Bikash, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location and the atmosphere at Hotel Nepalaya. It’s wonderful to know you found our hotel to be good value for the price — that means a lot to us. We hope to welcome you back again soon for another pleasant stay in Thamel, Kathmandu. 😊 Warm regards, Hotel Nepalaya Team
Dear Bikash, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location and the atmosphere at Hotel Nepalaya. It’s wonderful to know you found our … Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewNice location, in Thamel but tucked away so not too loud and noisy. Big and comfortable rooms. Very friendly staff, helped us arrange a taxi to the airport.
No shower curtain in the bathroom, made the floor very slippery that I fell. The sink also leaked but there is a drain underneath it so not too much of an issue.
Dear Ayelet, Thank you for taking the time to leave us such thoughtful feedback. We’re very happy to hear that you enjoyed our peaceful location in Thamel, the spacious and comfortable rooms, and the service from our friendly team—especially helping with your airport taxi. We’re truly sorry to hear about the bathroom issues, especially your fall due to the slippery floor. Your safety and comfort are very important to us, and we’ll take immediate steps to install shower curtains and fix any leaks to improve the experience for future guests. We appreciate your honesty and hope to welcome you back with an even better stay next time. Warm regards, Hotel Nepalaya Team
Dear Ayelet, Thank you for taking the time to leave us such thoughtful feedback. We’re very happy to hear that you enjoyed our peaceful location in Thamel, the spacious and comfortable rooms, and the service from our friendly team—especial… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe breakfast was good Varsha and Lisa were exceptional hosts
Dear Nick, Thank you so much for your wonderful review and perfect scores across the board! We’re truly delighted to hear that you had such a great experience with us. A special thanks for mentioning Liza and Varsha—your kind words will mean a lot to them. We're so happy they made your stay memorable and that you enjoyed the breakfast and service. We look forward to welcoming you back to Hotel Nepalaya on your next visit to Kathmandu! Warm regards, Hotel Nepalaya Team
Dear Nick, Thank you so much for your wonderful review and perfect scores across the board! We’re truly delighted to hear that you had such a great experience with us. A special thanks for mentioning Liza and Varsha—your kind words will m… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewFriendly and helpful staff
Need renovation and bit more cleaning
Dear Weronika, Thank you for taking the time to share your feedback. We’re delighted to hear you found our team friendly and helpful, and that you enjoyed our prime location in Thamel. I’m sorry we fell short on the condition of our facilities and cleanliness during your stay. Please rest assured that we have plans underway to renovate our rooms and enhance our housekeeping standards to provide a fresher, more comfortable experience. We truly appreciate your honesty and hope you’ll give us another opportunity to exceed your expectations on your next visit to Kathmandu. Warm regards, Hotel Nepalaya Team
Dear Weronika, Thank you for taking the time to share your feedback. We’re delighted to hear you found our team friendly and helpful, and that you enjoyed our prime location in Thamel. I’m sorry we fell short on the condition of our facil… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewDust in the room and bed not comfortable
Dear Maneesha, Thank you for sharing your feedback with us. We’re glad to know you were satisfied with our location and facilities, and we appreciate your acknowledgment of our team. We sincerely apologize for the dust in your room and the discomfort with the bed. Your comfort is very important to us, and we’ve shared your comments with our housekeeping team to ensure a more thorough cleaning and bed check for future guests. Your input helps us improve, and we hope to welcome you again for a better experience next time. Warm regards, Hotel Nepalaya Team
Dear Maneesha, Thank you for sharing your feedback with us. We’re glad to know you were satisfied with our location and facilities, and we appreciate your acknowledgment of our team. We sincerely apologize for the dust in your room and th… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewGood but limited food item
Dear Rajesh, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall. We appreciate your comment about the food variety and will share this with our restaurant team to explore ways to improve our menu options. We hope to welcome you back to Hotel Nepalaya for an even better stay next time! Warm regards, Hotel Nepalaya Team
Dear Rajesh, Thank you for your feedback and for choosing to stay with us. We’re glad you had a good experience overall. We appreciate your comment about the food variety and will share this with our restaurant team to explore ways to imp… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewFriendly staff, comfortable bed and in a good location
Bathrooms are old need updating. Could only have a cold to Luke warm shower
Dear Aaron, Thank you for your kind words and for choosing to stay with us. We’re delighted to hear you enjoyed our friendly staff, comfortable bed, and convenient location. We apologize for the inconvenience with the bathroom and shower temperature. Your feedback is very important, and we are actively planning upgrades to improve our facilities and ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back to Hotel Nepalaya in the future with an even better experience. Warm regards, Hotel Nepalaya Team
Dear Aaron, Thank you for your kind words and for choosing to stay with us. We’re delighted to hear you enjoyed our friendly staff, comfortable bed, and convenient location. We apologize for the inconvenience with the bathroom and shower … Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified review